Remove WindowMix from the operating system

Also Known As: Ads by WindowMix
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove WindowMix from Mac?

What is WindowMix?

The WindowMix app supposedly provides features to enhance the internet browsing experience, however, it is actually an adware-type app. Adware is software that is usually designed to display various unwanted, intrusive ads. In some cases, these apps also collect details relating to users' browsing activity. They are categorized as potentially unwanted apps (PUAs), since most people download and install them unintentionally.

WindowMix adware

Once installed, PUAs such as WindowMix display coupons, surveys, pop-up ads, banners, and so on. It is not safe to click any of these ads, since they might lead to potentially malicious, untrustworthy websites that promote unwanted applications. Furthermore, adware-type apps can gather browsing-related details including, for example, IP addresses, geolocations, addresses of opened web pages, entered search queries, and so on. Adware developers often send the details to other people (potentially, cyber criminals) who misuse them to generate revenue. It is possible that recorded information might include personal, sensitive details. Therefore, uninstall WindowMix and other adware immediately.

Threat Summary:
Name Ads by WindowMix
Threat Type Mac malware, Mac virus.
Detection Names (WindowMix.app.zip) Full List Of Detections (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

WindowMix is very similar to many other adware-type apps such as AssistEngine, GenerelOpen, and TechNetSearch. Despite any differences, all feed users with unwanted ads and/or collect various details. The presence of adware can lead to unwanted downloads, installations, problems with browsing safety, privacy, and so on. To avoid this, remove adware from the operating system and browser immediately.

How did WindowMix install on my computer?

Some potentially unwanted apps can be downloaded from their websites, however, most people download/install them through clicked intrusive ads or other software. To trick people into downloading/installing PUAs, developers often use a deceptive marketing method called "bundling" - they hide adware or other PUAs in "Custom", "Advanced", and other similar parts of various download/installation set-ups. In most cases, information about additionally-included (bundled) apps is not properly disclosed. Furthermore, people often fail to check the settings, leaving them unchanged. In doing so, they grant permission for PUAs to be downloaded and/or installed with regular software.

How to avoid installation of potentially unwanted applications

Download all programs from official and trustworthy websites. Other sources/channels such as third party downloaders, torrent clients, eMule or other Peer-to-Peer networks, unofficial pages, third party installers, etc., are often used to promote unwanted apps. Check all available "Advanced", "Custom" and other similar settings when downloading/installing software. Avoid clicking intrusive ads, since they often cause redirects to untrustworthy websites. In most cases, these ads are displayed on sites relating to gambling, pornography, adult dating, etc. Check the default browser for any unwanted/suspicious apps (extensions, add-ons, plug-ins) and remove them. The same should be applied to software of this kind installed on the operating system. If your computer is already infected with WindowMix, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Deceptive pop-up window designed to install WindowMix adware on Safari (it is displayed by adware already installed on the browser):

deceptive update pop-up designed to distribute WindowMix

WindowMix installation folder:

WindowMix files on MacOS

WindowMix extension installed on Safari:

WindowMix Safari extension

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove WindowMix adware using Combo Cleaner:

WindowMix adware removal:

Remove WindowMix-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by windowmix related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by WindowMix removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by windowmix related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by windowmix related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by windowmix related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by WindowMix QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by WindowMix on your mobile device.
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