What is "DocuSign Document For Review And Signature" email scam

What kind of email is "DocuSign Document For Review And Signature"?

After inspecting this email, we determined it is a phishing scam. The message is disguised as a notification from DocuSign, a legitimate electronic signature service, claiming the recipient has a document pending review and signature. Clicking the link inside leads to a fake email login page designed to steal account credentials. This email should be ignored.

More about the "DocuSign Document For Review And Signature" scam email

The email claims the recipient has received a new document called Invoice.pdf and asks them to click a button to review and sign it. A timestamp in the subject line is intended to add a sense of urgency and legitimacy. The sender name appears as DocuSign Notification, mimicking real alerts from the actual DocuSign platform.

Clicking the button in this email opens a page hosted on Google's Cloud Storage service. Scammers sometimes abuse legitimate cloud platforms this way to make phishing links appear more trustworthy and to slip past spam filters more easily.

The page displays a fake Gmail login form requesting an email address and password. Based on the phishing page URL, the site may be designed to recognize the recipient's email provider and display a matching fake login interface - meaning users of different services could encounter different provider branding tailored to their own account.

Any credentials entered on the fake page go directly to the scammers. With access to a victim's email account, cybercriminals can read private messages, reset passwords on linked services, and impersonate the victim to send further scam emails to their contacts.

It is important to note that DocuSign is a legitimate company and has no connection to this scam. Cybercriminals use its name without any authorization to make their deceptive messages appear credible.

Phishing spam campaign examples

In summary, this email is a phishing scam impersonating DocuSign to trick recipients into surrendering their email account credentials. The link inside leads to a fake login page hosted on a legitimate cloud service. Anyone who receives this email should avoid clicking any links and delete the message immediately. Sometimes, scams like this are also used to deliver malware.

More examples of similar scam emails are cPanel Email/Password Update, Misdirected Payment, and New Device Signed In To Your Account.

How do spam campaigns infect computers?

Spam emails are one of the most common channels cybercriminals use to distribute malware. Threat actors attach malicious files directly to their messages or include links that point to harmful downloads. These files come in many formats, including executables, Microsoft Office documents, PDFs, archives, and scripts.

Opening an infectious file - or enabling certain features within it, such as malicious macro commands in a Word document - can trigger a malware download or installation. In most cases, some form of user interaction is required before anything harmful runs on the device.

How to avoid installation of malware?

Treat unexpected emails with caution, especially those that urge quick action or include links and file attachments. If an email claims to be from a known service, visit that service's official website directly rather than clicking anything inside the message.

Download software and updates only from official websites and verified app stores. Avoid software cracks, key generators, and similar tools, as they are frequently bundled with malware. Keep the operating system and all installed applications up to date.

Use a reputable antivirus or anti-malware program and keep it active at all times. If you have already opened a suspicious attachment, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically detect and remove any threats that may have been introduced.

Text presented in the "DocuSign Document For Review And Signature" email letter:

Subject: Action Required: DocuSign Received Document 7/31/2026 4:50:38 AM

DocuSign

********,

You have received a new document for review and signature.

Document: Invoice.pdf
[REVIEW AND SIGN DOCUMENT]

All documents are pending. Please review and complete the signing process.

Thank you!
Sales Manager

A fake email login page used in this scam:

Instant automatic malware removal:

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Quick menu:

• What is DocuSign Document For Review And Signature phishing scam?
• Types of malicious emails.
• How to spot a malicious email?
• What to do if you fell for an email scam?

Types of malicious emails:

Phishing Emails

Most commonly, cybercriminals use deceptive emails to trick Internet users into giving away their sensitive private information, for example, login information for various online services, email accounts, or online banking information.

Such attacks are called phishing. In a phishing attack, cybercriminals usually send an email message with some popular service logo (for example, Microsoft, DHL, Amazon, Netflix), create urgency (wrong shipping address, expired password, etc.), and place a link which they hope their potential victims will click on.

After clicking the link presented in such email message, victims are redirected to a fake website that looks identical or extremely similar to the original one. Victims are then asked to enter their password, credit card details, or some other information that gets stolen by cybercriminals.

Emails with Malicious Attachments

Another popular attack vector is email spam with malicious attachments that infect users' computers with malware. Malicious attachments usually carry trojans that are capable of stealing passwords, banking information, and other sensitive information.

In such attacks, cybercriminals' main goal is to trick their potential victims into opening an infected email attachment. To achieve this goal, email messages usually talk about recently received invoices, faxes, or voice messages.

If a potential victim falls for the lure and opens the attachment, their computers get infected, and cybercriminals can collect a lot of sensitive information.

While it's a more complicated method to steal personal information (spam filters and antivirus programs usually detect such attempts), if successful, cybercriminals can get a much wider array of data and can collect information for a long period of time.

Sextortion Emails

This is a type of phishing. In this case, users receive an email claiming that a cybercriminal could access the webcam of the potential victim and has a video recording of one's masturbation.

To get rid of the video, victims are asked to pay a ransom (usually using Bitcoin or another cryptocurrency). Nevertheless, all of these claims are false - users who receive such emails should ignore and delete them.

How to spot a malicious email?

While cyber criminals try to make their lure emails look trustworthy, here are some things that you should look for when trying to spot a phishing email:

• Check the sender's ("from") email address: Hover your mouse over the "from" address and check if it's legitimate. For example, if you received an email from Microsoft, be sure to check if the email address is @microsoft.com and not something suspicious like @m1crosoft.com, @microsfot.com, @account-security-noreply.com, etc.
• Check for generic greetings: If the greeting in the email is "Dear user", "Dear @youremail.com", "Dear valued customer", this should raise suspiciousness. Most commonly, companies call you by your name. Lack of this information could signal a phishing attempt.
• Check the links in the email: Hover your mouse over the link presented in the email, if the link that appears seems suspicious, don't click it. For example, if you received an email from Microsoft and the link in the email shows that it will go to firebasestorage.googleapis.com/v0... you shouldn't trust it. It's best not to click any links in the emails but to visit the company website that sent you the email in the first place.
• Don't blindly trust email attachments: Most commonly, legitimate companies will ask you to log in to their website and to view any documents there; if you received an email with an attachment, it's a good idea to scan it with an antivirus application. Infected email attachments are a common attack vector used by cybercriminals.

To minimise the risk of opening phishing and malicious emails we recommend using Combo Cleaner Antivirus for Windows. 

Example of a spam email:

What to do if you fell for an email scam?

• If you clicked on a link in a phishing email and entered your password - be sure to change your password as soon as possible. Usually, cybercriminals collect stolen credentials and then sell them to other groups that use them for malicious purposes. If you change your password in a timely manner, there's a chance that criminals won't have enough time to do any damage.
• If you entered your credit card information - contact your bank as soon as possible and explain the situation. There's a good chance that you will need to cancel your compromised credit card and get a new one.
• If you see any signs of identity theft - you should immediately contact the Federal Trade Commission. This institution will collect information about your situation and create a personal recovery plan.
• If you opened a malicious attachment - your computer is probably infected, you should scan it with a reputable antivirus application. For this purpose, we recommend using  Combo Cleaner Antivirus for Windows.
• Help other Internet users - report phishing emails to Anti-Phishing Working Group, FBI’s Internet Crime Complaint Center, National Fraud Information Center and U.S. Department of Justice.

Frequently Asked Questions (FAQ)

Why did I receive this email?

These messages are sent in large batches to many recipients at once. Email addresses used in such campaigns are typically gathered through data breaches, fake sign-up pages, or other collection methods. The emails are generally not a sign of personal targeting.

I have provided my personal information when tricked by this email, what should I do?

If you entered your email credentials on the fake page, change your email account password right away. Also update passwords on any other accounts that share the same login or are linked to the compromised email. Contact your email provider's support team if you need further assistance.

I have downloaded and opened a malicious file attached to an email, is my computer infected?

The risk depends on the file type. Executable files (.exe and similar) typically start an infection immediately when opened. Office documents and PDFs usually require extra interaction, such as enabling macros or approving a download, before anything harmful runs on your system.

I have read the email but did not open the attachment, is my computer infected?

Reading or viewing an email is generally safe. Infection requires actively interacting with a malicious element, such as opening an attachment or following a link and entering information. Simply reading the message without doing either poses no risk.

Will Combo Cleaner remove malware infections that were present in email attachment?

Yes, Combo Cleaner is designed to detect and remove a wide range of malware. Running a full system scan is the best approach to ensure that any threats introduced through a malicious email are identified and eliminated.