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Avoid infecting your system via "Statement Report" scam emails

Also Known As: possible malware infections
Type: Trojan
Damage level: Severe

What is "Statement Report email virus"?

"Statement Report email virus" is a malware-spreading spam campaign. The term "spam campaign" defines a mass-scale operation during which thousands of deceptive emails are sent. The "Statement Report" scam emails aim to infect recipients' devices with a trojan.

Statement Report malware-spreading email spam campaign

"Statement Report" email in detail

The "Statement Report" scam emails state that they have a password-protected PDF document, which contains a statement report, attached to them. Instead of containing this information, the link in the attachment downloads virulent files. These files trigger the malware download/installation process.

Trojan malware functionalities

Spam campaigns proliferate a wide variety of malicious software. The trojan malware type can have a broad range of harmful functionalities. Some of these malicious programs download/install additional malware (e.g., ransomware, cryptocurrency miners, etc.).

Trojans often have data-stealing abilities. They can download stored files, obtain user/system information, extract data from browsers and other installed applications, and/or acquire content by using spying capabilities (e.g., recording keystrokes, desktop, audio/video via microphones and cameras, etc.).

Information of interest includes: browsing activity, IP addresses, Internet cookies, various account/platform log-in credentials (i.e., usernames and passwords), personally identifiable details, finance-related data (e.g., banking account details, credit card numbers, etc.). Should compromising/vulnerable material be found on the victims' systems/accounts or recorded - cyber criminals can hold it for ransom under threat of publication.

Hijacked social platforms can be used to ask contacts/friends for loans or to spread malware by sharing malicious files/links - under the guise of the account's genuine owner. Stolen finance-related accounts (e.g., online banking, e-commerce, digital wallets, etc.) can be used to make fraudulent transactions and/or online purchases.

In summary, by trusting the "Statement Report" scam letters, users can experience system infections, serious privacy issues, financial losses, and identity theft. If it is suspected/known that the system is already infected with malware - an anti-virus must be used to eliminate it immediately.

Threat Summary:
Name Statement Report Email Virus
Threat Type Trojan, password-stealing virus, banking malware, spyware.
Hoax Scam emails claim to contain a statement report
Detection Names BitDefender (Heur.BZC.YAX.Nioc.1.08DB4EF7), Kaspersky (HEUR:Trojan.WinLNK.Agent.gen), Lionic (Virus.WinLNK.Nioc.n!c), MAX (Malware (ai Score=80)), Microsoft (Trojan:Script/Woreflint.A!cl), Full List Of Detections (VirusTotal)
Symptoms Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.
Distribution methods Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.
Damage Stolen passwords and banking information, identity theft, the victim's computer added to a botnet.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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Spam campaigns in general

"Zoom Conference Invitation", "Kaseya Email Virus", "Olmetex Email Virus" - are a few examples of malware-spreading spam campaigns. Deceptive emails are usually presented as "urgent", "important", and similar; they may even be disguised as messages from legitimate companies, institutions, service providers, and other entities.

Spam mail is not used to proliferate malicious software exclusively, it is also employed to facilitate phishing and other scams. Due to the relative prevalence of scam mail is, it is strongly advised to exercise caution with incoming emails and messages.

How did "Statement Report email virus" infect my computer?

Systems are infected via malicious files distributed through spam campaigns. These files can be attached to and/or linked inside the emails. Infectious files can be in various formats, e.g., PDF and Microsoft Office documents, archives, executables, JavaScript, and so forth.

When the files are executed, run, or otherwise opened - the infection chain (i.e., malicious software download/installation) is triggered. For example, Microsoft Office documents cause infections by executing malicious macro commands.

This process is initiated the moment a document is opened in Microsoft Office versions released before 2010. Later versions have "Protected View" mode that prevents automatic execution of macros. Instead, users can manually enable macro commands (i.e., editing/content).

How to avoid installation of malware?

To avoid infecting the system via spam mail, it is advised against opening suspicious and irrelevant emails must not be opened - especially any attachments or links present in them. It is recommended to only use Microsoft Office versions released after 2010.

Aside from spam campaigns, malware is also proliferated through untrustworthy download channels (e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders, etc.), illegal software activation ("cracking") tools, and fraudulent updates.

Therefore, it is important to perform downloads only from official and verified sources. Furthermore, all software products must be activated and updated using functions/tools provided by legitimate developers.

It is paramount to have a dependable anti-virus/anti-spyware installed and kept up-to-date. These programs have to be used to run regular system scans and to remove threats. If you've already opened "Statement Report email virus" attachment, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "Statement Report" scam email letter:

Good Morning,

 

Find attached statement report in password protected PDF
and advice the best way forward by reply.

 

Thanks.
James Hasson

Malicious attachment distributed via "Statement Report" spam campaign:

Virulent attachment distributed through Statement Report spam campaign

Link presented in the attachment, which downloads virulent files that lead to the trojan infection:

Statement Report email virus link in the attachment that downloads infectious files

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows.

If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu".

Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options".

In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs.

These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software. To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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