Avoid getting scammed by "MOBI GRAND TELECOM Lottery" emails

Also Known As: possible malware infections
Distribution: Low
Damage level: Medium

"MOBI GRAND TELECOM Lottery" email scam removal guide

What is the "MOBI GRAND TELECOM Lottery" scam email?

"MOBI GRAND TELECOM Lottery" refers to a spam campaign - a large-scale operation during which thousands of deceptive emails are sent. These scam emails claim that recipients have won the "MOBI GRAND TELECOM" bogus lottery. This spam campaign operates as a phishing scam. In other words, it attempts to extract sensitive and personal information from the email recipients. Aside from being a serious privacy concern, the scheme may use additional tactics to abuse its victims' trust. Therefore, by trusting the "MOBI GRAND TELECOM Lottery" scam - recipients can experience a host of severe issues.

MOBI GRAND TELECOM Lottery email spam campaign

The "MOBI GRAND TELECOM Lottery" scam emails (subject/title "Money unclaimed"; may vary) claims that recipients have won the international "MOBI GRAND TELECOM 2021" lottery. The purpose of this fake lotto is to supposedly function as poverty alleviation and COVID-19 relief effort, participants to which are selected randomly. The letters inform recipients that they won nine million and five hundred thousand (in an unspecified currency) within the lottery's second category. Then the emails provide more information about the fraudulent lottery, such as the largest past jackpots and partnering games (i.e., scam mentions the names of legitimate lotteries, which are in no way associated with these letters). Recipients are told that they can claim the nonexistent winnings by establishing contact with the lottery representative/ claims agent. Furthermore, the emails request recipients to provide the following information: name and surname, full address, telephone number, email address, and hoax lottery winning ticket number.

As mentioned in the introduction, phishing schemes aim to obtain their victims' private information. The data can be used to further other scams and/or sold to third-parties (potentially, cyber criminals). Additionally, schemes like "MOBI GRAND TELECOM Lottery" often request victims to make certain monetary transactions. For example, users may be asked to pay a fee to have their winnings transferred to them. Needless to say, despite providing the requested information and/or making any payments - victims do not receive the promised prize. In summary, trusting the "MOBI GRAND TELECOM Lottery" scam can lead to serious privacy issues, significant financial losses, and even identity theft.

Threat Summary:
Name MOBI GRAND TELECOM Lottery Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Emails claim recipients have won a large sum of money.
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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"Clustered E-mails Pending", "Webmail Email Scam", "INTERNATIONAL MONETARY FUND (IMF)", "I Have To Share Bad News With You", and "Facebook Email Scam" are some examples of spam campaigns. The letters distributed through these operations are usually presented as "official", "urgent", "important", and similar; they may even be disguised as mail from genuine institutions, organizations, service providers, companies, and other entities. The deceptive emails are used for phishing, various other scams, and malware (e.g., trojan, ransomware, etc.) proliferation. Due to how widespread spam mail is, it is strongly recommended to exercise caution with incoming emails.

How do spam campaigns infect computers?

Systems are infected via virulent files sent through spam campaigns. The files can be attached to the scam emails, and/or the letters can contain download links of such files. They can be in a variety of formats, e.g., archives (RAR, ZIP, etc.), executables (.exe, .run, etc.), Microsoft Office and PDF documents, JavaScript, and so on. When the infectious files are executed, run, or otherwise opened - malware download/installation is triggered. For example, Microsoft Office documents cause infections by executing malicious macro commands. This process begins the moment a document is opened - in Microsoft Office versions released prior to 2010. Newer versions have "Protected View" mode that prevents automatic execution of macros. Instead, users are asked to enable editing/content (i.e., macro commands) and warned of the threats.

How to avoid installation of malware?

Dubious and/or irrelevant emails must not be opened, especially any attachments or links found in them. It is recommended to use Microsoft Office versions released after 2010. Aside from spam campaigns, malware is also spread via untrustworthy download sources (e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, etc.), illegal activation tools ("cracks"), and fake updaters. Therefore, it is advised to only use official and verified download channels. Additionally, all programs must be activated and updated with tools/functions provided by legitimate developers. To protect device and user safety, it is paramount to have a dependable anti-virus/anti-spyware installed. Furthermore, this software must be kept up-to-date, used to run regular system scans and remove detected threats. If you've already opened malicious attachments, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.

Text presented in the "MOBI GRAND TELECOM Lottery" scam email letter:

Subject: Money unclaimed







Enfield Business Centre 101 North Road
Batch: 21/211/0333
Ref: BTL/311OXI/02


We happily announce to you the draw of the MOBI GRAND TELECOM 2021 lottery  online programs held recently to alleviate poverty and for covid  relief,  Your e-mail address attached, to ticket number: 694 75600541 721 with Serial number: 886/21 drew the lucky numbers:01-6-2-13-35-17, which subsequently won you the lottery in the 2nd category. You are therefore, been approved to claim a total sum of 9500,000,00. in cash credited to file RPC/9080115322/44.


This year's Lottery Program Jackpot is the largest ever for MOBI GRAND  Lottery, The estimated 125 million jackpot would be the sixth-biggest in MOBI GRAND TELECOM history .The biggest was the 363 million jackpot that went to two winners in a May 2020 drawing of The Big Game, Mega Millions' predecessor. Please note that your lucky winning number falls within our World wide  booklet  and our representative  as  indicated in the electronic play coupon.  In view of this, your 9500,000.00  would  be released to you after proper protocols by our claim agent  has been followed by you. Our agent will immediately commence the process to facilitate the release of your funds to you as soon as you   make contact .


All participants were selected randomly from World Wide Website through computer draw system and extracted from over 100,000 companies. To file for your claim, please contact  Mr Devon Lee. On:. Tel; +27614651364/ Fax; +27-(0) 86-5799-791 / Email:infodept1999@yandex.com.


Mr Edward Thompson ( British Gaming Commission)




For an online transfer,  send the following:


1. Your full names.


2. Your ticket number:


3. Your residential , official address and country:


4. Telephone number and email address..


For cheque/bank atm card dispatch, send the following:
1.Your full names.     


2.Your ticket number.  


3. Address and Telephone no:


congratulations once more from all members and staffs of this program. Thank you for being part of our promotional lottery program.
Mr S.Russells
Mobi Grand  Zonal Coordinator .

Appearance of the "MOBI GRAND TELECOM Lottery" scam email (GIF):

MOBI GRAND TELECOM Lottery email scam appearance (GIF)

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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