How to spot fake emails like "Unsuccessful Cash Box Delivery"

Also Known As: Unsuccessful Cash Box Delivery scam
Damage level: Medium

What kind of scam is "Unsuccessful Cash Box Delivery"?

We have inspected this email and determined that it is sent by scammers who aim to trick recipients into believing that they are supposed to receive ten million dollars. Typically, scam emails of this kind are used to extract sensitive information and (or) money from people. They should be marked as spam and deleted.

Unsuccessful Cash Box Delivery email spam campaign

More about the "Unsuccessful Cash Box Delivery" scam email

This email is disguised as a letter from Anthony Bucci, a senior officer of Homeland Security in New York. It claims that a cargo box containing 10.5 million dollars belonging to the recipient has been discovered during a routine check.

Scammers behind it aim to trick the recipient into believing that the box could not be delivered due to failed attempts to reach the recipient. It instructs the recipient to email bisah958@gmail.com (provide delivery information) to receive the funds.

Usually, scammers use such scams to trick people into paying "administration", "shipping", or other fees and (or) provide sensitive information (e.g., ID card information, credit card details, social security numbers). Either way, victims never receive any money.

Threat Summary:
Name Unsuccessful Cash Box Delivery Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim The recipient is supposed to receive a box containing over 10 million dollars
Disguise Letter from Anthony Bucci, a senior officer of Homeland Security in New York
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Malware Removal (Windows)

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Similar scam emails in general

Usually, these scam emails are disguised as important/official/urgent letters from legitimate companies (or other entities) or real people. The purpose of these emails is to trick recipients into providing personal information and (or) transferring money. It is common for such emails to contain links to phishing websites.

Examples of other scam emails are "Abandoned Funds Email Scam", "Real Estate Investment Email Scam", and "Data Backup Email Scam". Crooks can also use emails to trick recipients into infecting their computers.

How do spam campaigns infect computers?

As a rule, emails used to deliver malware contain malicious attachments or website links. Threat actors behind them attempt to trick recipients into downloading and executing malware. The most commonly used files to distribute malware are malicious MS Office, PDF documents, executables, archives, JavaScript files, and ISO files.

Not all files inject malware immediately after their execution. For example, opening malicious MS Office is harmless until users enable macros commands (editing/content). It is important to mention that older MS Office versions (released before 2010) do not have the "Protected View" mode.

How to avoid installation of malware?

Always examine emails containing links or attachments. Especially when they do not concern you and (or) are sent from unknown addresses. Download programs (and files) from official pages and stores only. Do not trust advertisements and links on questionable websites.

Keep the operating system and installed programs updated. Use reputed antivirus software and scan a computer for threats regularly. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the "Unsuccessful Cash Box Delivery" email letter:

Subject: Latest Development About your Consignment Delivery


This is Mr.Anthony Bucci, Senior Officer of Homeland Security in New York.
During my routine checks on our warehouse yesterday we discovered a cargo box, while scanning the box our cash tracking machine has detected that the content of the Box the diplomat was delivering to you is cash worth 10.5 mi11ion.
The diplomat who arrived with the box made several attempts to reach you. All the efforts he made were abortive so he decided to leave the box and travel back to his country, so if you are interested in receiving this fund back then get back to me now with your full information for the delivery.
Kindly forward your full information to us at: bisah958@gmail.com

Anthony Bucci
Tel:(917) 383-0856

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Quick menu:

Types of malicious emails:

Phishing email icon Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Email-virus icon Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion email icon Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

  • Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
  • Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
  • Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
  • Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows

Example of a spam email:

Example of an email spam

What to do if you fell for an email scam?

  • If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
  • If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
  • If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
  • If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
  • Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

The same letter was sent to all recipients. Scam emails usually are not personal.

I have provided my personal information when tricked by this email, what should I do?

Change all passwords immediately if you have provided any login information (e.g., a username and password). Contact the corresponding authorities if you have provided other personal information (like credit card details, ID card information, a social security number, etc.).

I have downloaded and opened a malicious file attached to an email, is my computer infected?

Executable files usually infect computers after opening them. MS Office documents and other files infect computers after opening them and performing additional steps (e.g., enabling macros commands). Thus, whether your computer is infected depends on the type of file you have opened.

I have sent cryptocurrency to the address presented in such email, can I get my money back?

Unfortunately, cryptocurrency transactions are not reversible.

I have read the email but did not open the attachment, is my computer infected?

No, it is safe to open emails even when they contain malicious files or links.

Will Combo Cleaner remove malware infections that were present in email attachment?

Combo Cleaner removes detected malware (it can detect almost all known malware). Since high-end malware usually hides deep in the system, running a full system scan is required to remove that kind of malware.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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