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Do not enter information on a website in Bonifico Effettuato email scam

Also Known As: possible malware infections
Damage level: Medium

What is Bonifico Effettuato?

As a rule, cybercriminals behind phishing emails attempt steal money, identities by getting recipients to reveal personal information (for example, credit card details, bank information, login credentials) on websites that pretend to be official, legitimate. It is important to mention that emails of this type are disguised as letters from reputable companies, organizations.

Typically, they contain some message and a link to a phishing website. This particular email is disguised as a letter from a company named KÜNZA. It is unlikely that KÜNZA is an existing company - there is no information about it anywhere on the Internet.

Bonifico Effettuato email spam campaign

This email is disguised as a letter regarding a completed money transaction. It contains an attachment (a ZIP file) that has an HTML file in it. Scammers claim that the aforementioned HTML file contains payment details.

Their goal is to trick recipients into opening that HTML file and entering their email address and password in the popped-up sign-in window. HTML file (fake payment order) is designed to send the entered information (login credentials) to a server controlled by cybercriminals.

Typically, cybercriminals use obtained login credentials to hijack accounts (e.g., email, social media) and use them to steal identities, make fraudulent purchases, transactions, send spam, trick other people into providing personal information, making money transactions, installing malware on their computers, and so on. It depends on the account that cybercriminals managed to access using the provided login credentials.

It is important to mention that people who use the same login credentials for multiple accounts are likely to lose access to those accounts too. Another important detail about the information that cybercriminals extract from people is that they often make it available for purchase on hacker forums.

Threat Summary:
Name Bonifico Effettuato Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim A bank transfer is completed
Disguise Letter from a company called KÜNZA
Detection Names (Payment Order -k56587.html) Ad-Aware (Trojan.GenericKD.46501834), BitDefender (Trojan.GenericKD.46501834), Emsisoft (JS:Trojan.Cryxos.5957 (B)), MAX (Malware (ai Score=88)), Full List (VirusTotal)
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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In conclusion, the main purpose of this phishing email is to trick unsuspecting recipients into providing login credentials (email addresses and passwords) for their Adobe, email, or other accounts. There are lots of examples of email scams used to extract personal information, some of them are "Undelivered Mails Scam", "BANCO BPM Email Scam", "New App(s) Have Access To Your Microsoft Account Email Scam".

What most of them have in common is that they contain a link to a phishing website that ask to enter sensitive information. It is important to mention that cybercriminals can use email to trick recipients into infecting their computers with malware. A couple of examples of malicious emails are "Contech Email Virus" and "Santander Email Virus".

How do spam campaigns infect computers?

As a rule, cybercriminals behind malspam campaigns send emails containing malicious attachments or website links. Their goal is to trick recipients into downloading and opening a file designed to install malicious software.

In order to make such emails look more trustworthy, cybercriminals use names, logos, addresses of legitimate, existing companies or other entities. Most of the times, their emails contain malicious Microsoft Office documents, PDF documents, executable files (like EXE), archive files (like ZIP, RAR), JavaScript files (or links designed to download them).

In most cases, those files install malware when users open/execute them. Although, malicious documents opened with MS Office 2010 or later do not infect computers unless they are allowed to enable editing/content (macros commands). However, malicious documents opened with older versions do not have the "Protected View" mode and install malware automatically.

How to avoid installation of malware?

Attachments and links in irrelevant emails sent from suspicious, unknown senders should not be opened, clicked. Emails of this type should be examined carefully before opening their contents. It is common that cybercriminals send such emails with the purpose to deliver malware.

Installed programs have to be updated and activated with implemented functions or tools that their official developers provide. It is strongly recommended not to use any third-party, unofficial tools to update or activate programs - it is very common for those tools to be bundled with malware.

Another reason not to use third-party tools ('cracking' tools) to activate software is that it is against the law. Furthermore, programs and files should be downloaded from official, trustworthy websites and via direct links. Files, programs downloaded using third-party downloaders, unofficial pages, and other channels of this kind can be malicious.

The operating system should be scanned for threats regularly. It is recommended to do it using a reputable antivirus or anti-spyware software. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the Bonifico Effettuato email letter:

Subject: Bonifico Effettuato

Ciao,

In allegato trovate il Pagamento Eseguito.

Saluti
Alexandra


Alexandra Tudose
Accounts - RETAIL DPT.
KÜNZA S.p.A.
Via L. Ariosto, 19 - l-20091 Bresso (MI)
T. +39.02.61.32.16.85 - F. +39.02.66.500.572
accountspayable@kunzagr.com
PROUD. FAMILY. COMPANY. Since 1936
www.kunzagr.com

Screenshot of the downloaded HTML file asking to provide login credentials:

bonifico effettuato email scam malicious attachment

Screenshot of the HTML file ("Payment Order -k56587.html") detected as malicious in VirusTotal:

bonifico effettuato email scam Payment Order -k56587.html virustotal detections list

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows.

If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup.

Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button.

In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options".

In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files.

After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer.

Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills.

If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections.

As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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