How to remove apps dowloaded from getmackeepersoftpro.xyz

Also Known As: getmackeepersoftpro.xyz pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove apps downloaded through getmackeepersoftpro[.]xyz from Apple devices

What is getmackeepersoftpro[.]xyz?

getmackeepersoftpro[.]xyz is a dubious website, usually opened through others of this kind, clicked deceptive advertisements or potentially unwanted applications (PUAs) that are installed on the browser and/or operating system. At the time of research, getmackeepersoftpro[.]xyz offered download of an application called Hotspot Shield Free VPN Proxy & Wi-Fi Security, which is supposedly designed to protect operating systems from various threats. Since getmackeepersoftpro[.]xyz cannot be trusted, do not download or install any software advertised on this site.

getmackeepersoftpro[.]xyz scam

As mentioned, at the time of research getmackeepersoftpro[.]xyz offered download and installation of Hotspot Shield Free VPN Proxy & Wi-Fi Security. According to the website, this app helps to keep data safe when users browse and share information on the web. It should also prevent browsers from opening malicious, phishing, and other unsafe mobile websites, and secure details such as credit card numbers and other personal information when users login to various websites (such as bank accounts). In fact, getmackeepersoftpro[.]xyz is likely to advertise other potentially unwanted applications. For example, browser hijackers, adware-type apps, or other potentially unwanted software. In any case, software should not be downloaded from getmackeepersoftpro[.]xyz or other similar websites.

Adware serves intrusive ads (coupons, banners, surveys, pop-ups, etc.). In most cases, people who click these ads are redirected to various untrusted web pages or they allow them to execute scripts that cause download/installation of unwanted applications. Browser hijackers are PUAs that change certain browser settings so that users are forced to visit and/or use fake search engines. Most also collect data relating to users' browsing habits. For example, IP addresses, entered search queries, addresses of visited pages, geolocations, and so on. In some cases, browser hijackers collect personal details. Thus, having adware and/or browser hijackers installed can lead to more unwanted installations, problems relating to browsing safety, privacy or even identity theft. Therefore, never download or install PUAs. If these apps are already installed on the browser and/or operating system, remove them immediately.

Threat Summary:
Name getmackeepersoftpro.xyz pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus.
Fake Claim This web page claims that the user's device could be safer with installation of certain software.
Detection Names Forcepoint ThreatSeeker (Suspicious), Full List (VirusTotal).
Serving IP Address 188.42.218.242
Promoted Unwanted Application At the time of research, this web page promoted Hotspot Shield Free VPN Proxy & Wi-Fi Security.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

More examples of untrustworthy pages designed to advertise dubious software include mobile-apple[.]club, vpnprotectplus[.]com and vpnshieldplus2[.]com. People do not often visit these sites intentionally - they are opened through deceptive ads, untrusted pages or installed PUAs.

How did potentially unwanted applications install on my computer?

People often download and install browser hijackers or other PUAs through the set-ups of other software. These apps are commonly included into various download/installation set-ups - related information it usually found in settings such as "Custom", "Advanced" and so on. Unfortunately, many people fail to check these settings and leave them unchanged, thereby allowing PUAs to be downloaded or installed with other, regular software. This marketing method is known as "bundling". Additionally, unwanted downloads/installations can be caused by clicking deceptive advertisements. If clicked, some of these ads run scripts that lead to unwanted downloads and installations.

How to avoid installation of potentially unwanted applications

We recommend that you download all software from official websites and via direct links. Avoid torrent clients, eMule (and other Peer-to-Peer networks), third party downloaders, unofficial websites and other channels of this kind. The same applies to installation through third party installers. Check all settings such as "Advanced", "Custom" included in the software setups, and decline offers to download/install additional, unwanted software. Do not click intrusive ads, especially if they are shown on dubious websites - they can open untrusted websites or cause unwanted downloads/installations. Remove any unwanted suspicious apps (extensions, add-ons and plug-ins) installed on the browser immediately. The same should be applied to programs of this kind that are installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text in desktop and mobile web pages:

Hotspot Shield Free VPN Proxy & Wi-Fi Security helps keep you and your data safe when you browse and share information on the web.


This powerful app helps keep you safe from malicious, phishing and unsecure mobile websites.
It also helps secure your details when you login to websites or enter personal information such as bank accounts and credit card numbers.


DOWNLOAD FREE

Desktop version of getmackeepersoftpro[.]xyz website:

getmackeepersoftpro.xyz scam desktop page

To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:

First, go to "Settings", and then scroll down to find and tap "Safari".

remove pop-ups and clear cache step 1

Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".

disable pop-ups and clear cache step 2

Tap "Website Data" and then "Remove All Website Data".

disable pop-ups and clear cache step 3

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove getmackeepersoftpro.xyz pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

getmackeepersoftpro.xyz pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove getmackeepersoftpro.xyz pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove getmackeepersoftpro.xyz pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove getmackeepersoftpro.xyz pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
getmackeepersoftpro.xyz pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of getmackeepersoftpro.xyz pop-up on your mobile device.
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