Uninstall GenerelOpen from Mac computers

Also Known As: Ads by GenerelOpen
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove GenerelOpen from Mac?

What is GenerelOpen?

The GenerelOpen app supposedly allows people to search more efficiently, however, research shows that it operates as an adware-type app. Adware is software that feeds users with intrusive advertisements. These apps sometimes also collect information relating to users' browsing habits. In most cases, people download and install adware unintentionally, and for this reason, GenerelOpen is also known as a potentially unwanted application (PUA).

GenerelOpen adware

After installation, adware starts to display unwanted, intrusive ads such as coupons, banners, surveys, pop-ups, and others that conceal underlying content of visited websites. When clicked, these ads can open untrustworthy or even malicious websites. For example, those used to advertise various PUAs such as browser hijackers and other apps that might cause problems. Additionally, some ads displayed by adware run scripts that download and even install unwanted software. Note, however, that they cannot perform these actions unless they are clicked. Furthermore, GenerelOpen might also gather data such as IP addresses, entered search queries, addresses of opened/visited sites, geolocations, and so on. Developers send the information to other people who often misuse it to generate revenue. These third parties might include cyber criminals. By sharing the details, developers put users at risk of problems with privacy, browsing safety, and even identity theft.

Threat Summary:
Name Ads by GenerelOpen
Threat Type Mac malware, Mac virus
Extension Name GenerelOpen 1.0 (Safari)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Removal

To eliminate Ads by GenerelOpen our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

GenerelOpen is virtually identical to other apps such as StudyDisplay, MatchKnowledge, and Top Results. People often download and install these apps when they are advertised as legitimate, useful, and so on. Unfortunately, PUAs (including adware) do not operate as advertised and are designed only to generate revenue for their developers.

How did GenerelOpen install on my computer?

Most PUAs infiltrate systems without users' knowledge - people download and install them unintentionally. In most cases, this happens when they click intrusive advertisements or download and install software without checking settings such as "Custom" and "Advanced" available in the set-ups. These settings include information about additionally-included apps that are installed/downloaded with regular software if the settings remain unchanged. The inclusion of PUAs into the set-ups of other software is known as "bundling". Developers use this deceptive marketing method to trick people into unintentional downloads and installations.

How to avoid installation of potentially unwanted applications?

Download software from trustworthy, official pages and use direct download links. Do not use third party software downloaders, installers, Peer-to-Peer networks such as torrent clients, eMule, unofficial pages, and so on. Check "Advanced", "Custom", and other settings that are included in any download or installation setup - they often contain information about potentially unwanted downloads/installations of other programs. These offers should be dismissed before completing set-ups. Advertisements that are displayed on unofficial, dubious websites should not be clicked. They can lead to dubious websites or might even cause unwanted downloads/installations. To prevent the browser from displaying ads or opening dubious pages, uninstall all unwanted extensions, plug-ins, and add-ons. The same applies to software of this type installed on the operating system. If your computer is already infected with GenerelOpen, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Installation folder of GenerelOpen adware:

generelopen installation folder

Instant automatic removal of Ads by GenerelOpen: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Ads by GenerelOpen. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove GenerelOpen adware using Combo Cleaner:

GenerelOpen adware removal:

Remove GenerelOpen-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by generelopen related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by GenerelOpen removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by generelopen related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by generelopen related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by generelopen related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by GenerelOpen QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by GenerelOpen on your mobile device.
We Recommend:

Get rid of Ads by GenerelOpen today:

▼ REMOVE IT NOW with Combo Cleaner for Mac

Platform: macOS

Editors' Rating for Combo Cleaner:
Editors ratingOutstanding!

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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.