Uninstall GenerelOpen from Mac

Also Known As: Ads by GenerelOpen
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove GenerelOpen from Mac?

What is GenerelOpen?

GenerelOpen is an app that supposed to help users to search the web more efficiently. However, research shows that it is designed to operate as an adware-type app. Adware is a software that feeds users with a variety of intrusive advertisements. Sometimes apps of this type collect various information related to user's browsing habits too. In most cases people download and install adware unintentionally, for this reason GenerelOpen is also known as a potentially unwanted application (PUA).

GenerelOpen adware

After installation adware starts to display various unwanted, intrusive ads like coupons, banners, surveys, pop-ups and other ad that cover contents of websites that users open. When clicked, these ads usually open various untrustworthy or even malicious websites. For example, they open pages that are used to advertise various PUAs like browser hijackers or other apps that might cause various problems. Additionally, some of the ads displayed by adware could be designed to run scripts that will download or even install unwanted software. However, these ads cannot do it if they are not clicked. Furthermore, it is possible that GenerelOpen could be designed to gather various data too. Apps of this type usually gather details such as IP addresses, entered search queries, addresses of opened/visited sites, geolocations and so on. Their developers send collected information to other people who often misuse it to generate revenue. It is worth mentioning that sometimes other parties include cyber criminals. By sharing user's details developers or PUAs put them at risk of problems with privacy, browsing safety or even identity theft.

Threat Summary:
Name Ads by GenerelOpen
Threat Type Mac malware, Mac virus
Extension Name GenerelOpen 1.0 (Safari)
Symptoms Your Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information.
Removal

To eliminate Ads by GenerelOpen our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

GenerelOpen is virtually identical to other apps like StudyDisplay, MatchKnowledge and Top Results. When people download and install apps of this type intentionally, they usually do it because these apps are advertised as legitimate, useful and so on. Unfortunately, not many of them actually are. Most of the times PUAs (including adware) do not operate as they were advertised and are designed only to generate revenue for their developers.

How did GenerelOpen install on my computer?

Most PUAs infiltrate systems without user's knowledge/people download and install them unintentionally. In most cases it happens when they click intrusive advertisements or download and install software without checking settings like "Custom", "Advanced" that are available in its setups. Very often these settings include information about additionally included apps that get installed (or downloaded) together with some desired software if people leave those settings unchanged. Including PUAs into setups of other software is known as a marketing method called "bundling". Developers use it to trick people into unintentional downloads and installations.

How to avoid installation of potentially unwanted applications?

We advise to download software from trustworthy, official pages and use direct download links. It is not a good idea to use third party software downloaders, installers, Peer-to-Peer networks like torrent clients, eMule, unofficial pages and so on. Another important think is to check "Advanced", "Custom" and other settings that are included in any download or installation setup. They often contain information about potentially unwanted downloads or installations of other programs. These offers should be dismissed before completing setups. Advertisements that are displayed on unofficial, questionable websites should not be clicked. They lead to shady websites or might even cause unwanted downloads, or installations. To stop a browser from displaying ads or opening shady pages we recommend to uninstall all unwanted extensions, plug-ins or add-ons that are installed on it. The same applies to software of this kind that is installed on the operating system. If your computer is already infected with GenerelOpen, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Installation folder of GenerelOpen adware:

generelopen installation folder

Instant automatic removal of Ads by GenerelOpen: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Ads by GenerelOpen. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove GenerelOpen adware using Combo Cleaner:

GenerelOpen adware removal:

Remove GenerelOpen-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by generelopen related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by GenerelOpen removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by generelopen related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by generelopen related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by generelopen related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by GenerelOpen QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by GenerelOpen on your mobile device.
We Recommend:

Get rid of Ads by GenerelOpen today:

▼ REMOVE IT NOW with Combo Cleaner for Mac

Platform: macOS

Editors' Rating for Combo Cleaner:
Editors ratingOutstanding!

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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.