Written by Tomas Meskauskas
Damage level: High
OpenCloud Security uninstall guide
OpenCloud Security is a fake antivirus program similar to WolfRam Antivirus, OpenCloud Antivirus, and others. Like previous versions, this bogus program imitates the running of computer security scans and then displays fake results. Do not be impressed by the professional appearance of OpenCloud Security - it is completely useless. This bogus scanner was created by Internet criminals to steal money from your credit card account and the fake software is designed to scare you into believing that your computer is highly infected with malware. It then coerces you into paying for a non existent full version. If you click the "Remove Threats" button in the main window of OpenCloud Security, you are directed to a website where you will be encouraged to enter your banking information and purchase a full version of this fake scanner. You should not buy OpenCloud Security, as this program is proliferated through rogue websites that exploit various security vulnerabilities in order to install fake computer security scanners on your computer. The features that OpenCloud Security offers to protect your PC are fake, and the creators of this bogus program hope that you will fall for their scam and purchase a non existent full version. You should remove this fake computer security scanner from your PC immediately.
The following are examples of fake alerts generated by OpenCloud Security:
"Warning! The file "taskmgr.exe" is infected. Running of the application is impossible. Please activate your antivirus software."
"Windows Security Alert. To help protect your computer, Windows Firewall has blocked some features of this program. Do you want to keep blocking this program? Name: Zeus Trojan Publisher: Unauthorized."
"Warning! Infection found. Unwanted software (malware) or tracking cookies have been found during last scan. It is highly recommended to remove them from your computer. Keylogger Zeus was detected and put in quarantine. Keylogger Zeus is very dangerous software used by criminals to steal personal data, such as credit card information, access to banking accounts, passwords to social networks, and e-mails."
"Security Warning. Malicious programs that may steal your private information and prevent your system from working properly are detected on your computer. Click here to clean your PC immediately."
"Warning: Infection is Detected. Windows has found spyware infection on your computer! Click here to update your Windows antivirus software."
"Windows Security Center. Serious security vulnerabilities were detected on this computer. Your privacy and personal data may be at risk. Do you want to protect your PC?"
Ignore these fake messages and remove OpenCloud Security from your computer.
Opencloud Security virus removal:
Before downloading, enter the Opencloud Security activation key in the registration window. Click "Enter Activation key" button and paste this key:
When the registration key is entered, OpenCloud Security will behave as if you have purchased it and will stop generating fake warnings. It will also enable some previously disabled Windows features. Note that registering this program will not remove it from your PC. It will simply disable the fake warnings and you should enable you to download and install the spyware remover.
If you cannot download or run the spyware remover, try running the registry fix (link below). It enables execution of programs. Download the registryfix.reg file, double click it, click YES, and then OK.
If installation fails, you can try downloading the customized installer developed by our technicians to bypass Data Recovery spyware infection. Your browser may report that this file as unsafe. Please ignore these warnings. Download customized installer
Opencloud Security removal instructions (on infected computer):
1. Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.
Here is a video demonstrating how to start Windows in "Safe Mode with Networking":
Windows XP users:
Windows Vista / 7 users:
Windows 8 users:
2. Open Internet Explorer, click Tools and select Internet Options. Select "Connections".
3.Click LAN settings, if 'Use a proxy server for your LAN' is checked, uncheck it and press OK.
4. Download HijackThis and save it to your desktop. Some malicious programs are able to block HijackThis, so when you click the download link, in the Save dialog, rename HijackThis.exe to iexplore.exe and only then click the Save button. After saving the file to your desktop, double click it. In the main HijackThis window click the “Do a system scan only” button. Select the following entries (place a tick at the left of the entries):
%AppData%\OpenCloud Security\OpenCloud Security.exe
%AppData%\OpenCloud Security\OpenCloud Security.ico
%StartMenu%\Programs\OpenCloud Security\OpenCloud Security.lnk
After selecting the required entries, click "Fix Checked". After this procedure you can close HijackThis and proceed to the next removal step.
5. Download legitimate anti-spyware software to fully remove Opencloud Security from your computer.
Other tools known to remove Opencloud Security:
The fake antivirus programs (also known as "rogue antivirus programs" or "scareware") are applications that tries to lure computer users into paying for their non-existent full versions to remove the supposedly detected security infections (although the computer is actually clean). These bogus programs are created by cyber criminals who design them to look as legitimate antivirus software. Most commonly rogue antivirus programs infiltrate user's computer using poop-up windows or alerts which appear when users surf the Internet. These deceptive messages trick users into downloading a rogue antivirus program on their computers. Other known tactics used to spread scareware include exploit kits, infected email messages, online ad networks, drive-by downloads, or even direct calls to user's offering free support.
A computer that is infected with a fake antivirus program might also have other malware installed on it as rogue antivirus programs often are bundled with Trojans and exploit kits. Noteworthy that additional malware that infiltrates user's operating system remains on victim's computer regardless of whether a payment for a non-existent full version of a fake antivirus program is made. Here are some examples of fake security warning messages that are used in OpenCloud Security distribution:
Computer users who are dealing with a rogue security software shouldn't buy it's full version. By paying for a license key of a fake antivirus program users would send their money and banking information to cyber criminals. Users who have already entered their credit card number (or other sensitive information) when asked by such bogus software should inform their credit card company that they have been tricked into buying a rogue security software. Screenshot of a web page used to lure computer users into paying for a non-existent full version of OpenCloud Security and other rogue antivirus programs:
To protect your computer from OpenCloud Security and other rogue antivirus programs users should:
- Keep their operating system and all of the installed programs up-to-date.
- Use legitimate antivirus and anti-spyware programs.
- Use caution when clicking on links in social networking websites and email messages.
- Don't trust online pop-up messages which state that your computer is infected and offers you to download security software.
Symptoms indicating that your operating system is infected with a fake antivirus program:
- Intrusive security warning pop-up messages.
- Alerts asking to upgrade to a paid version of a program to remove the supposedly detected malware.
- Slow computer performance.
- Disabled Windows updates.
- Blocked Task Manager.
- Blocked Internet browsers or inability to visit legitimate antivirus vendor websites.
If you are experiencing problems while trying to remove OpenCloud Security from your computer, please ask for assistance in our malware removal forum.
If you have additional information on OpenCloud Security or it's removal please share your knowledge in the comments section below.