What is "New documents assigned Email Scam"?
"New documents assigned Email Scam" refers to a phishing spam campaign. These letters make false claims that users have received several documents. The goal of the deceptive emails is to promote a phishing website. Pages of this type are designed to record the information entered into them.
"New documents assigned Email Scam" in detail
The scam letters (subject "1 New Notification"; may vary) inform recipients that they have received six documents via a cloud storage service. When users attempt to retrieve the fake files, they enter a phishing webpage.
Phishing scams are designed to collect sensitive information. They primarily target personally identifiable data and online account log-in credentials (i.e., usernames/passwords).
This information can be sold to third-parties, used to create personalized scams, or otherwise employed to generate revenue. For example, communication platforms (e.g., emails, social networking, etc.) can be used to ask contacts for loans or to proliferate malware. Finance-related accounts (e.g., online banking, e-commerce, digital wallets, etc.) can be employed to make fraudulent transactions and/or online purchases.
In summary, phishing scams can lead to severe privacy issues, financial losses, and identity theft. If attempts to sign in through phishing sites have already been made, it is crucial to change the log-in credential of all potentially compromised accounts. Additionally, it is recommended to contact the official support of the endangered accounts.
|Name||New documents assigned Email Scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Scam emails claim that users have been sent several documents.|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
Spam campaigns in general
"Payment completed on behalf of my boss", "BANCO BPM email scam", "E-mail Blacklist scam" - are a few examples of phishing spam campaigns. Aside from scams, these emails are also used to spread malware (e.g., trojans, ransomware, etc.). Due to the prevalence of spam mail, it is advised to exercise caution with incoming emails.
How do spam campaigns infect computers?
For example, Microsoft Office documents infect systems by executing malicious macro commands. This process begins the moment a document is opened in Microsoft Office versions released before 2010. This is prevented by the "Protected View" mode in newer versions, and users can manually enable macros (i.e., editing/content).
How to avoid installation of malware?
Suspicious and irrelevant emails must not be opened, especially any attachments or links found in them. It is recommended to use Microsoft Office versions released after 2010.
Malware is also spread via dubious download channels (e.g., unofficial and freeware websites, Peer-to-Peer sharing networks, etc.), illegal activation tools ("cracks"), and fake updates. It is advised to download only from official/verified sources and use tools provided by genuine developers to activate/update programs.
Furthermore, it is paramount to have a dependable anti-virus installed and updated. This software has to be used to run regular system scans and to remove threats. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Text presented in the "New documents assigned" scam email letter:
Subject: 1 New Notification
6 New documents assigned to '******** ' are available on ******** CLOUD
click here to retrieve document(s) now
******** CLOUD SERVICES
Unfortunately, this email is an automated notification, which is unable to receive replies.
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "New documents assigned Email Scam"?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows.
If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup.
Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings".
Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options".
In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs.
These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software. To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.