What is microsoft mailbox sync operation has failed again email scam?
Scammers use email to trick recipients into providing them their personal information. Most scammers try to steal passwords, social security numbers, credit card details, or other information. This particular email is used to trick recipients into entering login credentials on a fake Yahoo website.
Overview of the microsoft mailbox sync operation has failed again email scam
Scammers behind this email attempt to trick recipients into believing that Microsoft mailbox synchronization has failed and clicking on of the provided hyperlinks ("Synchronize Your Mailbox", "Open", or "Read Your Messages" to fix the problem. The three links in this email open a fake Yahoo login page.
Scammers use the aforementioned login page to steal Yahoo Mail login credentials (email addresses and passwords). Luckily, users who have 2FA (Two-Factor Authentication) enabled in their Yahoo Mail accounts cannot have their accounts stolen without a verification code that Yahoo sends via SMS while trying to log in.
Users who can access their Yahoo account with their email address and password should add an extra security layer such as 2FA on their account. Otherwise, scammers could easily steal their accounts using fake login websites. Also, it is strongly recommended not to use the same login credentials for multiple accounts.
|Name||Microsoft mailbox sync operation has failed again email scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Microsoft mailbox synchronization has failed|
|Disguise||Letter from email service provider|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
Email scams look like letters from legitimate entities (in this case, an email service provider). The main purpose of these emails is to trick recipients into providing sensitive information. More examples of email scams are "New Documents Assigned", "Have You Heard About Pegasus?", and "New Fax Received". Email can be used to deliver malware as well.
How do spam campaigns infect computers?
Malicious documents opened with Microsoft Office 2010 or newer do not install malicious software unless users enable macros commands (enable editing or content). It does not apply to documents opened with older MS Office versions. Those versions do not have the "Protected View" mode, which prevents automatic malware installation.
How to avoid installation of malware?
Files and attachments in irrelevant emails should not be opened, especially when received from unknown addresses. Programs (and files) should be downloaded from official websites and via direct links and not from or through unofficial pages, third-party downloaders, Peer-to-Peer networks, and so on.
Third-party (fake) installers should not be used too. Already installed software should be updated or activated with functions or tools provided by the official developers. Other tools can be malicious. Moreover, it is not legal to use cracking tools to activate legitimate programs.
The operating system should be scanned for malware or other threats regularly. It should be scanned with reputable anti-spyware or antivirus software. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Appearance of the microsoft mailbox sync operation has failed again email scam (GIF):
Text in this email scam:
Subject: Warning ******** You Have Pending Microsoft Office UNSYNC Messages
Below is your email account status as confirmed by ********
Email Address: ********
Email Status: Unsuccessful !!!
Last successful sync: 2/09/2021 08:35:53 AM UTC.
It looks like your microsoft mailbox sync operation has failed again:
For self maintenace, You are directed as follows:
If you're using the new Mail experience or Classic version in Microsoft Office365 or Outlook Application, Kindly click on the available ******** ePortal options (blue below) and LOGIN to access eportal. Note that you will not need this link again.
Go To :
Synchronize Your Mailbox
Read Your Messages
All pending messages would be automatically deleted after
Note: To stop receiving these notifications, please select sync operation to successfully sync the pending messages on your server .
This message was sent from an unmonitored e-mail address. Please do not reply to this message.
One Microsoft Way
Fake Yahoo login page used to steal login credentials:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is microsoft mailbox sync operation has failed again email scam?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows.
If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup.
Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button.
In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs.
These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software. To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.