Avoid downloading software from topoffert.com

Also Known As: topoffert.com pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove topoffert[.]com from Mac computers

What is topoffert[.]com?

topoffert[.]com is a deceptive website, which operates by claiming that the visitor's device is infected and recommending an application for removal of the 'detected' threats. It endorses Solid VPN, MyProtect VPN, and other, similarly dubious apps. Note that no site can find issues/threats present on devices. Any claims to this effect cannot be trusted. The same extends to the content they promote. Few users enter web pages such as topoffert[.]com intentionally - most are redirected by Potentially Unwanted Applications (PUAs) already infiltrated into their browsers.

topoffert[.]com scam

This scam is designed to primarily target iPhone users, however, redirects to topoffert[.]com might also occur in other Apple products. Once accessed, visitors first see a pop-up window, which informs them that their device has allegedly been damaged by two viruses (the background page provides identical text). The web page claims that it had detected damage at 28.1%. The fake viruses have supposedly infected the system due to recently-visited adult-themed websites. Users are warned that the threats will soon affect the phone's SIM card and corrupt contacts lists, photos, applications, and other data. If the virus is not removed immediately, the device is supposedly at risk of suffering serious damage. The topoffert[.]com site then gives instructions about how to fix this problem. Step one instructs users to press the button ("REPAIR FAST NOW") and install a free application. Step two instructs them to run the app, thereby fixing and enhancing the speed of the browser. Following these instructions leads users to web pages advertising Solid VPN or MyProtect VPN (and possibly others). As mentioned, all claims made by topoffert[.]com and similar sites are deceptive. None of the "detected" threats are actually present within the system. Therefore, you are expressly advised against downloading/installing or purchasing apps advertised on such web pages.

As well as opening deceptive/scam sites like topoffert[.]com, PUAs can also cause redirects to sale-oriented, untrustworthy, compromised and even malicious websites. These unwanted applications can also run intrusive advertisement campaigns. I.e., they deliver undesirable and harmful ads (e.g. pop-ups, surveys, banners, coupons, etc.). Ads of this kind are more than just an annoyance, they are a threat to device health. When clicked, they might redirect to dubious and dangerous web pages, and some can execute scripts to stealthily download/install PUAs. Most apps under this classification have data tracking abilities, which they employ to spy on users' browsing activity. They record browsing habits (URLs visited, web pages viewed, search queries typed, etc.) and collect users' personal information (IP addresses, geolocations and other details). This sensitive data can then be shared with third parties (potentially, cyber criminals) seeking to generate revenue by misusing it. Therefore, PUAs can lead to infiltration and infections, financial losses, serious privacy issues, and even identity theft. To ensure device and user safety, remove all suspicious applications immediately upon detection.

Threat Summary:
Name topoffert.com pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus.
Fake Claim This website claims that the visitor's device is infected.
Detection Names Full List (VirusTotal)
Serving IP Address 165.227.26.65
Promoted Unwanted Application Solid VPN, MyProtect VPN
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Deceptive/scam websites typically use social engineering and scare tactics to encourage visitors into performing specific actions (downloading, installing, and purchasing software or updates, etc.). They alert users that their devices are infected, at risk, or lacking a crucial updates, and then offer a solution (usually, an application). Note that safebrowsing.network, safari-extension.com, and manualchecker.com are just some other scams similar to topoffert[.]com.

How did potentially unwanted applications install on my computer?

PUAs mainly proliferate through download/install set-ups of other products. This deceptive marketing technique of pre-packing regular software with unwanted or malicious content is called "bundling". Rushing download/installation processes (e.g. skipping steps and sections, using pre-set options, etc.) increases the risk of potential system infiltration and infections. When clicked, intrusive ads can execute scripts designed to download/install PUAs without users' consent.

How to avoid installation of potentially unwanted applications

You are strongly advised to research all content, prior to downloading/installing. Use only official and verified download channels. Do not use unofficial and free file-hosting sites, Peer-to-Peer sharing networks (BitTorrent, Gnutella, eMule, etc.), or other third party downloaders - as they are untrusted. When downloading/installing, read the terms, explore all possible options, use the "Custom/Advanced" settings, and opt-out of supplementary apps, tools, functions and so on. Intrusive ads commonly seem legitimate and harmless, however, they can redirect to dubious web pages (e.g. gambling, adult-dating, pornography and others). If you experience ads/redirects of this type, inspect the device and remove all suspicious applications without delay. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

topoffert[.]com background page:

topoffert[.]com background page

Text presented both in the pop-up window and in the background page:

Your system is heavily damaged by Two viruses!

We detect that your Apple iPhone is 28.1% DAMAGED because of Two harmful viruses from recent adult sites.
Soon it will damage your phone's SIM card and will corrupt your contacts, photos, data, applications , etc.
If you do not remove the virus now , it will cause severe damage to your phone . Here's what you need to do (step by step ):
Step 1: Tap the button and install App for free!

Step 2: Open the App to speed up and fix your browser now!

REPAIR FAST NOW

Promotional pages of Solid VPN:

topoffert[.]com Solid VPN 1 topoffert[.]com Solid VPN 2

Promotional page of MyProtect VPN

topoffert[.]com MyProtect VPN

To enable pop-up blocking, fraudulent website warnings, and to remove web browsing data in mobile Apple devices, follow these steps:

First, go to "Settings", and then scroll down to find and tap "Safari".

remove pop-ups and clear cache step 1

Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".

disable pop-ups and clear cache step 2

Tap "Website Data" and then "Remove All Website Data".

disable pop-ups and clear cache step 3

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove topoffert.com pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

topoffert.com pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove topoffert.com pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove topoffert.com pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove topoffert.com pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
topoffert.com pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of topoffert.com pop-up on your mobile device.
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