Do not trust reliableultimatesafevideoplayers.info

Also Known As: reliableultimatesafevideoplayers.info pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove redirects to reliableultimatesafevideoplayers[.]info from Mac computers

What is reliableultimatesafevideoplayers[.]info?

reliableultimatesafevideoplayers[.]info is a deceptive website, which claims that Adobe Flash Player is outdated. It has several purposes: promotion of a fake Flash Player updater and other similar scam web pages. Rogue updaters are commonly used to proliferate untrustworthy (e.g. potentially unwanted applications [PUAs]) and other malicious software/files (e.g. ransomware, trojans and other malware). Note that reliableultimatesafevideoplayers[.]info has been observed redirecting to agentvitamin[.]pw, bananapatent[.]pw and other deceptive web pages. Few visitors access this site intentionally - most people are redirected by intrusive ads or Potentially Unwanted Applications (PUAs).

reliableultimatesafevideoplayers[.]info scam

When accessed, reliableultimatesafevideoplayers[.]info redirects visitors elsewhere or displays several pop-up windows in quick succession. All contain similar messages claiming that Adobe Flash Player is outdated and needs to be updated. The large pop-up in the middle of the page states that Flash Player is an essential browser plug-in enabling users to view/interact with online media, such as audio, video, animation and games. It implies that the current version is out of date and has been blocked. To continue using Flash Player, the pop-up urges people to update it. This window is quickly covered with another, which repeats that Adobe Flash Player is outdated and reassures users that updating will only take a few seconds, and that no restart is required following installation. The pop-ups have "Download/Update" buttons, which initiate download of the fake updater. During download, the scam site provides installation instructions. Installing these updates will not update Flash Player - instead, users will allow untrusted or malicious software onto their systems. This can compromise system integrity and endanger users' safety. You are advised against visiting or trusting reliableultimatesafevideoplayers[.]info or similar websites, since they can lead to severe issues.

PUAs redirect not only to deceptive/scam sites, but also to sale-based, untrusted/rogue and even malicious web pages. Unwanted applications have varied capabilities. They run intrusive advertisement campaigns and deliver unwanted and harmful ads that diminish the browsing experience. Once clicked, intrusive ads redirect to likewise dubious/malicious sites and can stealthily download/install unwanted content (including PUAs). Other apps within this classification modify browsers and limit or deny access to their settings. PUAs commonly track data. They record users' browsing habits (URLs visited, pages viewed, search queries typed, etc.) and collect personal information (IP addresses, geolocations and other details). This sensitive data is then shared with third parties (potentially, cyber criminals) seeking to misuse it for profit. In summary, PUAs can cause browser and system infiltration/infections, lead to financial loss, serious privacy issues and even identity theft. To ensure device and user safety, you are advised to remove all suspicious applications and browser extensions/plug-ins immediately upon detection.

Threat Summary:
Name reliableultimatesafevideoplayers.info pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus.
Fake Claim Scam claims users Flash Player is outdated.
Detection Names (fake updater)
Avast (MacOS:Bundlore-CJ [Adw]), BitDefender (Adware.MAC.Bundlore.DXI), DrWeb (Adware.Mac.Bundlore.556), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Bnodlero.x), Full List (VirusTotal)
Promoted Unwanted Application Promotes fake Flash Player updates.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

centerplaceofupgrade.protherightwaytofindplayering.pro and mainplaceupgradesfree.info are some examples of scams similar to reliableultimatesafevideoplayers[.]info. There are various scam models run on these websites. For example, warnings that the system is infected, visitors have won a prize, or they are offered "amazing" deals and so on. The purpose is to trick people into downloading/installing or purchasing nonoperational, untrusted or malicious content, calling expensive fake technical support lines, revealing personal information (e.g. identity, banking, credit card details, etc.), making monetary transactions, etc. The only purpose of these scams is to generate revenue for the designers at users' expense.

How did potentially unwanted applications install on my computer?

PUAs proliferate via the download/installation set-ups of other products. This deceptive marketing tactic of pre-packing regular software with unwanted or malicious content is called "bundling". By rushing through download/install processes (e.g. ignoring terms, skipping steps and sections, etc.), many users risk unintentionally allowing bundled applications onto their devices. Some PUAs have "official" download web pages, often promoted by deceptive sites. Once clicked, intrusive ads can execute scripts designed to download/install PUAs without users' permission.

How to avoid installation of potentially unwanted applications

It is important to research all content before downloading/installing. Use only official and verified download channels. Untrustworthy download sources such as unofficial and free file-hosting websites, P2P sharing networks (e.g. BitTorrent, eMule, Gnutella, etc.) and other third party downloaders can offer deceptive and/or bundled software. Treat download and installation processes with caution. Read the terms, explore all possible options, use the "Custom/Advanced" settings and opt-out of additional apps, tools, features and so on. Intrusive advertisements often seem normal and harmless, however, they can redirect to highly dubious web pages (e.g. gambling, pornography, adult-dating and others). If you experience of ads/redirects of this kind, check the system and immediately remove all suspect applications and/or browser extensions/plug-ins. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text presented in the pop-ups initially displayed by the reliableultimatesafevideoplayers[.]info scam:

Top pop-up (not displayed in all scam variants):

 

Latest version of "Adobe Flash Player" is required to encode and/or decode (Play) audio files in high quality. - Click here to update for latest version.

 

--------

Center pop-up:

 

Software update
Recommended Update  
For streaming and online watching
Update now
 
"Adobe Flash Player" is an essential plugin for your browser that allows you to view everything from video to games and animation on the web. The version of "Adobe Flash Player" on your system does not include the latest security updates and has been blocked.

To continue using Adobe Flash Player, download an updated version.
UpdateDownload Flash...

 

--------

Bottom pop-up:

 

Adobe Flash Player Update
Install latest version of Adobe Flash Player in order to continue watching.
Download

Screenshot of the pop-up that overlays the middle of the page:

reliableultimatesafevideoplayers[.]info scam overlaying pop-up

Text presented in this pop-up:

Software update

Your Adobe Flash Player is out of date

Downloading new updates...

Updating takes a few seconds and no restart is needed after installation.

Update Download Flash...

Screenshot of the fake Flash Player update installation instructions provided by reliableultimatesafevideoplayers[.]info:

reliableultimatesafevideoplayers[.]info scam fake update install instructions

Text presented in this page:

1

Go to the ‘Downloads’
Open your downloads list by
clicking on the top right corner
the ‘arrow’.

 

2

Open the file
Locate and double-click the file
starting with ‘Flash Player’.

 

3

Run the application
Confirm the installation by clicking
Continue and Install
buttons.
Type your password.
   
Click the Arrow Icon

Open the file

Right click on Installer icon and Open

Right click on Installer icon and Open
Confirm the installation by clicking
Continue and Install  buttons. Type your password.

Appearance of reliableultimatesafevideoplayers[.]info scam (GIF):

Appearance of reliableultimatesafevideoplayers[.]info scam (GIF)

Appearance of reliableultimatesafevideoplayers[.]info redirecting to agentvitamin[.]pw (GIF):

reliableultimatesafevideoplayers[.]info redirecting to agentvitamin[.]pw

Screenshot of the fake Flash Player update installation setup:

reliableultimatesafevideoplayers[.]info scam fake flash update installer

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove reliableultimatesafevideoplayers.info pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

reliableultimatesafevideoplayers.info pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove reliableultimatesafevideoplayers.info pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove reliableultimatesafevideoplayers.info pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove reliableultimatesafevideoplayers.info pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
reliableultimatesafevideoplayers.info pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of reliableultimatesafevideoplayers.info pop-up on your mobile device.
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