How to uninstall BenefitSites from the MacOS

Also Known As: Ads by BenefitSites
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove BenefitSites from Mac computers

What is BenefitSites?

BenefitSites is an app supposedly designed to improve the browsing experience, however, it is categorized as adware, a potentially unwanted application (PUA). Adware-type apps such as BenefitSites serve various advertisements and gather information relating to users' browsing habits. In most cases, people download and install PUAs such as BenefitSites inadvertently.

BenefitSites adware

When an app such as BenefitSites is installed on the browser and/or operating system, it displays various advertisements on all/most pages that users visit. Adware generally serves ads in the form of coupons, pop-ups, surveys, banners, etc. These conceal underlying content of visited websites and also redirect people who click them to various other untrusted websites. In some cases, these ads can be designed to run scripts to download/install unwanted, potentially malicious software. Furthermore, adware is often designed to collect details relating to users' browsing habits. For example, addresses of visited pages, entered search queries, geolocations, IP addresses, and other browsing data, however, it is possible that installed adware might also be designed to collect sensitive information. People responsible for these apps (the developers) tend to sell the data to third parties (potentially, cyber criminals) who misuse it to generate revenue in various other ways. To summarize, installed adware can cause problems relating to browsing safety and privacy, lead to unwanted download/installations and even identity theft. Therefore, avoid this software and never download or install it. If BenefitSites or other PUAs are installed on the browser and/or operating system, remove them immediately.

Threat Summary:
Name Ads by BenefitSites
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AB [Trj]), AVG (MacOS:Adload-AB [Trj]), Full List (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Examples of other adware infections include ExpertModuleSearch, TechLetterSearch and ActionHow. Adware developers commonly advertise this software as supposedly improving the browsing experience, delivering features or some other value, however, most adware-type apps do not operate as promised and simply cause problems. Adware helps the developers to generate revenue and provides nothing more.

How did BenefitSites install on my computer?

Adware and other PUAs are usually installed through clicked deceptive ads (that cause download/installations of PUAs by running certain scripts) or together with other (usually free) software. PUAs are often included into the set-ups of other programs and presented as additional offers. This software distribution method is called "bundling" - developers use it to trick people into downloading/installing PUAs through the set-ups of regular programs. Information about additionally-included apps can generally be found in settings such as "Custom" and "Advanced". PUAs are granted permission to be downloaded and installed with other software when people fail to check and change these settings.

How to avoid installation of potentially unwanted applications

Download software only from official and trustworthy websites and via direct links. Avoid various third party downloaders/installers, unofficial websites, Peer-to-Peer networks (e.g., torrent clients, eMule) or other similar sources - they are often used to proliferate unwanted or malicious software and files. Check download/installation set-ups for "Custom", "Advanced" and other settings - dismiss offers to download or install unwanted software. Do not click intrusive ads that appear on dubious web pages, since they can redirect people to untrusted websites or cause download/installation of PUAs. Remove any unwanted, suspicious extensions, plug-ins or add-ons installed on the browser, and programs of this kind installed on the operating system. If your computer is already infected with BenefitSites, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once BenefitSites installation is complete:

pop-up displayed once BenefitSites installation is done

BenefitSites installation folder and associated files:

benefitsites adware installation folder and its contents

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove BenefitSites adware using Combo Cleaner:

BenefitSites adware removal:

Remove BenefitSites-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by benefitsites related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by BenefitSites removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by benefitsites related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by benefitsites related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by benefitsites related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by BenefitSites QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by BenefitSites on your mobile device.
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