What kind of email is "Your Password Is Due For Renewal"?
Upon inspecting the "Your Password Is Due For Renewal" email, we determined that it promotes a phishing scam. This spam letter notifies that the recipient's password will expire, and renewing it is necessary to avoid getting locked out of the email account.
It must be stressed that this information is false, and trusting this spam mail can result in the loss of an email account, alongside various other severe issues.
"Your Password Is Due For Renewal" email scam overview
The spam email with the subject "Password expiry notification - [recipient's_email_address]" informs the recipient that their password will expire. It must be renewed ("extended") to prevent the account from being blocked. The recipient is encouraged to avoid getting locked out by clicking the "Click Here To Extend" button and using their current password on the opened website.
As mentioned in the introduction, the claims made by this spam mail are false, and it is in no way associated with any legitimate service providers.
After we clicked the button presented in this letter, we were redirected to a phishing site. This webpage stated – "Security Concerns, Please Sign In." and reiterated – "Sign in to gain access".
Cyber criminals are particularly interested in emails since they are typically used to register other accounts and platforms. Hence, through a stolen mail – criminals may gain control over linked content.
To elaborate on the potential misuse, scammers can steal the identities of social account owners (e.g., emails, social networking, social media, etc.) and ask the contacts/friends for loans or donations, promote scams, and proliferate malware by sharing malicious files/links.
Furthermore, stolen finance-related accounts (e.g., online banking, e-commerce, money transferring, cryptocurrency wallets, etc.) can be used to make fraudulent transactions and online purchases.
What is more, should any confidential/compromising content be found on compromised data storage or similar platforms – it could be used for blackmail or other nefarious purposes.
In summary, victims of scam mail like "Your Password Is Due For Renewal" may experience severe privacy issues, financial losses, and even identity theft.
If you have already entered your log-in credentials into a phishing website – immediately change the passwords of all potentially exposed accounts and contact their official support.
|Name||"Your Password Is Due For Renewal" phishing email|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Recipient's email password will expire and they risk getting locked out of their account.|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of the computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
Phishing spam campaign examples
We have investigated thousands of spam emails; "Netflix - Update Your Account Information", "Email Protection Report", "Your Netflix Membership Has Expired", "Review These Messages", and "DHL - Incoming Shipment Notification" are merely some examples of ones used for phishing.
This mail is used to facilitate various scams and even to distribute malware. These emails can be basic and full of mistakes or be competently disguised as messages from legitimate service providers, companies, organizations, authorities, and other entities.
How do spam campaigns infect computers?
However, some formats may need additional actions to initiate malware download/installation chains. For example, Microsoft Office files require users to enable macro commands (i.e., editing/content), while OneNote documents need them to click on embedded files/links.
How to avoid installation of malware?
It is essential to exercise caution with incoming emails, DMs/PMs, SMSes, and other messages. We advise against opening attachments or links found in dubious/irrelevant mail, as they can be malicious. We also recommend using post-2010 Microsoft Office versions since they have the "Protected View" mode that prevents automatic macro execution.
It must be mentioned that malware is spread using various techniques. Therefore, we advise being vigilant when browsing, as fraudulent and malicious online content usually appears legitimate and harmless.
Additionally, all downloads must be downloaded from official and verified channels. Another recommendation is to activate and update software using genuine functions/tools, as illegal activation tools ("cracks") and third-party updaters can contain malware.
We must emphasize the importance of having a dependable anti-virus installed and kept up-to-date. Security software must be used to run regular system scans and to remove detected threats and issues. If you've already opened malicious attachments, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.
Text presented in the "Your Password Is Due For Renewal" spam email letter:
Subject: Password expiry notification - ********
******** Password Expiry Notice.
Your Password is due for Renewal
******** IT Management.
Extend your password below to avoid being locked out. Extend your Mailbox with the same password.
Click Here To Extend
Screenshot of the phishing website promoted by the "Your Password Is Due For Renewal" spam campaign:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced IT skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "Your Password Is Due For Renewal" phishing email?
- Types of malicious emails.
- How to spot a malicious email?
- What to do if you fell for an email scam?
Types of malicious emails:
Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.
Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.
After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.
Emails with Malicious Attachments
Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.
In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.
If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.
While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.
This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.
To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.
How to spot a malicious email?
While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:
- Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
- Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
- Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
- Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.
To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows.
Example of a spam email:
What to do if you fell for an email scam?
- If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
- If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
- If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
- If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using Combo Cleaner Antivirus for Windows.
- Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.
Frequently Asked Questions (FAQ)
Why did I receive this email?
Spam emails are not personal. Cyber criminals send this mail in large-scale campaigns with the hopes that at least some recipients will fall for their scams.
I have provided my personal information when tricked by this spam email, what should I do?
If you have disclosed your account credentials – immediately change the passwords of all potentially compromised accounts and inform their official support. However, if you've provided other private data (e.g., ID card details, passport scans/photos, credit card numbers, etc.) – contact the appropriate authorities without delay.
I have read a spam email but didn't open the attachment, is my computer infected?
Merely reading an email will not result in a system infection. Malware download/installation is triggered when a malicious attachment or link is opened.
I have downloaded and opened a file attached to a spam email, is my computer infected?
If the opened file was an executable (.exe, .run, etc.) – most likely, yes – your device was infected. However, if it was a document (.doc, .xls, .one, .pdf, etc.), you may have avoided triggering an infection. These formats might require extra actions to jumpstart infection processes (e.g., enabling macro commands, clicking embedded content, etc.).
Will Combo Cleaner remove malware infections present in email attachments?
Yes, Combo Cleaner is designed to remove all manner of threats. It can detect and eliminate practically all known malware infections. Keep in mind that running a full system scan is paramount – since sophisticated malicious programs usually hide deep within systems.