How to remove applications causing redirects to load28.biz website?
Written by Tomas Meskauskas on
(updated)
Load28[.]biz redirect removal instructions
What is the load28[.]biz site?
Load28[.]biz is a rogue website, which shares many similarities with goodmode.biz, pointcaptchaspot.com, zvideo-live.com, and thousands of others. This page operates by presenting visitors with questionable content and/or redirect them to other unreliable/malicious sites. Visitors seldom access load28[.]biz and websites akin to it - intentionally. They usually get redirected to such webpages by intrusive advertisements or PUAs (Potentially Unwanted Applications) already installed onto their devices. These apps do not require explicit user consent to infiltrate systems. PUAs are designed to cause redirects, deliver intrusive advert campaigns, and collect browsing-related data.
When entered, the first thing load28[.]biz does is check the visitor's IP (Internet Protocol) address - in order to learn their geolocation. This information determines the site's behavior. In other words, whether visitors get redirected elsewhere and/or are presented with dubious material - depends on their geolocations. Additionally, rogue websites use deceptive techniques (e.g., clickbait) to trick users into enabling their browser notifications. Load28[.]biz is not an exception to this; the consent option to its notifications is disguised as CAPTCHA verification - "Click Allow if you are not a robot". If the notifications are enabled, the page will begin running intrusive advertisement campaigns. The delivered ads are more than just a nuisance; they are also deemed to be dangerous. Since upon being clicked, intrusive adverts redirect to untrustworthy, rogue, compromised, deceptive/scam, and malicious sites. Some of these advertisements can download/install software (e.g., PUAs) without user permission - when they are clicked on.
Potentially unwanted applications can have unmentioned and heinous functionalities, which may be in varied combinations. For example, PUAs can force-open harmful websites and/or run intrusive ad campaigns. Furthermore, most apps of this type have data tracking abilities. They can monitor browsing activity (visited URLs, viewed pages, searched queries, etc.) and collect sensitive information extracted from it (IP addresses, geolocations, and other details). What is more, the gathered data can contain personally identifiable information. PUA developers monetize this data by sharing it with and/or selling it to third parties (potentially, cyber criminals). In summary, presence of unwanted software on devices can result in system infections, severe privacy issues, financial losses, and even identity theft. Therefore, it is crucial to remove all suspicious applications and browser extensions/plug-ins without delay.
Name | load28.biz pop-up |
Threat Type | Push notifications ads, Unwanted ads, Pop-up ads |
Detection Names | Fortinet (Spam), Spamhaus (Spam), Full List Of Detections (VirusTotal) |
Serving IP Address | 134.209.136.68 |
Observed Domains | 0.load28[.]biz; 1.load28[.]biz; 2.load28[.]biz; 4.load28[.]biz; 5.load28[.]biz; 8.load28[.]biz; 7.load28[.]biz |
Symptoms | Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed. |
Distribution Methods | Deceptive pop-up ads, potentially unwanted applications (adware) |
Damage | Decreased computer performance, browser tracking - privacy issues, possible additional malware infections. |
Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes. |
PUAs rarely appear suspect; they tend to look legitimate and harmless. These apps entice users into download/installation with offers of various "useful" functionalities. However, the advertised features are usually nonoperational. The sole purpose of unwanted software is to generate profit for the developers. Hence, instead of delivering on any promises, PUAs can cause redirects, run intrusive advertisement campaigns, and collect private information.
How did adware install on my computer?
PUAs are spread via download/installation setups of other software. This false marketing method of packing regular programs with unwanted or malicious additions - is termed "bundling". Rushed download/installation processes (e.g., ignored terms, skipped steps and sections, etc.) increase the risk of unintentionally allowing bundled content into the system. Intrusive adverts proliferate PUAs as well. Once clicked on, the ads can execute scripts to make stealthy downloads/installations. Select PUAs have "official" promotional/download webpages.
How to avoid installation of potentially unwanted applications?
It is advised to research software before download/installation and/or purchase. Additionally, all downloads must be done from official and verified sources. Untrustworthy download channels (e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third party downloaders) often offer deceptive and/or bundled content. When downloading/installing, it is recommended to read terms, study possible options, use the "Custom/Advanced" settings and opt-out from additional apps, tools, features, etc. It is just as important to exercise caution when browsing. Intrusive advertisements appear legitimate; however, they redirect to various unreliable and questionable sites (e.g., pornography, adult-dating, gambling, and so on). In case of encounters with ads and/or redirects of this type, the system must be inspected and all dubious applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with rogue applications, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Appearance of load28[.]biz website (GIF):
IMPORTANT NOTE! This deceptive site asks to enable web browser notifications.
Therefore, before commencing, perform these steps:
Google Chrome (PC):
- Click the Menu button (three dots) on the right upper corner of the screen
- Select "Settings", scroll down to the bottom and click "Advanced"
- Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
- Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Google Chrome (Android):
- Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
- Scroll down, click on "Site settings" and then "Notifications"
- In the opened window, locate all suspicious URLs and click on them one-by-one
- Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"
Mozilla Firefox:
- Click the Menu button (three bars) on the right upper corner of the screen
- Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
- Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
- In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"
Internet Explorer:
- Click the Gear button on the right upper corner of the IE window
- Select "Internet options"
- Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
- Select suspicious URLs under and remove them one by one by clicking the "Remove" button
Microsoft Edge:
- Click the menu button (three dots) on the right upper corner of the Edge window and select "Settings"
- Click on "Site permissions" in the toolbar on the left hand side of the screen and select "Notifications"
- Click three dots on the right hand side of each suspicious URL under "Allow" section and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Safari (Mac):
- Click "Safari" button on the left upper corner of the screen and select "Preferences..."
- Select the "Websites" tab and then select "Notifications" section on the left pane
- Check for suspicious URLs and apply the "Deny" option for each
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:
- What is load28[.]biz?
- STEP 1. Uninstall adware applications using Control Panel.
- STEP 2. Remove rogue plug-ins from Google Chrome.
- STEP 3. Remove adware-type extensions from Mozilla Firefox.
- STEP 4. Remove malicious extensions from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
- STEP 6. Remove adware from Internet Explorer.
Adware removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any potentially unwanted applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application that causes load28[.]biz redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove adware from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
Optional method:
If you continue to have problems with removal of the load28.biz pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Optional method:
Computer users who have problems with load28.biz pop-up removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the load28.biz pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
Optional method:
If you continue to have problems with removal of the load28.biz pop-up, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
Removal assistance:
If you are experiencing problems while trying to remove load28.biz pop-up from your computer, please ask for assistance in our malware support forum.
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