USPS Rewards scam removal instructions
What is USPS Rewards scam?
USPS Rewards scam is a scam created with the purpose to trick users into believing that they have a chance to get a reward in return for participation in a survey and entering personal information on a number of websites. It is known that one of the channels that scammers use to promote this scam is email. They send emails pretending to be from USPS with a website link that opens a scam page, which leads to other different scams (pages asking to provide personal information). Although, it is possible that the same website promoted through email may be promoted via deceptive advertisements, other shady pages, potentially unwanted applications (PUAs) as well.
As scammers claim in their email, recipients have to confirm/activate some delivery by clicking the "Click here to continue the Delivery". Their email does not contain any more detailed information, just a fake customer number. The button (hyperlink) in that email opens a fake USPS website claiming that visitors can get a $90 (or bigger) promo reward in exchange for taking a survey. Once a survey is completed, this deceptive website offers to choose one of the offered rewards. Each offer has the "CLAIM REWARD" button, all of them open deceptive websites that ask visitors to provide details such as first and last name, address, ZIP code, city, state, phone number, and email address so they could receive their reward. It is common that after providing basic information, visitors are asked to provide more personal information such as credit card details, bank account numbers, or to pay a "processing", "transaction," or another fee. In other words, scammers behind scams emails/websites like these attempt to extract personal information or money from unsuspecting users. Nobody ever receives any prizes, rewards from these websites. Best case scenario - users who fall for these scams end up in databases used to send spam via email, text messages. In one way or another, scam emails and websites like this one have to be ignored. If a browser opens such pages automatically and does it regularly, then it is likely that it has some PUA installed on it.
PUAs can be designed to generate advertisements and collect various data. It is common that PUAs display coupons, banners, surveys, pop-up ads, other ads used to promote shady websites or distribute unwanted apps by causing unwanted downloads or even installations. Although, those ads cause unwanted downloads or installations only if they are designed to run certain scripts and users click on them. Some examples of details that PUAs collect are IP addresses, entered search queries, addresses of visited websites, geolocations. In some cases, PUAs target sensitive data such as passwords, credit card details, and other sensitive data. Therefore, it is strongly advised not to have any apps of this type installed on a browser or computer.
|Name||USPS Rewards delivery confirmation scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Visitors can receive exclusive reward offers in exchange for taking a survey|
|Disguise||USPS Rewards program|
|Symptoms||Suspicious bank account activities, spam attacks|
|Distribution methods||Scam emails, Compromised websites, rogue online pop-up ads, potentially unwanted applications.|
|Damage||Loss of sensitive private information, monetary loss, identity theft, possible malware infections.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
There are many scam websites encouraging visitors to participate in fake lotteries, take surveys, etc. A couple of examples of similar pages are "Chance To Win The Brand New Playstation 5", "Google Membership Rewards", and "You've Made The 9.68-Billionth Search". As mentioned in the second paragraph, there are no real prizes, winners, etc. These scams are designed to trick unsuspecting visitors into believing that they will receive some prize, reward in exchange for some information. It is common that such scams are designed to look like they are coming from legitimate companies, organizations or other entities. Although, none of the legitimate companies have anything to do with these scams.
How did potentially unwanted applications install on my computer?
It is common for potentially unwanted applications to be distributed by including them in downloaders or installers of other programs. In other words, by bundling PUAs with other programs. When users download and install programs that are bundled with PUAs without changing "Custom," "Advanced", or other settings (or unticking certain checkboxes), they agree to download or install those PUAs apps as well. In some cases, unwanted downloads, installations are caused through deceptive advertisements - by clicking on ads designed to execute certain scripts. Either way, most users download, install PUAs unintentionally.
How to avoid installation of potentially unwanted applications?
Third-party downloaders, installers, Peer-to-Peer networks (e.g., torrent clients, eMule), unofficial websites, and other similar channels should not be used neither to download or install any software, files. Quite often, they those channels are used to distribute unwanted, sometimes even malicious programs. For this reason, it is recommended to download software (and files) only from their official download websites and via direct links. Furthermore, downloaders and installers that have "Custom", "Advanced" and other similar settings often contain offers to download or install unwanted apps. It is recommended to make sure to decline those offers before finishing downloads, installations. Advertisements appearing on untrustworthy pages should not be clicked as well. It is common for them to be used to promote other untrustworthy, potentially malicious pages or even designed to cause unwanted downloads, installations. Suspicious, unwanted, or unknown extensions, plug-ins, and add-ons installed on a browser should be removed. Programs of this kind installed on the operating system should be uninstalled as well. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.
Screenshot of the email used to trick recipients into visiting the fake USPS page:
Text in this email:
Subject: Your confirmation number is #521581
You are Customer #521581 of USPS Rewards and we have been waiting for your confirmation since . This delivery is for ********
To activate the delivery, please confirm here !
Click here to continue the Delivery
This message was delivered to : ********
* CONFIRM YOUR MEMBERSHIP *
The appearance of USPS Rewards scam website (GIF):
Text in this page:
Over $4,000,000 in Offers given out so far!
Complete this short 30-second survey about your shipping experience to select one of our exclusive reward offers (minimum value $90).
This offer is available for today only: April 15, 2021.
Take Survey Now
Screenshots of websites that the fake USPS website promotes to trick visitors into entering their information:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "USPS Rewards scam"?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove rogue extensions from Google Chrome.
- STEP 3. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 4. Remove rogue extensions from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
- STEP 6. Remove adware from Internet Explorer.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the usps rewards delivery confirmation scam, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with usps rewards delivery confirmation scam removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the usps rewards delivery confirmation scam, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the usps rewards delivery confirmation scam, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove usps rewards delivery confirmation scam from your computer, please ask for assistance in our malware support forum.
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