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Do not provide any information on USPS Rewards scam pages

Also Known As: USPS Rewards delivery confirmation scam
Damage level: Medium

What is USPS Rewards scam?

USPS Rewards scam is a scam created with the purpose to trick users into believing that they have a chance to get a reward in return for participation in a survey and entering personal information on a number of websites. It is known that one of the channels that scammers use to promote this scam is email.

They send emails pretending to be from USPS with a website link that opens a scam page, which leads to other different scams (pages asking to provide personal information).

Although, it is possible that the same website promoted through email may be promoted via deceptive advertisements, other shady pages, potentially unwanted applications (PUAs) as well.

USPS Rewards scam scam

As scammers claim in their email, recipients have to confirm/activate some delivery by clicking the "Click here to continue the Delivery". Their email does not contain any more detailed information, just a fake customer number.

The button (hyperlink) in that email opens a fake USPS website claiming that visitors can get a $90 (or bigger) promo reward in exchange for taking a survey. Once a survey is completed, this deceptive website offers to choose one of the offered rewards.

Each offer has the "CLAIM REWARD" button, all of them open deceptive websites that ask visitors to provide details such as first and last name, address, ZIP code, city, state, phone number, and email address so they could receive their reward.

It is common that after providing basic information, visitors are asked to provide more personal information such as credit card details, bank account numbers, or to pay a "processing", "transaction," or another fee.

In other words, scammers behind scams emails/websites like these attempt to extract personal information or money from unsuspecting users. Nobody ever receives any prizes, rewards from these websites.

Best case scenario - users who fall for these scams end up in databases used to send spam via email, text messages. In one way or another, scam emails and websites like this one have to be ignored. If a browser opens such pages automatically and does it regularly, then it is likely that it has some PUA installed on it.

PUAs can be designed to generate advertisements and collect various data. It is common that PUAs display coupons, banners, surveys, pop-up ads, other ads used to promote shady websites or distribute unwanted apps by causing unwanted downloads or even installations.

Although, those ads cause unwanted downloads or installations only if they are designed to run certain scripts and users click on them. Some examples of details that PUAs collect are IP addresses, entered search queries, addresses of visited websites, geolocations.

In some cases, PUAs target sensitive data such as passwords, credit card details, and other sensitive data. Therefore, it is strongly advised not to have any apps of this type installed on a browser or computer.

Threat Summary:
Name USPS Rewards delivery confirmation scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Visitors can receive exclusive reward offers in exchange for taking a survey
Disguise USPS Rewards program
Related Domain includingfuture[.]com
Symptoms Suspicious bank account activities, spam attacks
Distribution methods Scam emails, Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

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There are many scam websites encouraging visitors to participate in fake lotteries, take surveys, etc. A couple of examples of similar pages are "Chance To Win The Brand New Playstation 5", "Google Membership Rewards", and "You've Made The 9.68-Billionth Search".

As mentioned in the second paragraph, there are no real prizes, winners, etc. These scams are designed to trick unsuspecting visitors into believing that they will receive some prize, reward in exchange for some information.

It is common that such scams are designed to look like they are coming from legitimate companies, organizations or other entities. Although, none of the legitimate companies have anything to do with these scams.

How did potentially unwanted applications install on my computer?

It is common for potentially unwanted applications to be distributed by including them in downloaders or installers of other programs. In other words, by bundling PUAs with other programs.

When users download and install programs that are bundled with PUAs without changing "Custom," "Advanced", or other settings (or unticking certain checkboxes), they agree to download or install those PUAs apps as well.

In some cases, unwanted downloads, installations are caused through deceptive advertisements - by clicking on ads designed to execute certain scripts. Either way, most users download, install PUAs unintentionally.

How to avoid installation of potentially unwanted applications?

Third-party downloaders, installers, Peer-to-Peer networks (e.g., torrent clients, eMule), unofficial websites, and other similar channels should not be used neither to download or install any software, files. Quite often, they those channels are used to distribute unwanted, sometimes even malicious programs.

For this reason, it is recommended to download software (and files) only from their official download websites and via direct links. Furthermore, downloaders and installers that have "Custom", "Advanced" and other similar settings often contain offers to download or install unwanted apps.

It is recommended to make sure to decline those offers before finishing downloads, installations. Advertisements appearing on untrustworthy pages should not be clicked as well.

It is common for them to be used to promote other untrustworthy, potentially malicious pages or even designed to cause unwanted downloads, installations. Suspicious, unwanted, or unknown extensions, plug-ins, and add-ons installed on a browser should be removed.

Programs of this kind installed on the operating system should be uninstalled as well. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Screenshot of the email used to trick recipients into visiting the fake USPS page:

usps rewards scam email used to promote this scam website

Text in this email:

Subject: Your confirmation number is #521581

Hello ********,

You are Customer #521581 of USPS Rewards and we have been waiting for your confirmation since . This delivery is for ********

To activate the delivery, please confirm here !

Best regards,

USPS Rewards

Click here to continue the Delivery

This message was delivered to : ********

*Participation required.

* CONFIRM YOUR MEMBERSHIP *
Click Here

The appearance of USPS Rewards scam website (GIF):

usps rewards scam main website appearance

Text in this page:

Over $4,000,000 in Offers given out so far!

Congratulations!
Complete this short 30-second survey about your shipping experience to select one of our exclusive reward offers (minimum value $90).

This offer is available for today only: April 15, 2021.
Take Survey Now

Screenshots of websites that the fake USPS website promotes to trick visitors into entering their information:

usps rewards scam promoted scam page 1 usps rewards scam promoted scam page 2 usps rewards scam promoted scam page 3 usps rewards scam promoted scam page 4 usps rewards scam promoted scam page 5

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Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the usps rewards delivery confirmation scam, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with usps rewards delivery confirmation scam removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the usps rewards delivery confirmation scam, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the usps rewards delivery confirmation scam, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove usps rewards delivery confirmation scam from your computer, please ask for assistance in our malware support forum.

Post a comment:
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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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USPS Rewards delivery confirmation scam QR code
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