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Norton Security - Your Pc Is Infected With 5 Viruses! scam description

Also Known As: Norton Security - Your PC is infected with 5 viruses! pop-up
Damage level: Medium

What is Norton Security - Your PC is infected with 5 viruses! scam?

"Norton Security - Your PC is infected with 5 viruses!" is a deceptive virus notification displayed by a fake Norton (a legitimate anti-virus or anti-malware software product) website. Pages of this type are used to extract personal information, fraudulently promote legitimate or untrustworthy software.

Norton Security - Your PC is infected with 5 viruses! scam scam

"Norton Security - Your PC is infected with 5 viruses! scam" in detail

This deceptive page is designed to run a fake system scan and display notifications claiming that a computer is infected and the Norton subscription has expired. This website is likely used to extract information like credit card details or collect illegitimate commissions from an affiliate program.

It is also possible that the purpose of this page is to promote adware or other potentially unwanted applications (PUAs). Either way, this page cannot be trusted. It is worth mentioning that it targets all users, including those who do not even have Norton antivirus installed on the operating system.

Threat Summary:
Name Norton Security - Your PC is infected with 5 viruses! pop-up
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Computer is infected with five viruses
Disguise Notification from Norton
Related Domain device-safety[.]com, security-defender[.]xyz, unionpiece[.]shop, device-safety[.]com
Detection Names (device-safety[.]com) CyRadar (Malicious), ESET (Malware), Netcraft (Malicious), Full List Of Detections (VirusTotal)
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Pop-up scams in general

Websites delivering pop-up scams often use scare tactics to trick users into downloading questionable software, providing personal information, paying money for software/fake services, or performing other actions. Examples of similar scams are "Pornographic Spyware Alert", "Avira - Your Pc May Have Been Infected", "McAfee - Your PC is infected with 5 viruses!".

Pop-up scams are delivered by websites that scammers promote using other shady pages, deceptive advertisements, and (or) potentially unwanted apps (for example, adware).

How did potentially unwanted applications install on my computer?

Most PUAs are distributed through downloaders and installers for other programs, certain advertisements, fake installers. Downloaders and installers used to distribute PUAs apps have "Advanced", "Custom", "Manual" or similar settings. PUAs get downloaded or installed when users do not change them before downloading or installing programs.

Fake installers and advertisements used to distribute PUAs are promoted using deceptive websites. It is worth mentioning that ads cannot download or install unwanted apps until users click on them.

How to avoid installation of potentially unwanted applications?

Do not click on advertisements showing up on questionable websites. Use only official pages and other legitimate sources for downloading files/programs. Do not use unofficial pages, third-party downloaders, P2P networks, and similar sources.

Also, do not download or install programs bundled with PUAs without deselecting those apps using settings available in downloaders and installers. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

The appearance of Norton Security - Your PC is infected with 5 viruses! scam (GIF):

Appearance of Norton Security - Your PC is infected with 5 viruses! scam scam

Text in the fake notification delivered by this deceptive website:

Norton Security

Your PC is infected with 5 viruses!

ACTION REQUIRED!

Your Norton Subscription Has Expired!

Renew now to keep your pc protected.

If your PC is unprotected, it is at risk for viruses and other malware.

Proceed...

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

How to identify a pop-up scam?

Pop-up windows with various fake messages are a common type of lures cybercriminals use. They collect sensitive personal data, trick Internet users into calling fake tech support numbers, subscribe to useless online services, invest in shady cryptocurrency schemes, etc.

While in the majority of cases these pop-ups don't infect users' devices with malware, they can cause direct monetary loss or could result in identity theft.

Cybercriminals strive to create their rogue pop-up windows to look trustworthy, however, scams typically have the following characteristics:

  • Spelling mistakes and non-professional images - Closely inspect the information displayed in a pop-up. Spelling mistakes and unprofessional images could be a sign of a scam.
  • Sense of urgency - Countdown timer with a couple of minutes on it, asking you to enter your personal information or subscribe to some online service.
  • Statements that you won something - If you haven't participated in a lottery, online competition, etc., and you see a pop-up window stating that you won.
  • Computer or mobile device scan - A pop-up window that scans your device and informs of detected issues - is undoubtedly a scam; webpages cannot perform such actions.
  • Exclusivity - Pop-up windows stating that only you are given secret access to a financial scheme that can quickly make you rich.

Example of a pop-up scam:

Example of a pop-up scam

How do pop-up scams work?

Cybercriminals and deceptive marketers usually use various advertising networks, search engine poisoning techniques, and shady websites to generate traffic to their pop-ups. Users land on their online lures after clicking on fake download buttons, using a torrent website, or simply clicking on an Internet search engine result.

Based on users' location and device information, they are presented with a scam pop-up. Lures presented in such pop-ups range from get-rich-quick schemes to fake virus scans.

How to remove fake pop-ups?

In most cases, pop-up scams do not infect users' devices with malware. If you encountered a scam pop-up, simply closing it should be enough. In some cases scam, pop-ups may be hard to close; in such cases - close your Internet browser and restart it.

In extremely rare cases, you might need to reset your Internet browser. For this, use our instructions explaining how to reset Internet browser settings.

How to prevent fake pop-ups?

To prevent seeing pop-up scams, you should visit only reputable websites. Torrent, Crack, free online movie streaming, YouTube video download, and other websites of similar reputation commonly redirect Internet users to pop-up scams.

To minimize the risk of encountering pop-up scams, you should keep your Internet browsers up-to-date and use reputable anti-malware application. For this purpose, we recommend Combo Cleaner Antivirus for Windows.

What to do if you fell for a pop-up scam?

This depends on the type of scam that you fell for. Most commonly, pop-up scams try to trick users into sending money, giving away personal information, or giving access to one's device.

  • If you sent money to scammers: You should contact your financial institution and explain that you were scammed. If informed promptly, there's a chance to get your money back.
  • If you gave away your personal information: You should change your passwords and enable two-factor authentication in all online services that you use. Visit Federal Trade Commission to report identity theft and get personalized recovery steps.
  • If you let scammers connect to your device: You should scan your computer with reputable anti-malware (we recommend Combo Cleaner Antivirus for Windows) - cyber criminals could have planted trojans, keyloggers, and other malware, don't use your computer until removing possible threats.
  • Help other Internet users: report Internet scams to Federal Trade Commission.

Frequently Asked Questions (FAQ)

What is a pop-up scam?

Pop-up scam is a fake virus, error or other notification delivered by a deceptive website.

What is the purpose of a pop-up scam?

Scammers use pop-up scams to trick users into installing malware or other unwanted software, providing sensitive information, paying money for unnecessary services, products.

Why do I encounter fake pop-ups?

Usually, pop-up scams are delivered by deceptive pages. Users end up on those pages by clicking on shady advertisements, through other untrustworthy websites. Also, these pages can be promoted through potentially unwanted applications that most users install unknowingly.

Will Combo Cleaner protect me from pop-up scams?

Combo Cleaner is designed to scan visited websites and detect malicious ones, including websites designed to display pop-up scams. It notifies about untrustworthy pages and restricts access to them.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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