Uninstall apps installed through a fake Adobe Flash Player installer

Also Known As: bestevervideoplayernew.info pop-up
Type: Mac Virus
Damage level: Medium

What is bestevervideoplayernew[.]info?

bestevervideoplayernew[.]info is one of many deceptive websites designed to trick visitors into installing various potentially unwanted applications (PUAs) such as browser hijackers, adware-type apps through a fake Adobe Flash Player installer.

In some cases, these websites download installers that infect operating systems with malicious programs such as ransomware, Trojans or other malware. In any case, never trust bestevervideoplayernew[.]info or similar sites. Browsers tend to open them when PUAs are already installed.

bestevervideoplayernew[.]info scam

When opened, bestevervideoplayernew[.]info displays a pop-up window suggesting that there is a new version of Adobe Flash Player available to download, and that the installed version might be out of date and not include the latest security updates. Furthermore, bestevervideoplayernew[.]info claims that Adobe Flash Player might not work until visitors download the update.

As mentioned, this and other pages of this type download the installer of a PUA (or multiple PUAs). Typically, they install adware or browser hijackers. Adware serves intrusive advertisements in the form of surveys, banners, coupons, pop-ups and so on. If clicked, these open various untrusted websites or run scripts designed to download or install PUAs or other malicious programs.

Adware-type apps often gather various browsing-related information (IP addresses, geolocations, addresses of visited pages, entered search queries, etc.). Adware developers sell the data to third parties (potentially, cyber criminals) who misuse it in various ways.

The same applies to browser hijackers, however, rather than serving ads, they promote various fake search engines by changing browser settings. Having these PUAs installed can therefore lead to unwanted downloads/installations, problems relating to privacy, browsing safety or even identity theft.

Furthermore, fake Adobe Flash Player installers could be designed to install ransomware, Trojans or other high-risk malware. Ransomware prevents victims from accessing and using their files by encrypting them.

Typically, victims of ransomware experience data and monetary loss. Trojans are malicious programs that often infect systems with other programs of this kind (including ransomware).

Threat Summary:
Name bestevervideoplayernew.info pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus.
Fake Claim This website claims that there is a new version of Adobe Flash Player available to download.
Detection Names Full List (VirusTotal)
Serving IP Address
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

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There are many websites similar to bestevervideoplayernew[.]info on the internet including, for example, installflash-upgrade[.]com, streamoverlyquickprogram[.]com and therightwaytofindplayering[.]pro. All claim that there is a new version of Adobe Flash Player available and encourage visitors to install it through an 'installer', which can be downloaded from them.

In fact, none of these pages download the official Adobe Flash Player installer - they simply trick people into using the installers of various potentially unwanted, malicious applications. People do not often visit pages such as bestevervideoplayernew[.]info intentionally - browsers are forced to open them by PUA already installed.

How did potentially unwanted applications install on my computer?

In most cases, unintentional downloads and installations happen when people click deceptive advertisements that execute certain scripts, or when developers distribute PUAs using a deceptive marketing method called "bundling". I.e., when they include PUAs into the download/installation set-ups of other software.

Generally, offers to download or install PUAs are hidden in settings such as "Custom", "Advanced", and so on. People who leave these settings unchanged give PUAs permission to be downloaded and installed together with regular software.

How to avoid installation of potentially unwanted applications

Do not download or install software through third party downloaders, installers, via torrent clients, eMule (and other Peer-to-Peer networks) unofficial pages, and so on. Use only official websites and direct download links. Check "Custom", "Advanced" and other similar settings of the download/installation set-ups.

They often contain offers to download or install additional software, which should be dismissed. Do not click intrusive advertisements, especially those shown on dubious websites. These ads can redirect people to untrusted websites and cause unwanted downloads and installations.

To prevent the browser from showing ads or opening dubious web pages, remove suspicious, unwanted extensions, add-ons and plug-ins. Also remove software of this kind that is installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text in the initial pop-up window:

Software update

Update your Adobe Flash Player

Install the latest Flash Player for better performances.

Update now


"Adobe Flash Player" is an essential plugin for your browser that allows you to view everything from video to games and animation on the web. The version of “Adobe Flash Player" on your system does not include the latest security updates and has been blocked.

The version of this plug-in on your computer doesn't include the latest security updates. Flash cannot be used until you download an update from Adobe.

> Click "Download Flash"
> Install updates and enjoy performances.


Download Flash... Update

Screenshot of the second pop-up which appears on bestevervideoplayernew[.]info:

bestevervideoplayernew.info scam second pop-up

Text in this pop-up:

Software update

“Flash Player” might be out-of-date

The version of this plug-in on your computer might not include the latest security updates. Flash might not work until you download an update.Update Download Flash...

Screenshot of the third pop-up:

bestevervideoplayernew.info scam third pop-up

Text in this pop-up:

Go to the ‘Downloads’
Open your downloads list by
clicking on the top right corner
the ‘arrow’.
Open the file
Locate and double-click the file
starting with ‘Flash Player’.
Run the application
Confirm the installation by clicking
Continue and Install
Type your password.
Click the Arrow Icon

Open the file

Right click on Installer icon and Open

Right click on Installer icon and Open
Confirm the installation by clicking
Continue and Install  buttons. Type your password.

Screenshot of a fake Adobe Flash Player installer:

fake Adobe Flash Player installed downloaded from bestevervideoplayernew.info

Appearance of bestevervideoplayernew[.]info scam (GIF):

Appearance of bestevervideoplayernew[.]info scam (GIF)

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▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

How to identify a pop-up scam?

Pop-up windows with various fake messages are a common type of lures cybercriminals use. They collect sensitive personal data, trick Internet users into calling fake tech support numbers, subscribe to useless online services, invest in shady cryptocurrency schemes, etc.

While in the majority of cases these pop-ups don't infect users' devices with malware, they can cause direct monetary loss or could result in identity theft.

Cybercriminals strive to create their rogue pop-up windows to look trustworthy, however, scams typically have the following characteristics:

  • Spelling mistakes and non-professional images - Closely inspect the information displayed in a pop-up. Spelling mistakes and unprofessional images could be a sign of a scam.
  • Sense of urgency - Countdown timer with a couple of minutes on it, asking you to enter your personal information or subscribe to some online service.
  • Statements that you won something - If you haven't participated in a lottery, online competition, etc., and you see a pop-up window stating that you won.
  • Computer or mobile device scan - A pop-up window that scans your device and informs of detected issues - is undoubtedly a scam; webpages cannot perform such actions.
  • Exclusivity - Pop-up windows stating that only you are given secret access to a financial scheme that can quickly make you rich.

Example of a pop-up scam:

Example of a pop-up scam

How do pop-up scams work?

Cybercriminals and deceptive marketers usually use various advertising networks, search engine poisoning techniques, and shady websites to generate traffic to their pop-ups. Users land on their online lures after clicking on fake download buttons, using a torrent website, or simply clicking on an Internet search engine result.

Based on users' location and device information, they are presented with a scam pop-up. Lures presented in such pop-ups range from get-rich-quick schemes to fake virus scans.

How to remove fake pop-ups?

In most cases, pop-up scams do not infect users' devices with malware. If you encountered a scam pop-up, simply closing it should be enough. In some cases scam, pop-ups may be hard to close; in such cases - close your Internet browser and restart it.

In extremely rare cases, you might need to reset your Internet browser. For this, use our instructions explaining how to reset Internet browser settings.

How to prevent fake pop-ups?

To prevent seeing pop-up scams, you should visit only reputable websites. Torrent, Crack, free online movie streaming, YouTube video download, and other websites of similar reputation commonly redirect Internet users to pop-up scams.

To minimize the risk of encountering pop-up scams, you should keep your Internet browsers up-to-date and use reputable anti-malware application. For this purpose, we recommend Combo Cleaner Antivirus for macOS.

What to do if you fell for a pop-up scam?

This depends on the type of scam that you fell for. Most commonly, pop-up scams try to trick users into sending money, giving away personal information, or giving access to one's device.

  • If you sent money to scammers: You should contact your financial institution and explain that you were scammed. If informed promptly, there's a chance to get your money back.
  • If you gave away your personal information: You should change your passwords and enable two-factor authentication in all online services that you use. Visit Federal Trade Commission to report identity theft and get personalized recovery steps.
  • If you let scammers connect to your device: You should scan your computer with reputable anti-malware (we recommend Combo Cleaner Antivirus for macOS) - cyber criminals could have planted trojans, keyloggers, and other malware, don't use your computer until removing possible threats.
  • Help other Internet users: report Internet scams to Federal Trade Commission.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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