How to spot scams like I Regret To Inform You About Some Sad News For You scam

What kinf of scam is "I Regret To Inform You About Some Sad News For You"?

After analyzing this email, we determined that it is a sextortion scam threatening to share (disclose) videos of recipients visiting adult websites and their personal information. This email aims to trick recipients into sending a specified amount of Bitcoins to the provided wallet. None of the claims in this email are true. Thus, it must be ignored.

More about the "I Regret To Inform You About Some Sad News For You" sextortion scam

This email claims that access to a computer has been gained, and Internet activities have been observed. It states that an email account has been hacked. It also claims that the operating system has been infected with a Trojan that accessed the webcam, microphone, social network accounts, messengers, contact lists, downloaded photos, web browsing history, and other data.

The purpose of this email is to trick recipients into believing that compromising videos have been recorded and will be disclosed if $1490 in Bitcoins are not paid to the provided BTC wallet. It urges recipients to pay a ransom within 48 hours from receiving it.

It is worth mentioning that this email appears to be sent from the recipient's address. Scammers behind it use a spoofing technique to trick unsuspecting recipients into believing that their email account has been hacked.

Similar scams in general

As a rule, scammers behind sextortion scams coerce recipients to pay a ransom for not sharing the obtained material (videos, photos, personal files/data). They claim that they have accessed a webcam, a microphone, or gained access to a computer in some other way. Most scammers demand to be paid in cryptocurrency (they provide a crypto wallet address in their email addresses).

Examples of similar emails are "I Broke Into Your Computer System Using The Wireless Network Router Email Scam", "We Are Ukrainian Hackers And We Hacked Your Site Email Scam", and "Your System Has Been Hacked With A Trojan Virus Email Scam". It is important to know that email can be used as a channel for delivering malware.

How do spam campaigns infect computers?

When emails are used to spread malware, they contain malicious attachments or links. In both cases, threat actors use them to trick recipients into downloading and executing malware. Usually, such emails are disguised as important/official/urgent letters from legitimate entities.

Most commonly used files to distribute malware are PDF, Microsoft and other documents, JavaScript files, executables, ISO files, and archive files containing malicious files.

How to avoid installation of malware?

Do not trust irrelevant emails sent from unknown, suspicious addresses (e.g., emails sent from your address). Do not open files or links presented in emails of this kind. Files/links in such emails can be malicious. Use official websites and stores to download applications and files. Do not trust other sources.

Keep the operating system and installed programs up to date. Use functions/tools provided (created) by the official software developers to update and activate the installed software.

If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "I Regret To Inform You About Some Sad News For You" email letter:

Subject: Don't miss your unsettled payment. Complete your debt payment now.

Hi there!

I regret to inform you about some sad news for you.
Approximately a month or two ago I have succeeded to gain a total access to all your devices utilized for browsing internet.
Moving forward, I have started observing your internet activities on continuous basis.

Go ahead and take a look at the sequence of events provided below for your reference:
Initially I bought an exclusive access from hackers to a long list of email accounts (in today's world, that is really a common thing, which can arranged via internet).
Evidently, it wasn't hard for me to proceed with logging in your email account (-).

Within the same week, I moved on with installing a Trojan virus in Operating Systems for all devices that you use to login to email.
Frankly speaking, it wasn't a challenging task for me at all (since you were kind enough to click some of the links in your inbox emails before).
Yeah, geniuses are among us.

Because of this Trojan I am able to gain access to entire set of controllers in devices (e.g., your video camera, keyboard, microphone and others).
As result, I effortlessly downloaded all data, as well as photos, web browsing history and other types of data to my servers.
Moreover, I have access to all social networks accounts that you regularly use, including emails, including chat history, messengers, contacts list etc.
My unique virus is incessantly refreshing its signatures (due to control by a driver), and hence remains undetected by any type of antiviruses.

Hence, I guess by now you can already see the reason why I always remained undetected until this very letter...

During the process of compilation of all the materials associated with you,
I also noticed that you are a huge supporter and regular user of websites hosting nasty adult content.
Turns out to be, you really love visiting porn websites, as well as watching exciting videos and enduring unforgettable pleasures.
As a matter of fact, I was not able to withstand the temptation, but to record certain nasty solo action with you in main role,
and later produced a few videos exposing your masturbation and cumming scenes.

If until now you don't believe me, all I need is one-two mouse clicks to make all those videos with everyone you know,
including your friends, colleagues, relatives and others.
Moreover, I am able to upload all that video content online for everyone to see.
I sincerely think, you certainly would not wish such incidents to take place, in view of the lustful things demonstrated in your commonly watched videos,
(you absolutely know what I mean by that) it will cause a huge adversity for you.

There is still a solution to this matter, and here is what you need to do:
You make a transaction of $1490 USD to my account (an equivalent in bitcoins, which recorded depending on the exchange rate at the date of funds transfer),
hence upon receiving the transfer, I will immediately get rid of all those lustful videos without delay.
After that we can make it look like there was nothing happening beforehand.
Additionally, I can confirm that all the Trojan software is going to be disabled and erased from all devices that you use. You have nothing to worry about,
because I keep my word at all times.

That is indeed a beneficial bargain that comes with a relatively reduced price,
taking into consideration that your profile and traffic were under close monitoring during a long time frame.
If you are still unclear regarding how to buy and perform transactions with bitcoins - everything is available online.

Below is my bitcoin wallet for your further reference: 1r8KDQsoFUWLdV1D2L1vc66YibNDrrYys

All you have is 48 hours and the countdown begins once this email is opened (in other words 2 days).

The following list includes things you should remember and avoid doing:
> There's no point to try replying my email (since this email and return address were created inside your inbox).
> There's no point in calling police or any other types of security services either. Furthermore, don't you dare sharing this info with any of your friends.
 If I discover that (taking into consideration my skills, it will be really simple, because I control all your systems and continuously monitor them) -
 your nasty clip will be shared with public straight away.
> There's no point in looking for me too - it won't result in any success. Transactions with cryptocurrency are completely anonymous and untraceable.
> There's no point in reinstalling your OS on devices or trying to throw them away. That won't solve the issue,
 since all clips with you as main character are already uploaded on remote servers.

Things that may be concerning you:
> That funds transfer won't be delivered to me.
 Breathe out, I can track down everything right away, so once funds transfer is finished,
 I will know for sure, since I interminably track down all activities done by you (my Trojan virus controls all processes remotely, just as TeamViewer).
> That your videos will be distributed, even though you have completed money transfer to my wallet.
Trust me, it is worthless for me to still bother you after money transfer is successful. Moreover, if that was ever part of my plan, I would do make it happen way earlier!

We are going to approach and deal with it in a clear manner!

In conclusion, I'd like to recommend one more thing... after this you need to make certain you don't get involved in similar kind of unpleasant events anymore!
My recommendation - ensure all your passwords are replaced with new ones on a regular basis.

Instant automatic malware removal:

Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:

By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com.

Types of malicious emails:

If you opened an attachment or downloaded a file from a suspicious email, run a full system scan with Combo Cleaner. If you only received the email and didn't engage with it, you don't need to scan anything - just identify the scam and delete it. The full procedure below covers both situations and what to do if you already clicked, replied, or sent money.

Credential theft Phishing emails

Fake login pages disguised as PayPal, Microsoft, Apple, banks, or social networks. The email pushes a link to a near-perfect copy of the real login screen. The moment you type your username and password, the attacker has them.

Common subject lines

• "Action required: confirm your account"
• "Your password expires today"
• "Unusual sign-in attempt detected"
• "Verify your billing information"

Malware delivery Emails with malicious attachments

Trojans hidden inside fake invoices, faxes, shipping confirmations, or Office documents. Opening the attachment runs the payload and infects the system - often with an info-stealer or remote-access trojan.

Common subject lines

• "Invoice INV-2026-XXXX attached"
• "Fax received - 3 pages"
• "Your shipping document is ready"
• "Voicemail from +1-XXX-XXX-XXXX"

Extortion Sextortion emails

Fake claims of webcam recordings demanding cryptocurrency. Almost always a bluff: the attacker pulls a real password from an old data breach to make the threat look credible, then claims to have video of you. They have no recording and no access.

Common subject lines

• "I know your password is XXXX"
• "Your account has been hacked"
• "I have recorded you - 48 hours to pay"
• "You have been compromised"

Callback fraud Refund & callback scams

"Your subscription was renewed for $499 - call to cancel." Norton, McAfee, Geek Squad, PayPal, and Wells Fargo variants are all common. There's no real subscription. The phone number in the email connects directly to the scammer, who walks you through "refunding" yourself - which is actually them stealing money from your bank.

Common subject lines

• "Norton subscription auto-renewed - $499.99"
• "McAfee Total Protection invoice"
• "Geek Squad order confirmation"
• "Your PayPal payment is being processed"

Credential theft Account suspension & verification scams

"Your account will be deleted in 24 hours - verify now." The artificial deadline is the whole point: it pressures you to click before checking details. The "verify" link goes to a phishing page styled to look like the real provider.

Common subject lines

• "Your account will be deleted in 24 hours"
• "Suspicious activity detected - verify now"
• "Final warning: account closure"
• "Action required to keep your account active"

Mixed payload Delivery & package scams

Fake DHL, USPS, UPS, or FedEx tracking, customs fees, or "package undeliverable" notices. Targets anyone expecting a parcel - the timing alone catches many people. The link hides either phishing (asking for card details to "release" the package) or a malware download.

Common subject lines

• "Your DHL package is held at customs"
• "USPS - delivery attempt failed"
• "FedEx tracking update - action required"
• "Pay $2.99 redelivery fee to release your parcel"

Remote access Tech support scams

Fake Microsoft, Apple, or "Windows Defender" security alerts pushing a phone number. Real Microsoft and Apple never email a phone number to call. The number connects you to a scammer who asks for remote access to "fix" the imaginary problem and then demands payment.

Common subject lines

• "Microsoft Defender expired - renew now"
• "Apple ID security alert"
• "Critical: virus detected on your PC"
• "Windows license expired - call now"

Wire fraud Advance-fee scams

Inheritance, lottery wins, romance, or business deals that ask for a small fee to release a much larger sum. The classic "Nigerian prince" 419 family of frauds. Once you pay the first fee, more fees appear (taxes, lawyer, transfer charges) until you stop paying. The promised money never exists.

Common subject lines

• "Inheritance from a relative you didn't know about"
• "You won the international lottery"
• "URGENT - business proposal worth $XX million"
• "Compensation fund release for fraud victims"

Wire fraud Business email compromise (BEC)

CEO impersonation asking employees to wire money or buy gift cards, or fake supplier invoices with newly "updated" bank details for payment redirection. The email often spoofs a real internal executive's display name and uses an external lookalike domain.

Common subject lines

• "Quick task - need you to buy gift cards"
• "Updated banking details for invoice payment"
• "Wire transfer request - urgent"
• "Are you available?" (CEO impersonation opener)

How to spot a malicious email?

Phase 1~ 2 min

Spot - identify the red flags

---

1

Check the sender's actual address, not the display name

30 sec

The display name (the human-readable part) is trivial to fake. Always check the full address that comes after it. Common red flags:

• Domain mismatch - service@paypa1.com, support@micros0ft-help.com, look-alike domains using digits or extra hyphens
• Free-email impersonation - any "official" message from a bank, courier, or platform sent from a @gmail.com, @outlook.com, or @yahoo.com address
• Reply-To mismatch - the From address looks legitimate but Reply-To points somewhere completely different

Why this matters

Real companies own their domains and send mail from them. A "DHL" message from a Gmail address is never legitimate, regardless of how convincing the body looks.

2

Watch for urgency, threats, and generic greetings

30 sec

Scams almost always rush you. The point is to make you act before you think. Treat any of the following as a strong signal:

• "Your account will be deleted in 24 hours"
• "Final notice" / "Immediate action required"
• "Dear Customer" or "Dear User" instead of your real name
• Threats of fines, account closure, legal action, or arrest
• Promises of refunds, prizes, or money you didn't earn
• Spelling and grammar mistakes in messages claiming to come from a major brand

3

Hover over every link before clicking

30 sec

On a desktop, hover the mouse over the link without clicking. The real destination shows in the bottom-left status bar of your browser or email client. On a phone, long-press the link to preview the URL.

• Real Microsoft, PayPal, or bank links go to those exact domains, not redirects through unrelated sites
• Shortened URLs (bit.ly, tinyurl, t.co) hide the real destination - never click them in unsolicited mail
• The visible link text and the actual URL must match - mismatches are the single biggest phishing red flag

Pro tip

When in doubt, don't click the link. Open a new browser tab and type the company's address yourself, then log in normally. If there really is an issue with your account, you'll see it there.

4

Treat unexpected attachments as hostile

30 sec

If you didn't ask for the file, don't open it - even if it appears to come from someone you know. Categories that should never be opened from email without verification through another channel:

• .exe, .scr, .iso, .img, .vbs, .bat - executables, never legitimate attachments
• .docx, .xlsx, .pptx with "Enable macros" prompts - the macros run the malware
• .pdf with "Click here to view" buttons - usually a phishing redirect, not a real document
• .zip, .rar, .7z archives, especially password-protected ones - the password defeats the email scanner

Phase 2~ 2 min

Report and delete - if you haven't engaged

---

If you only received the email and didn't reply, click, or open anything, the steps below are all you need. Your computer is not infected.

5

Don't reply, don't click "unsubscribe"

30 sec

Replying confirms your address is real and monitored, which gets you added to higher-value scam lists. The "unsubscribe" link in a scam message is rarely a real opt-out - it usually leads to a phishing page or downloads a tracking pixel.

Instead, mark the message as junk or phishing inside your email client (this trains the spam filter), then block the sender.

6

Report the scam to your email provider and authorities

1 min

Inside your email client:

• Gmail: open the message → ⋮ menu → Report phishing
• Outlook / Outlook.com: ⋯ menu → Report → Report phishing
• Apple Mail / iCloud: Move to Junk, then forward to reportphishing@apple.com

Forward or report to authorities:

• International: forward to reportphishing@apwg.org
• United States: ic3.gov (FBI)
• United Kingdom: forward phishing emails to report@phishing.gov.uk (NCSC SERS); for financial loss report at reportfraud.police.uk (Report Fraud, the successor to Action Fraud; 0300 123 2040)
• Canada: antifraudcentre.ca
• Australia: scamwatch.gov.au
• EU: your national CERT - find yours via the ENISA CSIRT map

After reporting, delete the email and empty the Trash folder so you don't accidentally open it later.

Phase 3~ 10–60 min

Recover - if you already engaged with the scam

---

Pick the step below that matches what you did. If multiple apply, work through them in the order they appear - the steps are arranged from lowest to highest risk.

7

You only clicked a link (didn't enter anything or download anything)

Scenario: clicked link only10 min

Close the page right away. Don't enter any information, even if the page looks legitimate.

• Clear your browser cache and cookies for the last hour - Chrome/Edge: Ctrl+Shift+Del → Last hour → check Cookies and Cached files
• Run a quick scan with Combo Cleaner in case the page tried to drop a file silently (drive-by download)
• Update your browser to the latest version - most drive-by exploits target outdated browsers
• Watch for new browser pop-ups, redirects, or unfamiliar notifications over the next few days

Why this matters

Modern browsers block most drive-by attacks, but a single click on a phishing page can still be enough on an outdated browser or unpatched plugin. A quick scan catches anything that landed silently.

8

You opened an attachment or downloaded a file - run a full malware scan

Scenario: opened attachment⚠ Highest risk60–90 min

Opening an attachment is the most common path to actual infection. Treat the system as compromised until the scans below come back clean. Work through these sub-steps in order:

8.1Disconnect from the network

Unplug Ethernet and turn off Wi-Fi. If the attachment was an info-stealer or remote-access trojan, this stops it from sending data out or receiving commands. Keep the network off until you've booted into Safe Mode (next step) - you'll reconnect there briefly to download the scanners.

8.2Boot into Safe Mode with Networking, then download the scanners

Windows 11: Settings → System → Recovery → Advanced startup → Restart now → Troubleshoot → Advanced options → Startup Settings → Restart → press 5 or F5.

Windows 10: hold Shift, click Power → Restart → Troubleshoot → Advanced options → Startup Settings → Restart → press F5.

Once Safe Mode has loaded, turn Wi-Fi back on and download Combo Cleaner (used in 8.4) and Microsoft Safety Scanner (used in 8.5). Safe Mode loads only minimal drivers, so most malware can't auto-run while you're getting the tools. Save both installers to your Desktop.

8.3Run Microsoft Defender Offline

Reboot to normal Windows. Open Windows Security → Virus & threat protection → Scan options. Select Microsoft Defender Antivirus (offline scan) and click Scan now. The PC restarts into a stripped-down environment and scans the disk before Windows fully loads - this is what catches rootkits and bootkits.

Recommended antivirus

Combo Cleaner

VB100 certified. Includes anti-trojan, registry/persistence scanning, and anti-spyware in one pass. The 7-day free trial is available.

Download Combo Cleaner

8.4Run a full Combo Cleaner scan

Install Combo Cleaner and run a full system scan (not the quick scan). Let it complete fully, review what it found, and apply the recommended actions. Combo Cleaner will quarantine known trojans and remove their persistence in the registry.

8.5Run Microsoft Safety Scanner as a second-opinion scan

Download Microsoft Safety Scanner (MSERT.exe). The binary expires every 10 days, which means every download has the latest signatures. Run a full scan after Combo Cleaner to catch anything one engine alone might miss.

8.6Reset browsers and clear notification permissions

Many email-borne trojans drop adware that hijacks browsers. Reset each browser you use:

Chrome: chrome://settings/reset → Restore settings to their original defaults. Then chrome://settings/content/notifications - remove unfamiliar sites.

Edge: edge://settings/reset. Then edge://settings/content/notifications.

Firefox: about:support → Refresh Firefox.

8.7Re-enable Defender, Tamper Protection, and update everything

Open Windows Security → Virus & threat protection → Manage settings and confirm Real-time protection, Cloud-delivered protection, and Tamper Protection are all on. Then run Settings → Windows Update → Check for updates and update browsers and applications.

Important

If the scans keep finding new threats on each run, or files reappear after deletion, you may have a deeper compromise that needs a clean Windows reinstall. See pcrisk's full manual malware removal guide for the extended procedure (Process Explorer, Autoruns, hosts file inspection).

9

You entered credentials on a fake login page

Scenario: shared password⚠ Act fast20 min

Assume the attacker has your password and is using it right now. Speed matters.

1. Change the password from a different, known-clean device (your phone is fine if it's not infected). Don't reuse the old password anywhere else.
2. Enable two-factor authentication if you haven't already. Prefer an authenticator app or hardware key over SMS.
3. Sign out of all sessions - most platforms have a "sign out everywhere" option in security settings, which kicks the attacker out.
4. Review recent activity - look for unfamiliar logins, new devices, forwarding rules, or app permissions. Remove anything you don't recognize.
5. Check your other accounts - if you reused that password anywhere else, change it there too. Check your exposure at haveibeenpwned.com.
6. Update security questions - the attacker may have seen the answers in your account profile.

Why email comes first

If you only have time to change one password, change your primary email password - it's the recovery hub for every other account. An attacker who controls your email can reset everything else.

10

You sent money or shared bank, card, or ID details

Scenario: financial loss⚠ Contact bank now30 min

Time is the single biggest factor in recovering money. Banks can sometimes recall a wire or reverse a card transaction within the first few hours.

1. Call your bank or card issuer immediately. Use the number on the back of the card, not any number from the scam email. Ask them to freeze the card, reverse the transaction if possible, and flag the account for fraud monitoring.
2. If you sent a wire transfer or used a money-transfer service (Western Union, MoneyGram, Zelle, Wise), call them directly and request a recall. Some can be reversed within minutes if reported fast.
3. If you sent cryptocurrency or gift cards, recovery is unlikely - but report it anyway, since law enforcement tracks these patterns.
4. File a police report. You'll need the report number for any insurance, bank, or credit-bureau claim. Save the report number.
5. File with the right authority for your country:
   • US: ic3.gov + reportfraud.ftc.gov
   • UK: reportfraud.police.uk (Report Fraud, the successor to Action Fraud; 0300 123 2040)
   • Canada: antifraudcentre.ca
   • Australia: scamwatch.gov.au
   • EU: your national CERT or police cybercrime unit
6. Set fraud alerts on all major credit bureaus if you shared any ID details. US: Equifax, Experian, TransUnion. UK: Experian, Equifax, TransUnion (Cifas Protective Registration is a stronger option).
7. Save all evidence - the original email (with full headers), screenshots of the fake site, transaction records, any phone numbers or chat logs.

Phase 4~ 15 min + 30 days

Verify & monitor

---

11

Final scan and startup-app check

15 min

Reconnect to the network and run one final full scan with Combo Cleaner, followed by a Windows Defender quick scan. Then open Task Manager (Ctrl + Shift + Esc) and switch to Startup apps - disable anything unfamiliar.

Make sure Windows, browsers, and any applications you use are fully up to date. The infection vector that worked on you once usually involves outdated software.

12

Monitor accounts and credit for 30 days

5 min/day · 30 days

Most fraud follow-ups land in the first month. Until that window closes, keep watching:

• Bank and card statements - daily for the first week, then weekly
• Email - watch for password-reset confirmations or login alerts you didn't trigger
• Credit report - US: free at annualcreditreport.com; UK: Experian, Equifax, TransUnion all have free tiers
• Breach alerts - sign up at haveibeenpwned.com to be notified when your email appears in new leaks

If anything new appears in any of those, treat it as a continuing compromise: change passwords again, contact the bank again, and update the police report.

Important: If you didn't click anything, didn't reply, and didn't open any attachment, your computer is not infected - just delete the email and move on. If you opened an attachment or downloaded a file, run an automated scan with Combo Cleaner and Windows Defender and stop there. That path catches the vast majority of email-borne malware without the risk of breaking Windows by deleting the wrong file.

Frequently Asked Questions (FAQ)

Why did I receive this email?

This sextortion email is not personal. Most likely, your email address was obtained after a data breach or entered on a compromised website.

Was my computer actually hacked and does the sender have any information?

No, your computer is neither hacked nor infected. As we mentioned in our article, scammers use a spoofing technique to make it look like the email is sent from a recipient's address. They use this technique to trick unsuspecting users into believing that their accounts have been hacked.

How did cyber criminals get my email account password?

Usually, threat actors obtain passwords after data breaches. Also, cybercriminals might have the password from some phishing website (or other untrustworthy page) where it was provided

I have sent cryptocurrency to the address presented in such email, can I get my money back?

It is very unlikely. Cryptocurrency transactions are irreversible. Thus, it is impossible to retrieve transferred funds without the interference of the recipient.

Will Combo Cleaner remove malware infections that were present in email attachment?

Yes, Combo Cleaner can detect (and remove) almost all known malware. It is important to mention that high-end malware usually hides deep in the system. Therefore, operating systems must be scanned using a full scan to detect and remove malware of this kind.