"Facebook Lottery" email scam removal guide
What is the "Facebook Lottery" scam email?
"Facebook Lottery" is the name of an email spam campaign - a large-scale operation during which deceptive email letters are sent by the thousand. This campaign is in no way associated with Facebook, Inc.; all of the information provided by these emails is false. The scam letters claim that recipients have been selected as one of the three winners of a fake lottery. This spam mail operates as a phishing scam. In other words, the goal is to extract sensitive/personal information and use it for nefarious purposes.
The "Facebook Lottery" scam emails (subject/title "CONGRATULATIONS!!!"; may vary) claim that recipients have been randomly chosen as one of the three winners of the 2020/2021 "Facebook" lottery. The fake prize is stated to be five million US dollars. Recipients are assigned a pin code, which they are instructed to keep confidential. To receive the winnings, the following information must be sent to the listed email addresses - full name, age, sex, telephone number, occupation, contact address, country, and "lucky number" (the pin code). None of the claims made by these scam letters are true; hence, they must not be trusted.
The information obtained via phishing schemes can be used in a variety of ways. For example, it can be sold to third-parties (potentially, cyber criminals). Alternatively, the data can be used to further other, more personalized scams. Additionally, the bogus prize giveaway/ raffle scam model often requests victims to make monetary transactions. They may be asked to pay transaction, subscription, registration, shipping, storage, or different hoax fees. In summary, by trusting the "Facebook Lottery" emails, recipients can experience severe privacy issues, financial losses, and even identity theft.
|Name||Facebook Lottery Email Scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Scam emails claim recipients have won a huge sum of money.|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
"Banca Sella email scam", "PASSWORD EXPIRATION NOTICE", "MOBI GRAND TELECOM Lottery", "Banca Popolare di Bari", "Facebook email scam" - are some examples of phishing spam campaigns. The emails distributed through these operations are usually presented as "urgent", "important", "priority", and similar; they may even be disguised as mail from real institutions, organizations, companies, service providers, and other entities. Spam campaigns aim to generate revenue at recipients' expense. Scam letters are used not only for phishing but also to facilitate different scams and proliferate malware (e.g., trojans, ransomware, etc.). Due to how widespread spam mail is, it is strongly recommended to exercise caution with incoming emails.
How do spam campaigns infect computers?
How to avoid installation of malware?
Suspect and/or irrelevant emails must not be opened, especially any attachments or links present in them. It is advised to use Microsoft Office versions released after 2010. Malware is not spread exclusively via spam campaigns; it is also commonly distributed through untrustworthy download channels (e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, etc.), illegal activation ("cracking") tools, and fake updates. Therefore, it is recommended to always download from official and verified sources. Additionally, all programs must be activated and updated with tools/functions provided by legitimate developers. It is paramount to have a reputable anti-virus/anti-spyware suite installed and kept up-to-date. This software has to be used to run regular system scans and remove detected threats and issues. If you've already opened malicious attachments, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Facebook Lottery Team
REF: online splash promo.
We (Facebook Lottery Team) proudly announce! that your E-MAIL ACCOUNT
has been luckily selected among the Three lucky winners who has won
the sum of ($5,000,000.00USD) in the Beginning of the year 2020/2021,
Facebook lottery automatic random selection. Your winning pin is QWC22/2022/5849.
Note you are to keep your pin confidential for security
Kindly forward below details to:
Contact Person: Mr. David Wehner,
(**) Your Full names:
(**) Your Telephone Number
(**) Your Contact address:
(**) Your Occupation:
(**) Your Country:
(**) Your Age & Sex:
(**) And your lucky number above:
Appearance of the "Facebook Lottery" scam email (GIF):
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "Facebook Lottery"?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.