Do not trust the "Adobe Flash Player" is out of date scam

Also Known As: "Adobe Flash Player" is out of date pop-up
Type: Mac Virus
Distribution: Moderate
Damage level: Medium

How to remove "Adobe Flash Player" is out of date" from Mac computers

What is "Adobe Flash Player" is out of date"?

When opened, this deceptive website displays a pop-up window suggesting that the installed version of Adobe Flash Player is out of date and encourages users to download and install the latest version. At the time of research, this page downloaded an installer of two applications: Media Player and MyCouponsmart. Like most websites of this type, this page is designed to trick people into installing potentially unwanted applications (PUAs). In most cases, these sites distribute PUAs such as browser hijackers and adware, however, some attempt to trick visitors into installing Trojans, ransomware and other high-risk malware.

adobe-flash-player-is-out-of-date-scam-homepage

According to this website, the installed version of Adobe Flash Player does not include the latest security updates and cannot be used unless it is updated. It downloads a file called "Adobe Flash Player.dmg", which is supposedly designed to install the latest Adobe Flash Player, however, rather than installing any legitimate software it installs Media Player and MyCouponsmart. Note that MyCouponsmart is adware that serves intrusive ads including coupons, banners, surveys, pop-ups, and so on. These conceal underlying content of visited pages and, if clicked, open potentially malicious pages or download and install unwanted software. Furthermore, adware can record browsing-related information such as IP addresses, geolocations, addresses of visited pages, entered search queries, and other browsing data. In some cases, this software collects private, sensitive details. The people responsible for these apps misuse gathered data to generate revenue, or they sell it to third parties (potentially, cyber criminals). Note that another app that is included with this fake Adobe Flash Player installer might operate as adware. In some cases, fake installers are used to infect systems with malware such as a Trojans, ransomware or other malicious software. People with computers infected with programs of this kind usually experience data and financial loss, problems with browsing safety, privacy, and risk becoming victims of identity theft. Therefore, software should never be downloaded from any scam websites.

Threat Summary:
Name "Adobe Flash Player" is out of date pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus.
Fake Claim According to this website, the installed version of Adobe Flash Player is out of date.
Detection Names (Adobe Flash Player.dmg) Avast (MacOS:Agent-FJ [Adw]), AVG (MacOS:Agent-FJ [Adw]), DrWeb (Adware.Mac.Bundlore.775), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Bnodlero.ah), Full List (VirusTotal)
Promoted Unwanted Application Media Player, MyCouponsmart
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
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Other examples of similar scam websites include operatedevelopeduberprogram[.]icu, operateuberrefinedprogram[.]icu and mainspotupdatesfreenew[.]info. Typically, they deceive visitors into using fake Adobe Flash Player installers by suggesting that the installed version of this software is outdated. These installers do not provide the official Adobe Flash Player software - they install PUAs or other malicious software. Websites of this type are often opened by PUAs that are already installed on browsers and/or operating systems.

How did potentially unwanted applications install on my computer?

People often download and install PUAs unintentionally when they are included into the download/installation set-ups of other (mainly free) software. Information about these additional downloads/installations can be found in settings such as "Custom", "Advanced", "Manual", etc. When software is downloaded or installed without checking and changing these settings, PUAs receive permission to be downloaded and installed. This PUA distribution method is known as "bundling" and is used by developers to trick people into downloading and installing unwanted apps with other, regular software. In other cases, PUAs are downloaded and installed when people click deceptive ads that run certain scripts.

How to avoid installation of potentially unwanted applications

Unwanted downloads and installations can be avoided by downloading software only from official websites. Avoid third party downloaders, installers, Peer-to-Peer networks (e.g., torrent clients, eMule), dubious websites and other similar channels. Check "Custom", "Advanced" and other similar settings of the download/installation setup and dismiss offers to download or install additionally-included software. Do not click intrusive ads that appear on dubious web pages - they often cause redirects to untrusted and potentially malicious websites or download/installation of PUAs. Remove any unwanted, suspicious applications (extensions, plug-ins, add-ons) already installed on the browser immediately. The same should be applied to software that is installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Appearance of ""Adobe Flash Player" is out of date" scam (GIF):

adobe flash player is out of date scam appearance

Text in a pop-up window:

Latest version of Player is recommended to encode and/or decode (play) audio files in high quality - click here to update for latest version.

"Adobe Flash Player" is out of date

The version of "Adobe Flash Player" on your system does not include the latest flash update and has been blocked. To continue using "Adobe Flash Player", download an update version.

The download process will be performed by launching mediadownloader, which is a platform for the installation of software ("Installer"). The Installer may include suggestions for the installation of additional free software offers ("Offers"), alongside the installation. You may choose to install the offers during the installation process. You may also remove the offers after you have chosen to install them. IP address will be logged for analytics and fraud detection reasons and will be deleted from our records after 24 hours. You can download without using the Installer from its original site. Your use of the Installer is subject to the Installer's Terms of Use & Privacy Policy. Uninstall

Fake Adobe Flash Player installer:

fake installer of adobe flash player

Another screenshot of fake Adobe Flash Player installer:

dialog box of a fake adobe flash player installer

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove "adobe flash player" is out of date pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

"Adobe Flash Player" is out of date pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove "adobe flash player" is out of date pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove "adobe flash player" is out of date pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove "adobe flash player" is out of date pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Adobe Flash Player is out of date pop-up QR code
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