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Removal instructions for the CommonHandler adware-type application

Also Known As: Ads by CommonHandler
Type: Mac Virus
Damage level: Medium

What kind of application is CommonHandler?

Our researchers discovered the CommonHandler application during a routine inspection of new submissions to the VirusTotal website. Following our examination of this app, we determined that it is adware belonging to the AdLoad malware family.

CommonHandler adware

CommonHandler adware overview

Adware stands for advertising-supported software. It is designed to generate revenue for its developers by running intrusive advertisement campaigns. This software enables the placement of ads (e.g., pop-ups, banners, surveys, overlays, etc.) on various interfaces.

The adverts primarily endorse online scams, unreliable/harmful software, and malware. When clicked on, some intrusive advertisements are capable of performing stealthy downloads/installations.

It is pertinent to mention that any genuine products/services encountered via these ads – are most likely promoted by scammers who abuse their affiliate programs in order to acquire illegitimate commissions.

Unless the browser/system or user geolocation are compatible, particular websites are visited, or other conditions are suitable – adware will not deliver intrusive ad campaigns. However, regardless of whether CommonHandler displays advertisements – its presence on a system remains a threat.

AdLoad applications often have browser hijacker abilities, but we did not observe any such functions while inspecting the CommonHandler app.

Furthermore, advertising-supported software typically gathers private information, and this might be true of CommonHandler. Targeted data may include: browsing and search engine histories, Internet cookies, usernames/passwords, personally identifiable details, credit card numbers, and so on. The collected information can then be shared with or sold to third-parties (potentially, cyber criminals).

In summary, the presence of software like CommonHandler on devices can result in system infections, severe privacy issues, financial losses, and even identity theft.

Threat Summary:
Name Ads by CommonHandler
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AG [Adw]), Combo Cleaner (Gen:Variant.Adware.MAC.AdLoad.13), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.H), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.j), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware examples

We have investigated countless adware samples; DeveloperEngineLauncherLocatorEnginePro – are merely a couple of our latest finds.

Advertising-supported software rarely appears suspicious; it tends to look legitimate and handy. Users are baited into download/installation by promises of various functionalities. However, these features are usually nonoperational. Keep in mind that even if a piece of software works as promised – that is not definitive proof of either legitimacy or safety.

How did CommonHandler install on my computer?

The bundling marketing technique – packing ordinary program installers with unwanted/malicious supplements – is used to proliferate adware. Download from dubious channels (e.g., freeware and third-party websites, P2P sharing networks, etc.) and rushed installations (e.g., skipped steps/sections, used "Easy/Express" settings, etc.) – increase the risk of inadvertently allowing bundled content into the device.

Adware can be promoted on its "official" download webpages, and it is often pushed through scam sites. Most visitors to these pages access them via redirects caused by websites that use rogue advertising networks, mistyped URLs, intrusive ads, spam browser notifications, or installed adware (with webpage force-opening capabilities).

Intrusive adverts also spread advertising-supported software. Some of these ads can execute scripts to perform stealthy downloads/installations upon being clicked.

How to avoid installation of adware?

It is crucial to research software and download it only from official/trustworthy sources. We recommend approaching installation processes with caution, e.g., by reading terms, inspecting available options, using the "Custom/Advanced" settings, and opting out of all additional applications, extensions, tools, features, etc.

We also advise being careful while browsing since fraudulent and malicious online content usually appears legitimate and innocuous. For example, intrusive ads may look harmless – yet redirect to highly questionable sites (e.g., gambling, adult dating, pornography, etc.).

Should you keep encountering adverts and/or redirects of this kind, inspect the device and immediately remove all suspicious apps and browser extensions/plug-ins. If your computer is already infected with CommonHandler, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once CommonHandler adware's installation is over:

Pop-up displayed once CommonHandler installation is complete

CommonHandler adware's installation folder:

CommonHandler adware install folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Quick menu:

Video showing how to remove CommonHandler adware using Combo Cleaner:

CommonHandler adware removal:

Remove CommonHandler-related potentially unwanted applications from your "Applications" folder:

Manual removal of malicious Mac applications

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove adware-related files and folders

Mac Go To Folder step

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for adware generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for adware generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for adware generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Adware commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for adware generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Remove malicious extensions from Internet browsers

Safari iconRemove malicious Safari extensions:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove malicious extensions from Google Chrome:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Frequently Asked Questions (FAQ)

What harm can adware cause?

Adware may decrease browsing quality and system performance. This software displays advertisements that promote content capable of causing severe issues (including system infections, financial losses, etc.). Adware is also considered to be a threat to user privacy since it typically has data-tracking functionalities.

What does adware do?

Adware stands for advertising-supported software. It is designed to display ads, and it may be capable of causing redirects and collecting private data as well.

How do adware developers generate revenue?

Adware developers profit primarily via affiliate programs by promoting websites, software, products, services, and other content.

Will Combo Cleaner remove CommonHandler adware?

Yes, Combo Cleaner will scan your computer and eliminate detected adware-type applications. Note that manual removal (unaided by security software) might not be ideal. In some cases, even after the adware has been manually removed – various components (files) stay hidden within the system. The remnants might continue to run and cause problems. Therefore, it is crucial to eliminate advertising-supported software thoroughly.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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