DirectX 12 Download Scam

What is DirectX 12 download scam?

Microsoft DirectX is a collection of application programming interfaces in Windows that allow software (especially games) to work with the audio and video hardware installed on a computer. The latest DirectX version is DirectX 12, and it is available for download on the official Microsoft page (microsoft.com).

It is known that there is a fake DirectX download website used to trick users into downloading and launching a malicious installer designed to install CryptBot. It is important to mention that this could be not the only fake DirectX download page used to distribute the aforementioned or some other malware.

CryptBot malware

This deceptive website offers to download not only DirectX 12 but also older versions such as DirectX 11, DirectX 10, DirectX 9 (and other versions). As mentioned in the introduction, this fake DirectX download website distributes a malicious program called CryptBot.

It is a trojan capable of stealing credentials (usernames, email addresses, passwords used to log into accounts), cookies from web browsers and cryptocurrency wallets, collecting text files, and taking desktop screenshots.

Therefore, cybercriminals can use CryptBot to steal email, social media, banking, gaming, and other accounts, and use them to make fraudulent purchases, transactions, spread CryptBot further or distribute other malware, send spam, steal identities, extract money or personal from other users, or for other purposes.

Also, they can steal cryptocurrency wallets and use them to transfer cryptocurrency to specified wallets, collect text files and make screenshots and try to monetize them by using them to blackmail victims or do it in other ways.

In conclusion, a fake DirectX installer downloaded from this (or another) deceptive website can lead to monetary loss and identity theft. Also, it is likely that victims would not be able to access a variety of personal accounts and encounter other problems related to online privacy, browsing safety.

Threat Summary:
Name	Fake DirectX 12 installer
Threat Type	Trojan, password-stealing virus, banking malware
Detection Names (CryptBot)	Avast (FileRepMalware), BitDefender (FileRepMalware), Emsisoft (Trojan.Dropper (A)), ESET-NOD32 (A Variant Of Win32/Packed.7Zip.T), McAfee (Artemis!51DA3EB43302), Full List (VirusTotal)
Related Domain	directx12download[.]com
Detection Names (directx12download[.]com)	Certego (Malicious), ESET (Malware), Quttera (Malicious), Full List (VirusTotal)
Malicious Process Name(s)	7z Setup SFX (its name may vary)
Symptoms	Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.
Distribution methods	Fake DirectX 12 download website/fake DirectX 12 installer
Damage	Stolen passwords and banking information, identity theft, stolen personal accounts, monetary loss
Malware Removal (Windows)	To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. Download Combo Cleaner To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

It is popular among cybercriminals to distribute malware via fake installers. As a rule, these installers are disguised as installers for legitimate software or its components.

The main difference between a real (legitimate) and fake installer is a website where it is available for download. Fake installers are promoted through unofficial, deceptive websites and never on the official pages.

It is important to mention that users often end up on shady websites (like the download page for a fake DirectX 12 installer) unintentionally - they get opened through deceptive ads, other untrustworthy websites or by installed potentially unwanted applications (PUAs).

How did CryptBot infiltrate my computer?

As mentioned in the first paragraph, a fake DirectX download website is likely to be not the only website used to trick users into installing CryptBot or another malicious software on their computers. It is known that not so long ago, CryptBot was (and possibly still is) distributed using a fake installer for a VPN client called Inter VPN.

It is common that cybercriminals use Peer-to-Peer networks (torrent clients, eMule), third-party downloaders, freeware download pages, free file hosting sites, and other channels of this kind to distribute malware too. They use those channels to trick users into downloading and opening malicious files by disguised as legitimate, regular.

A couple of examples of other popular ways to proliferate malware are to use malspam campaigns and software 'cracking' tools. Cybercriminals who proliferate malware via malspam send emails containing malicious attachments or links designed to download malicious files.

Their main goal is to trick recipients into opening Microsoft Office, PDF documents, archive files such as ZIP, RAR, executable files (.exe files), JavaScript, or other malicious files. After opening those files, users infect their computers with malware.

Software 'cracking' tools are illegal programs designed to activate licensed software. However, it is common that they are designed by cybercriminals and used to proliferate malicious software. Therefore, their users often become victims of malware attacks.

How to avoid installation of malware?

Software and files should be downloaded from legitimate, official websites and via direct links. Unofficial websites, third-party downloaders, Peer-to-Peer networks, and other similar channels are not reliable sources for downloading files or programs. Email attachments and website links in irrelevant emails received from suspicious addresses should not be opened.

It is common that recipients who open files downloaded via such emails install malware on their computers. Already installed programs must be updated and activated properly: they should be updated and activated using tools or functions that their official developers provide.

Most often, various third-party, unofficial tools are malicious/bundled with malware. Another issue with 'cracking' tools (unofficial activation tools) is that it is not legal to bypass the activation of any licensed software using them.

The operating system should be scanned for malicious programs and other threats regularly. It is advisable that scans would be performed using a reputable antivirus or anti-spyware software.

If you believe that your computer is already infected, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

CryptBot running in Task Manager as 7z Setup SFX (its name may vary):

directx 12 download scam 7z setup sfx malicious process running in task manager

CryptBot detected as a threat in VirusTotal:

directx 12 download scam virustotal detections list

How to remove malware manually?

Most trojan infections can be removed by running a full system scan with Combo Cleaner. The full manual procedure below is for cases where automatic removal failed, where you want to verify a scan caught everything, or where the threat has multiple persistence points.

Tools you'll need

Combo Cleaner Antivirus 7-days free trial

Recommended primary scanner. VB100 certified. The 7-day free trial is available.

Microsoft Defender Offline Free · built-in

Built into Windows. Boots to a clean environment to catch rootkits.

Process Explorer Free

From Microsoft Sysinternals. Better than Task Manager - shows full paths and signatures.

Autoruns Free

From Microsoft Sysinternals. Lists every place malware can persist on your system.

Microsoft Safety Scanner (MSERT) Free

Official Microsoft on-demand scanner. Always-current signatures - expires every 10 days.

Phase 1~ 5 min

Contain - limit the damage

Disconnect from the network

30 secNo tool needed

Unplug your Ethernet cable and turn off Wi-Fi. If you're on a laptop, the airplane-mode key works fastest.

Why this matters

Many trojans exfiltrate data - saved browser passwords, banking sessions, screenshots - and accept remote commands. Cutting the network stops both immediately. Keep it disconnected until Phase 4.

Boot into Safe Mode with Networking

3 min

Safe Mode loads a minimal set of drivers and stops most malware from auto-running. "With Networking" lets you download tools - re-enable Wi-Fi only after you've booted in.

Windows 11

Open Settings → System → Recovery. Click Restart now next to Advanced startup.

Your computer will restart into the "Choose an option" menu. Click Troubleshoot → Advanced options → Startup Settings → Restart. After the second reboot, press 5 or F5.

Run Windows 11 in Safe Mode with Networking

Windows 10

Click the Windows logo, hold Shift, click the Power icon and choose Restart. In the Choose an option screen, click Troubleshoot → Advanced options → Startup Settings → Restart. Press F5.

Windows 8

Go to the Start Screen, type Advanced, select Settings → Advanced startup options → Restart now → Troubleshoot → Advanced options → Startup settings → Restart → F5.

Note: Windows 8 reached end-of-life in January 2023 - running on it puts you at much higher risk of reinfection.

Windows 7

Click Start → Shut Down → Restart → OK. As the system boots, press F8 repeatedly until the Windows Advanced Options menu appears, then choose Safe Mode with Networking.

Note: Windows 7 reached end-of-life in January 2020 - running on it puts you at much higher risk of reinfection.

Phase 2~ 15 min

Identify - find what's hiding

Inspect running processes with Process Explorer

Tool: Process Explorer5 min

Download Process Explorer from Microsoft Sysinternals. Run it as Administrator. Click Options → Verify Image Signatures and View → Lower Pane View → DLLs.

Sort by "Verified Signer." Anything unsigned running from %AppData%, %LocalAppData%, %Temp%, or %ProgramData% is suspicious. Right-click → Properties to see the full image path. Right-click → "Search Online" to look up unfamiliar process names.

Why not just Task Manager

Task Manager hides full file paths, doesn't show digital signatures, and groups processes in ways that make malware easy to miss. Process Explorer is the same tool Microsoft engineers use.

Process Explorer showing a suspicious unsigned process running from %AppData%

Map every persistence point with Autoruns

Tool: Autoruns 14.x10 min

Download Autoruns. Right-click Autoruns.exe and choose Run as administrator - without elevation, Autoruns can't inspect protected registry hives.

In the menu, open Options → Hide Microsoft Entries and Options → Hide Empty Locations, then click Refresh.

Modern trojans don't just live in startup. Walk through these tabs and look for unsigned or unfamiliar entries:

Logon - classic Run/RunOnce keys
Scheduled Tasks - frequent hiding spot, especially tasks with PowerShell, MSHTA, or rundll32 actions
Services - unsigned services in non-Microsoft folders
WMI - Event Subscriptions are a stealthy persistence mechanism (MITRE T1546.003)
Image Hijacks - Image File Execution Options "Debugger" abuse
AppInit - DLLs loaded into every GUI process
Browser plug-ins - unsigned add-ons across all installed browsers

Pro tip

Right-click any suspicious entry → "Jump to Image" to see the actual file. Right-click → "Search Online" opens VirusTotal for the file hash. Don't delete yet - just write down the file paths and entry names. We'll remove them after the scans.

Autoruns 14.x with Hide Microsoft Entries enabled showing the Logon and Scheduled Tasks tabs

Check the hosts file and DNS settings

3 minBuilt into Windows

Trojans often redirect bank, antivirus, and update domains to attacker-controlled servers by editing the hosts file or DNS settings.

Hosts file: Open Notepad as Administrator and open C:\Windows\System32\drivers\etc\hosts. Legitimate entries are commented with #. Any uncommented IP-to-domain mapping is suspicious - especially redirects for microsoft.com, windowsupdate, or your bank.

DNS settings: Open Command Prompt as Administrator and run ipconfig /all. Confirm your DNS servers point to your ISP, your router, or a known public resolver (Cloudflare 1.1.1.1, Google 8.8.8.8). Then open Settings → Network & internet → [your adapter] → DNS server assignment and verify both DNS and DNS over HTTPS (DoH) settings haven't been hijacked.

Why this matters

A clean PC with hijacked DNS is still a compromised PC. You'll think you're at chase.com and you'll be at the attacker's clone.

Phase 3~ 60-90 min

Remove - three scans, one cleanup

No single antivirus catches everything. The order below is intentional: offline scan first (catches rootkits before Windows fully loads), then on-demand scanners on the running system, then manual cleanup of anything they missed.

Run Microsoft Defender Offline

Tool: Built into Windows15 min

Reboot to normal Windows. Open Windows Security → Virus & threat protection → Scan options. Select Microsoft Defender Antivirus (offline scan) and click Scan now. Your computer will restart into a stripped-down environment and scan before the full operating system loads.

Why this comes first

Rootkits and bootkits hide from any scanner running on the same Windows session that's already infected. A pre-boot offline scan sees the disk before the malware can hide itself.

Recommended antivirus

Combo Cleaner

VB100 certified. Includes anti-trojan, registry/persistence scanning, anti-spyware in one pass. The 7-day free trial is available.

Download Combo Cleaner

Run Combo Cleaner full system scan

Tool: Combo Cleaner20-40 min

Install Combo Cleaner and run a full system scan (not the quick scan). Let it complete fully, review the detected threats, and apply the recommended actions. Combo Cleaner will quarantine known trojans and registry persistence.

Combo Cleaner full scan results showing detected threats

Run Microsoft Safety Scanner as a second-opinion scan

Tool: Microsoft Safety Scanner15 min

Download Microsoft Safety Scanner (MSERT.exe), Microsoft's free on-demand tool. The binary expires every 10 days, which means every download has the latest signatures. Run a full scan after Combo Cleaner to catch anything one engine alone might miss.

Why a second scan

Different scanning engines catch different threats. Running an additional Microsoft scan after Combo Cleaner is the single most underused verification step in malware removal.

Manually remove anything still listed in Autoruns

Tool: Autoruns10 min

Reopen Autoruns. Anything you flagged in Step 4 that's still present hasn't been caught by the automated scans. For each remaining suspicious entry: right-click → Delete in Autoruns (this removes the persistence registration), then navigate to the file path and delete the actual file. Empty the Recycle Bin.

Important

Some malware files reappear after deletion because something else on the system recreates them. If you delete a file and it returns within minutes, you have a remaining persistence point that Autoruns didn't show - usually a service or scheduled task running under SYSTEM. Re-run the scans from Steps 6-8 or proceed to a clean install (see end of guide).

Phase 4~ 15 min

Recover - restore browsers and security

Reset browsers and clear notification permissions

5 min

Trojans and adware frequently hijack browsers - change the default search engine, install rogue extensions, or grant themselves notification permissions to keep displaying scam pop-ups even after the malware is gone.

Chrome: visit chrome://settings/reset and click "Restore settings to their original defaults." Then visit chrome://settings/content/notifications and remove any unfamiliar sites.
Edge: visit edge://settings/reset. Then check edge://settings/content/notifications.
Firefox: open about:support and click Refresh Firefox (Firefox uses "Refresh," not "Reset"). Then check Settings → Privacy & Security → Permissions → Notifications.

Review installed extensions in each browser and remove anything you don't recognize, especially extensions you didn't install yourself.

Re-enable Defender, Tamper Protection, and update everything

10 min

Many trojans disable security software. Open Windows Security → Virus & threat protection → Manage settings and confirm Real-time protection, Cloud-delivered protection, and Tamper Protection are all turned on. Tamper Protection prevents malware from disabling Defender silently.

Then run Windows Update (Settings → Windows Update → Check for updates) and update your browsers and applications. The infection vector that let the trojan in originally usually involves outdated software.

Phase 5~ 15 min + 7 days

Verify & secure

Change passwords from a clean device

20 min⚠ Critical

If the trojan was an info-stealer (Lumma, RedLine, Vidar, and similar are extremely common), assume every password saved in your browser is compromised. Change them from a different, known-clean device - your phone is fine if it's not infected.

Recommended order:

Primary email first - it's the recovery hub for everything else
Banking and financial accounts
Password manager master password (if you use one)
Social media, shopping, and remaining accounts

Where available, enable phishing-resistant multi-factor authentication (passkeys / FIDO2 hardware keys / authenticator apps) - SMS-based MFA is bypassable by sophisticated attackers.

Verify the clean and monitor for 7 days

5 min + 1 week monitoring

Reconnect to the network and run one final full scan with Combo Cleaner. Open Task Manager (Ctrl + Shift + Esc) and switch to the Startup apps tab - confirm nothing suspicious has reappeared.

Over the next 7 days, watch for symptom recurrence: unexpected high CPU usage, unknown processes returning, browser redirects, or pop-ups. If anything returns, you missed a persistence point and the procedure needs to be repeated - or you may have a deeper compromise that requires a clean install.

Verifying malware removal in the Windows 11 Task Manager Startup apps tab

When to clean install Windows instead

Manual removal isn't always the right answer. Reinstalling Windows from scratch is the only way to be 100% certain when:

The malware reappears after every removal attempt
A bootkit or UEFI rootkit was detected (this class of threat sits below the operating system and survives a normal Windows reinstall)
A confirmed credential-theft trojan ran with administrator privileges (Lumma, RedLine, Vidar) - the system likely has multiple unknown payloads
The PC is used for online banking, business email, or anything where partial doubt isn't acceptable

A clean install is a 30-60 minute process: Windows 11 reinstall via Settings → System → Recovery → Reset this PC → Remove everything → Cloud download. Back up documents to external storage first, scan the backup with Combo Cleaner before restoring it, and reinstall applications fresh - never restore them from a backup of the infected system.

Important: Manual removal requires advanced computer skills. If you're not confident identifying system files from malicious files, run an automated scan with Combo Cleaner and Windows Defender and stop there - that path catches the vast majority of consumer trojans without the risk of breaking Windows by deleting the wrong file.