Do not download apps through suprotok.xyz website

Also Known As: suprotok.xyz pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove apps downloaded through suprotok.xyz from Mac?

What is suprotok.xyz?

Suprotok[.]xyz is an untrustworthy website which is designed by scammers who seek to deceive visitors into believing that their iPhone is infected with viruses and installing a potentially unwanted application (PUA) that supposed to remove those viruses. It is common that such pages get opened through unreliable ads, websites, or by already installed PUAs. Either way, users do not visit pages like suprotok[.]xyz intentionally.

suprotok.xyz scam

There are at least three versions of suprotok[.]xyz website: English, Russian and Thai. When visited, suprotok[.]xyz displays a fake notification claiming that iPhone is infected with a number of viruses. Visitors are warned that detected viruses have to be removed immediately, otherwise they will damage sensitive data (like Facebook account, WhatsApp messages, installed applications and saved photos). Suprotok[.]xyz is designed to open a download page for an app called Super protect 360 - Storm VPN. Although, it may be used to promote some other apps as well. In one way or another, all software should be downloaded only from official pages and never through deceptive websites like suprotok[.]xyz. It is possible that such pages may be used to promote not only PUAs but also some malicious programs.

It is common that addresses like suprotok[.]xyz get opened by browsers when they have some PUA installed on them. Although, it is not the only problem with apps of this type. PUAs can be designed to collect data related to user's browsing habits. For example, IP addresses, entered search queries, addresses of visited websites, geolocation, etc. Nevertheless, in some cases they are capable of accessing personal, sensitive details too. The biggest problem with it is that their developers could either sell collected data to third parties (potentially cyber criminals) or misuse it to generate revenue in other ways. Such actions may cause users problems related to browsing safety, online privacy, or even become victims identity theft. Also, PUAs can be designed to serve various intrusive advertisements like coupons, banners, surveys, pop-ups, and other types of ads. It is common that such ads open unreliable websites or even download and/or install some unwanted applications by executing certain scripts.

Threat Summary:
Name suprotok.xyz pop-up
Threat Type Phishing, Scam, Mac malware, Mac virus
Fake Claim iPhone is infected with a number of viruses
Detection Names Cyan (Malicious), Forcepoint ThreatSeeker (Suspicious), Full List (VirusTotal)
Serving IP Address 116.202.171.47
Promoted Unwanted Application Super protect 360 - Storm VPN
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

More examples of deceptive websites like suprotok[.]xyz are ivpnconfig[.]com, paluns[.]xyz and apps-notification[.]com. In most cases they are designed to display fake notifications claiming that a device is infected, hacked, and encouraging to install some application that supposed to remove viruses and/or protect the device from other threats. Websites of this type cannot be trusted or used to download any software. If a browser opens such pages often, then it is very likely that it has some potentially unwanted application installed on it.

How did potentially unwanted applications install on my computer?

In most cases users download and/or install unwanted apps together with other programs that have those apps included in their setups as additional offers. Typically, offers to download and/or install included apps can be declined in "Advanced", "Custom", or other settings of download and/or installation setups. Although, not all users check and change them. By leaving the aforementioned settings unchanged users agree with offers to download and/or install included apps alongside with other, desired software. Also, downloads and/or installations of PUAs can be caused by clicking deceptive advertisements. However, only when those ads are designed to execute certain scripts.

How to avoid installation of potentially unwanted applications?

It is advised to download programs and files only from official websites and via direct links. Other channels, tools like third party downloaders, installers, Peer-to-Peer networks (e.g, torrent clients, eMule), unofficial websites, etc., can be used to distribute various unwanted, sometimes even malicious apps. Therefore, it is not safe to use the aforementioned sources as tools neither to download or install anything. Also, it recommended to always check "Advanced", "Custom" and other similar settings of any download and installation setup and see if they mention offers to download and/or install unwanted applications. Since intrusive ads that appear on questionable web pages can be designed to open untrustworthy websites or even cause unwanted downloads, installations, they should not be clicked as well.. If there are any unknown, unwanted and/or suspicious apps (extensions, plug-ins or add-ons) installed on a web browser, then they should be removed from it. Programs of this kind that are installed on the operating system should be uninstalled too. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Tex in a deceptive pop-up window displayed on suprotok[.]xyz (see screenshot above):

YOUR IPHONE HAS BEEN COMPROMISED
Immediate Action Is Required!
OK

Screenshot of a mobile version of this suprotok[.]xyz page:

suprotok.xyz pop-up scam main english mobile

Screenshot of the English version of the suprotok[.]xyz page:

suprotok.xyz pop-up scam english

Screenshot of a mobile version of this page:

suprotok.xyz pop-up scam english mobile version

Text in both mobile and desktop versions:

Apple SecurityMonday
17 August 2020

WARNING! Your Apple iPhone is severely damaged by 13 viruses!

 

We have detected that your Browser is (62%) DAMAGED by BROWSER TROJAN VIRUSES picked up while surfing recent corrupted sites.
Immediate action is required to prevent it from spreading and infecting sensitive data like your Facebook account, Whatsapp messages photos and private applications.

 

Here is how you can solve this in just a few seconds (Step by Step)

 

Step 1: Tap REMOVE VIRUS to install VPN from the App Store.

 

Step 2: Open the app to activate the latest update and remove any older (Infected) versions.
1 minutes and 37 seconds
Remove Virus
Detected By Apple.

Screenshot of the Russian suprotok[.]xyz version:

suprotok.xyz pop-up scam russian version

Text in a pop-up:

Ваш iPhone был взломан и находится под угрозой

Требуется немедленное действие с вашей стороны!

Background page of the Russian version:

suprotok.xyz pop-up scam russian

Text in the backrgound page:

ВНИМАНИЕ!
Ваш Apple iPhone серьезно пострадал от 14 вирусов!
Мы определили, что ТРОЯНСКИЕ ВРЕДОНОСНЫЕ ПРОГРАММЫ ПОВРЕДИЛИ ваш браузер на (50.9%). Ваш телефон был заражен во время посещения сайтов злоумышленников.
Для предотвращения распространения вируса и заражения важной для вас информации, а также доступа к учетной записи в Facebook, сообщениям и фотографиям в WhatsApp, также к вашим личным приложениям, требуется немедленное действие.
Вот, что нужно сделать, чтобы решить данную проблему всего за несколько секунд (пошаговая инструкция)
Шаг 1: Нажмите УДАЛИТЬ ВИРУС, чтобы установить VPN из App Store.
Шаг 2: Запустите приложение, чтобы активировать последнее обновление и удалить старые (зараженные) версии приложения.
Удалить вирус

Screenshot of the pop-up in the Thai version:

suprotok.xyz pop-up scam thai version

Text in a pop-up:

1) การแจ้งเตือนของระบบ
กรุณาอ่านการแจ้งเตือนที่สำคัญเกี่ยวกับอุปกรณ์ iOS ของคุณ

Screenshot of the background page:

suprotok.xyz pop-up scam background page

Text in the background page:

Apple Securityวันจันทร์
17 สิงหาคม 2020
(3) ตรวจพบไวรัสใน iPhone ของคุณ แบตเตอรี่ถูกไวรัสคุกคามและเกิดความเสียหาย

 

หากคุณไม่ลบมัลแวร์นี้ในตอนนี้ อาจทำให้อุปกรณ์ของคุณเสียหายมากขึ้น วิธีแก้ไขมีดังนี้

 

ขั้นตอนที่ 1: แตะปุ่มด้านล่างและติดตั้งเครื่องมือป้องกันไวรัสที่แนะนำฟรีจาก AppStore

 

ขั้นตอนที่ 2: เปิดใช้แอปฯ เพื่อลบมัลแวร์ทั้งหมดและซ่อมโทรศัพท์ของคุณให้กลับเป็นปกติ 100%
1 นาที 38 วินาที
ลบไวรัส
ตรวจพบโดย Apple

 

(1) การแจ้งเตือนของระบบ
กรุณาอ่านการแจ้งเตือนที่สำคัญเกี่ยวกับอุปกรณ์ iOS ของคุณ
OK

Another scam message delivered by suprotok[.]xyz website:

suprotok.xyz website delivering scam message

Text presented within:

(3) Viruses has been detected on your iPhone and battery has been infected and damaged.

If you do not remove this malware now, it may cause more damage to your device. How to fix this:

Step 1: Tap the button below & install the recommended virus protection tool for free from the AppStore.

Step 2: Run the app to remove all malware to repair your phone to 100%

Install & Remove Virus

Detected By Apple

Screenshot of the suprotok[.]xyz page claiming that a video is unavailable:

suprotok-xyz pop-up scam video unavailable

Text in a pop-up:

Attention! This video is unavailable due to your country restrictions.
Update your VPN to continue watching in safe mode.

Screenshot of a pop-up in the background of this page:

suprotok.xyz scam background pop-up

Text in a pop-up:

VPN Update
Please Download The Free VPN App To Continue Watching in safe mode

Screenshot of the download page for Super protect 360 - Storm VPN

suprotok.xyz scam download page for super protect 360

To enable pop-up blocking, fraudulent website warnings, and remove web browsing data in mobile Apple devices, follow these steps:

First, go to "Settings", and then scroll down to find and tap "Safari".

remove pop-ups and clear cache step 1

Check if the "Block Pop-ups" and "Fraudulent Website Warning" toggles are enabled. If not, enable them immediately. Then, scroll down and tap "Advanced".

disable pop-ups and clear cache step 2

Tap "Website Data" and then "Remove All Website Data".

disable pop-ups and clear cache step 3

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove suprotok.xyz pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

suprotok.xyz pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove suprotok.xyz pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove suprotok.xyz pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove suprotok.xyz pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
suprotok.xyz pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of suprotok.xyz pop-up on your mobile device.
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