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How to recognize scams like PACKAGE WAITING pop-up scam?

Also Known As: PACKAGE WAITING pop-up
Damage level: Medium

What is kind of scam is PACKAGE WAITING?

It is a pop-up scam - a false/fraudulent message designed to trick users into taking certain actions. Usually, scammers behind it attempt to trick users into providing personal information, installing unwanted (potentially malicious) software, contacting scammers via the provided numbers, etc.

PACKAGE WAITING scam

PACKAGE WAITING scam in detail

This pop-up scam claims that a package (iPhone Pro 12) is ready for delivery and encourages users to use the provided tracking number to track/find it. It seems that scammers use this pop-up scam to trick visitors into providing personal information and (or) paying a "delivery" fee. Either way, this scam must be ignored.

The most popular channels to promote such scams are deceptive advertisements, untrustworthy websites, and potentially unwanted applications (PUAs). Users rarely open such scam websites on purpose/willingly.

Threat Summary:
Name PACKAGE WAITING pop-up
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim iPhone 12 is ready for delivery
Disguise Notification from FedEx
Related Domain benefitry[.]com
Detection Names N/A (VirusTotal)
Serving IP Address 54.226.116.141
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Pop-up scams in general

Typically, pop-up scams are disguised as notifications, warnings or messages from legitimate companies. This particular scam is disguised as a notification from FedEx. It is important to remember that legitimate companies have nothing to do with these scams. Examples of similar scams are "BLACK WEEK Lottery", "Customer Experience Survey".

How did potentially unwanted applications install on my computer?

Most unwanted downloads and installations are caused through downloaders and installers for free programs, shady ads, fake installers. Users agree to download or install PUAs when they do not check and change "Advanced", "Custom", or other settings or untick checkboxes in certain downloaders or installers.

In other cases, unexpected downloads and installations are caused by clicking on untrustworthy advertisements designed to run certain scripts or through fake installers. As a rule, fake installers get downloaded from deceptive pages.

How to avoid installation of potentially unwanted applications?

Download applications (and files) from official, legitimate web pages. Do not use third-party downloaders, installers, Peer-to-Peer networks, unofficial websites, and so on. Also, examine downloaders and installers containing any settings before downloading or installing programs - they could be used to distribute PUAs.

Avoid clicking on advertisements that web pages related to adult dating, pornography, and other questionable pages have on them. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

The appearance of PACKAGE WAITING pop-up scam (GIF):

Appearance of PACKAGE WAITING scam

Text in this scam:

PACKAGE WAITING


You have iPhone Pro 12 waiting at our warehouse in Panevezys, ready for delivery. Use your code to track and receive your package

Your tracking number:
5427912384
Find My Package

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Removal of potentially unwanted applications:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the package waiting pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with package waiting pop-up removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the package waiting pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Post a comment:
If you have additional information on package waiting pop-up or it's removal please share your knowledge in the comments section below.

Frequently Asked Questions (FAQ)

What is a pop-up scam?

It is a scam designed to trick an unsuspecting user into providing personal information, installing certain software, downloading files, paying fake fees, or for similar purposes. Pretty often, such scam uses scare tactics to trick a user into taking certain actions.

Why do I encounter fake pop-ups?

As a rule, pop-up scams are displayed/delivered by untrustworthy websites. Users do not visit those pages on purpose. Typically, users end up on these pages through installed potentially unwanted applications, other dubious pages, advertisements.

Will Combo Cleaner protect me from pop-up scams?

Combo Cleaner application can scan opened websites and inform visitors about the malicious ones, including those displaying pop-up scams. This app also can restrict access to untrustworthy pages.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
PACKAGE WAITING pop-up QR code
Scan this QR code to have an easy access removal guide of PACKAGE WAITING pop-up on your mobile device.
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