Written by Tomas Meskauskas
Damage level: Medium
What is SweetIM toolbar and how to remove it?
What is SweetIM Toolbar?
SweetIM toolbar is a browser add-on, which adds various shortcuts such as games, deal pages, etc., to your browsers for easy access. This toolbar also changes your homepage to home.sweetim.com
While some people may find SweetIM toolbar useful, this browser add-on can be categorized as an unwanted application. The default homepage set by this toolbar is enhanced by deceptive ads which redirect PC users to survey pages.
Furthermore, the search engine used by home.sweetim.com appears like Google, using a logo with Google colors. In fact, this search engine provides unrelated advertisements that are easy to confuse with organic search results. Another reason why SweetIM toolbar can be categorized as unwanted is that it comes bundled with free software - unsuspecting computer users can easily install it inadvertently. To avoid this situation, ensure you study every window of all program installation processes, since some software developers use toolbars such as SweetIM to monetize free software downloads. Furthermore, the uninstall process of SweetIM toolbar is not full - you need to manually remove it from the Chrome and Firefox browsers.
SweetIM toolbar is not malware or a virus, since it does not self-install on users' computers. It is often installed by accident when users download and install free software from the Internet. If you have installed SweetIM toolbar and you are satisfied with it, then you do not need to perform any steps. If, however, you have not intentionally installed it, or have done so inadvertently, use the removal guide provided to remove SweetIM toolbar from your Internet browsers.
- What is SweetIM Toolbar?
- STEP 1. Uninstall Internet Explorer Toolbar by SweetPacks, SweetIM for Messanger, Update Manager for SweetPacks applications using Control Panel.
- STEP 2. Remove SweetIM redirect from Internet Explorer.
- STEP 3. Remove SweetIM browser hijacker from Google Chrome.
- STEP 4. Remove SweetIM homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove SweetIM redirects manually by deleting files and registry entries.
SweetIM Toolbar removal:
Windows 7 users:
Click "Start" ("Windows Logo" at the bottom left corner of your desktop), choose "Control Panel". Locate and click "Programs and Features".
Windows XP users:
Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".
WIndows 8 users:
Right-click in the screen’s bottom-left corner, select Control Panel. In the opened window choose "Uninstall a Program".
In the uninstall programs window, look for "Internet Explorer Toolbar by SweetPacks, SweetIM for Messanger, Update Manager for SweetPacks", select these entries and click " Uninstall" or "Remove"
After uninstalling SweetIM Toolbar, scan your computer with anti-spyware software for any remaining unwanted components. Use recommended malware removal software.
SweetIM Toolbar removal from browsers:
Video showing how to remove potentially unwanted browser add-ons:
Uninstalling SweetIM Toolbar is not adequate; remove any remaining unwanted components from your Internet browsers manually.
Remove SweetIM Toolbar from Internet Explorer:
If you have accidentally clicked "Yes" in the uninstall screen of SweetIM Toolbar, click on the "gear" icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window, remove home.sweetim.com and enter your preferred domain, which will open each time you launch Internet Explorer.
If you continue having problems with the removal of SweetIM, you can reset your Internet Explorer settings to default.
Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl" In the opened window click the "Advanced" tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click the "Advanced" tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the "gear" icon. Select "Internet Options".
In the opened window, select the "Advanced" tab.
Click the "Reset" button.
Confirm that you want to reset Internet Explorer settings to default by clicking the "Reset" button.
Remove SweetIM Toolbar from Google Chrome:
Click the Chrome menu icon(at the top right corner of Google Chrome) select "Tools" and click on "Extensions". Locate "SweetIM for Facebook", select it and click on a trash can icon.
To change your homepage from home.sweetim.com to your preferred domain, click the Chrome menu icon(at the top right corner of Google Chrome) select "Settings". In "On startup" section click "set pages", hover your mouse over home.sweetim.com and click the x symbol. Now you can add your preferred website as your homepage.
If you continue having problems with the removal of SweetIM, you can reset your Google Chrome browser settings. Click the Chrome menu icon(at the top right corner of Google Chrome) and select "Tools". From the opened menu, select "Extensions". In the opened window, select "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click the "Show advanced settings…" link.
After scrolling to the bottom of the screen click the "Reset browser settings" button.
In the opened window confirm that you want to reset Google Chrome settings to default by clicking the "Reset" button.
Remove SweetIM Toolbar from FireFox:
Click on the Firefox menu (at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable "SweetPacks Toolbar for FireFox".
To reset your homepage click on the Firefox menu (at the top right corner of the main window) then select "Options", in the opened window, remove home.sweetim.com and enter your preferred domain.
If you continue having problems with the removal of SweetIM, you can reset your Mozilla FireFox settings to default.
Open Mozilla Firefox, at the top right corner of the main window click the Firefox menu,in the opened menu, click the "Open Help Menu" icon,
Select "Troubleshooting Information".
In the opened window click the "Reset Firefox" button.
In the opened window confirm that you want to reset Mozilla Firefox settings to default by clicking the "Reset" button.
Manual SweetIM Toolbar removal:
If you were unable to remove SweetIM Toolbar using the steps above, you can use this manual removal instruction. Use it at your own risk, since if you do not have strong computer knowledge, you could harm your operating system. Be careful and use it only if you are an experienced computer user. (Instructions on how to end processes, remove registry entries...)
End these SweetIM Toolbar processes:
Remove these SweetIM Toolbar registry entries:
Delete these SweetIM Toolbar files:
A browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. While browser redirects might seem as a low risk security infection, computer users should know that the websites to which they are being redirected to commonly contain deceptive online advertisements and the Internet search engine that is presented in such websites might return shady Internet search results. Using such websites for one's daily Internet searches might easily end up in privacy issues, identity theft or malware infections.
A computer that is affected by a browser hijacker is exposed to high risk security infections. To prevent further privacy and security issues it's recommended removing any Internet browser settings altering adware as soon as possible. Here are some examples of free software download clients that are used in SweetIM Toolbar distribution:
To avoid installation of SweetIM Toolbar be very attentive when downloading and installing free software. If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine:
Some of the mentioned free software download clients don't allow downloading the chosen free program if user decides to decline installation of it's offered toolbars, in such cases it's recommended to cancel the installation and look for an alternative download source.
Symptoms indicating that your Internet browsers are affected by a browser hijacker:
- Your homepage and/or default Internet search engine is changed.
- Appearance of new toolbars.
- Slow performance of Internet browsers.
- New Bookmarks or Favorites added.
- You can't change your homepage or default search engine.
- You see online ads on your screen that are not served by the website.
- You get redirected to pages you never intended to visit.
If you are experiencing problems while trying to remove SweetIM Toolbar from your Internet browsers, please ask for assistance in our malware removal forum.
If you have additional information on SweetIM Toolbar or it's removal please share your knowledge in the comments section below.