What is kind of scam is PACKAGE WAITING?
It is a pop-up scam - a false/fraudulent message designed to trick users into taking certain actions. Usually, scammers behind it attempt to trick users into providing personal information, installing unwanted (potentially malicious) software, contacting scammers via the provided numbers, etc.
PACKAGE WAITING scam in detail
This pop-up scam claims that a package (iPhone Pro 12) is ready for delivery and encourages users to use the provided tracking number to track/find it. It seems that scammers use this pop-up scam to trick visitors into providing personal information and (or) paying a "delivery" fee. Either way, this scam must be ignored.
The most popular channels to promote such scams are deceptive advertisements, untrustworthy websites, and potentially unwanted applications (PUAs). Users rarely open such scam websites on purpose/willingly.
|Name||PACKAGE WAITING pop-up|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||iPhone 12 is ready for delivery|
|Disguise||Notification from FedEx|
|Detection Names||N/A (VirusTotal)|
|Serving IP Address||188.8.131.52|
|Symptoms||Fake error messages, fake system warnings, pop-up errors, hoax computer scan.|
|Distribution methods||Compromised websites, rogue online pop-up ads, potentially unwanted applications.|
|Damage||Loss of sensitive private information, monetary loss, identity theft, possible malware infections.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
Pop-up scams in general
Typically, pop-up scams are disguised as notifications, warnings or messages from legitimate companies. This particular scam is disguised as a notification from FedEx. It is important to remember that legitimate companies have nothing to do with these scams. Examples of similar scams are "BLACK WEEK Lottery", "Customer Experience Survey".
How did potentially unwanted applications install on my computer?
Most unwanted downloads and installations are caused through downloaders and installers for free programs, shady ads, fake installers. Users agree to download or install PUAs when they do not check and change "Advanced", "Custom", or other settings or untick checkboxes in certain downloaders or installers.
In other cases, unexpected downloads and installations are caused by clicking on untrustworthy advertisements designed to run certain scripts or through fake installers. As a rule, fake installers get downloaded from deceptive pages.
How to avoid installation of potentially unwanted applications?
Download applications (and files) from official, legitimate web pages. Do not use third-party downloaders, installers, Peer-to-Peer networks, unofficial websites, and so on. Also, examine downloaders and installers containing any settings before downloading or installing programs - they could be used to distribute PUAs.
Avoid clicking on advertisements that web pages related to adult dating, pornography, and other questionable pages have on them. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.
The appearance of PACKAGE WAITING pop-up scam (GIF):
Text in this scam:
You have iPhone Pro 12 waiting at our warehouse in Panevezys, ready for delivery. Use your code to track and receive your package
Your tracking number:
Find My Package
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is PACKAGE WAITING scam?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove rogue extensions from Google Chrome.
- STEP 3. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 4. Remove rogue extensions from Safari.
- STEP 5. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 11 users:
Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.
Windows 10 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
macOS (OSX) users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the package waiting pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plugins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with package waiting pop-up removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the package waiting pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
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Frequently Asked Questions (FAQ)
What is a pop-up scam?
It is a scam designed to trick an unsuspecting user into providing personal information, installing certain software, downloading files, paying fake fees, or for similar purposes. Pretty often, such scam uses scare tactics to trick a user into taking certain actions.
Why do I encounter fake pop-ups?
As a rule, pop-up scams are displayed/delivered by untrustworthy websites. Users do not visit those pages on purpose. Typically, users end up on these pages through installed potentially unwanted applications, other dubious pages, advertisements.
Will Combo Cleaner protect me from pop-up scams?
Combo Cleaner application can scan opened websites and inform visitors about the malicious ones, including those displaying pop-up scams. This app also can restrict access to untrustworthy pages.