SweetIM Toolbar

Also Known As: Search.sweetim.com Redirect, Type: Browser Hijacker, Distribution: High
Damage level Damage level: Medium

What is SweetIM toolbar and how to remove it?

What is SweetIM Toolbar?

SweetIM toolbar is a browser add-on, which adds various shortcuts such as games, deal pages, etc., to your browsers for easy access. This toolbar also changes your homepage to home.sweetim.com

While some people may find SweetIM toolbar useful, this browser add-on can be categorized as an unwanted application. The default homepage set by this toolbar is enhanced by deceptive ads which redirect PC users to survey pages.

Furthermore, the search engine used by home.sweetim.com appears like Google, using a logo with Google colors. In fact, this search engine provides unrelated advertisements that are easy to confuse with organic search results. Another reason why SweetIM toolbar can be categorized as unwanted is that it comes bundled with free software - unsuspecting computer users can easily install it inadvertently. To avoid this situation, ensure you study every window of all program installation processes, since some software developers use toolbars such as SweetIM to monetize free software downloads. Furthermore, the uninstall process of SweetIM toolbar is not full - you need to manually remove it from the Chrome and Firefox browsers.

sweetim toolbar

SweetIM toolbar is not malware or a virus, since it does not  self-install on users' computers. It is often installed by accident when users download and install free software from the Internet. If you have installed SweetIM toolbar and you are satisfied with it, then you do not need to perform any steps. If, however, you have not intentionally installed it, or have done so inadvertently, use the removal guide provided to remove SweetIM toolbar from your Internet browsers.

Quick menu:

SweetIM Toolbar removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click "Start" ("Windows Logo" at the bottom left corner of your desktop), choose "Control Panel". Locate and click "Programs and Features".

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".

WIndows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the screen’s bottom-left corner, select Control Panel. In the opened window choose "Uninstall a Program".

sweetim uninstall screen

sweetim uninstall message

In the uninstall programs window, look for "Internet Explorer Toolbar by SweetPacks, SweetIM for Messanger, Update Manager for SweetPacks", select these entries and click " Uninstall" or "Remove"

After uninstalling SweetIM Toolbar, scan your computer with anti-spyware software for any remaining unwanted components. Use recommended malware removal software.

Remover for SweetIM Toolbar

By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. We are affiliated with anti-virus and anti-spyware software listed on this site. All the products we recommend were carefully tested and approved by our technicians as being one of the most effective solutions for removing this threat.
If you need assistance removing SweetIM Toolbar, give us a call 24/7:
1-877-484-8393

SweetIM Toolbar removal from browsers:

Video showing how to remove potentially unwanted browser add-ons:

Uninstalling SweetIM Toolbar is not adequate; remove any remaining unwanted components from your Internet browsers manually.

Internet Explorer logoRemove SweetIM Toolbar from Internet Explorer:

sweetim toolbar Internet ExplorerIf you have accidentally clicked "Yes" in the uninstall screen of SweetIM Toolbar, click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Internet Options", in the opened window, remove home.sweetim.com and enter your preferred domain, which will open each time you launch Internet Explorer.

Optional method:

If you continue having problems with the removal of SweetIM, you can reset your Internet Explorer settings to default.

Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl" In the opened window click the "Advanced" tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click the "Advanced" tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the "gear" icon. Select "Internet Options".

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the "Advanced" tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the "Reset" button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you want to reset Internet Explorer settings to default by clicking the "Reset" button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove SweetIM Toolbar from Google Chrome:

sweetim toolbar google chrome

Click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) select "Tools" and click on "Extensions".  Locate "SweetIM for Facebook", select it and click on a trash can icon.

To change your homepage from home.sweetim.com to your preferred domain, click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) select "Settings". In "On startup" section click "set pages", hover your mouse over home.sweetim.com and click the x symbol. Now you can add your preferred website as your homepage.

Optional method:

If you continue having problems with the removal of SweetIM, you can reset your Google Chrome browser settings. Click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) and select "Tools". From the opened menu, select "Extensions". In the opened window, select "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click the "Show advanced settings…" link.

Resetting Google Chrome setting to default - accessing settings

After scrolling to the bottom of the screen click the "Reset browser settings" button.

Resetting Google Chrome settings to default - advanced settings

 In the opened window confirm that you want to reset Google Chrome settings to default by clicking the "Reset" button.

Resetting Google Chrome settings to default - confirm that you want to reset Chrome settings to default by clicking the Reset button

Mozilla Firefox logoRemove SweetIM Toolbar from FireFox:

sweetim toolbar firefox

Click on the Firefox menu firefox menu icon(at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable "SweetPacks Toolbar for FireFox".

To reset your homepage click on the Firefox menu firefox menu icon(at the top right corner of the main window) then select "Options", in the opened window, remove home.sweetim.com and enter your preferred domain.

Optional method:

If you continue having problems with the removal of SweetIM, you can reset your Mozilla FireFox settings to default.

Open Mozilla Firefox, at the top right corner of the main window click the Firefox menu,firefox menu iconin the opened menu, click the "Open Help Menu" icon,firefox help menu

Resettings Mozilla Firefox settings to default - accessing

Select "Troubleshooting Information".

Resetting Mozilla Firefox settings to default - accessing

In the opened window click the "Reset Firefox" button.

Resetting Mozilla Firefox settings to default - clicking the

In the opened window confirm that you want to reset Mozilla Firefox settings to default by clicking the "Reset" button.

Resetting Mozilla Firefox settings to default - confirming settings reset by clicking the

Manual SweetIM Toolbar removal:

If you were unable to remove SweetIM Toolbar using the steps above, you can use this manual removal instruction. Use it at your own risk, since if you do not have strong computer knowledge, you could harm your operating system. Be careful and use it only if you are an experienced computer user. (Instructions on how to end processes, remove registry entries...)

End these SweetIM Toolbar processes:

SweetIM.exe

Remove these SweetIM Toolbar registry entries:

HKEY_CLASSES_ROOT\SWEETIE.IEToolbar.1
HKEY_CLASSES_ROOT\SWEETIE.IEToolbar
HKEY_CLASSES_ROOT\SweetIM_URLSearchHook.ToolbarURLSearchHook.1
HKEY_CLASSES_ROOT\SweetIM_URLSearchHook.ToolbarURLSearchHook
HKEY_CLASSES_ROOT\Toolbar3.SWEETIE.1
HKEY_CLASSES_ROOT\Toolbar3.SWEETIE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\SweetIM.exe\(Default)
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{EEE6C35B-6118-11DC-9C72-001320C79847}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{EEE6C35B-6118-11DC-9C72-001320C79847}
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks\{EEE6C35D-6118-11DC-9C72-001320C79847}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\SweetIM.exe\".
HKEY_CURRENT_USER\Software\SweetIM\
HKEY_LOCAL_MACHINE\SOFTWARE\SweetIM\

Delete these SweetIM Toolbar files:

%COMMONAPPDATA%\SweetIM\Messenger\conf\users\main_user_config.xml
%COMMONAPPDATA%\SweetIM\Messenger\data\contentdb\cache_indx.dat
%PROGRAMFILES%\SweetIM\Messenger\default.xml
%PROGRAMFILES%\SweetIM\Messenger\mgYahooMessengerAdapter.dll
%PROGRAMFILES%\SweetIM\Messenger\msvcp71.dll
%PROGRAMFILES%\SweetIM\Messenger\msvcr71.dll
%PROGRAMFILES%\SweetIM\Messenger\SweetIM.exe

Summary:

A browser hijacker is a type of adware that alters user's Internet browser settings by changing one's homepage and default Internet search engine to some unwanted website. Most commonly this type of adware infiltrates user's operating system through free software downloads. While browser redirects might seem as a low risk security infection, computer users should know that the websites to which they are being redirected to commonly contain deceptive online advertisements and the Internet search engine that is presented in such websites might return shady Internet search results. Using such websites for one's daily Internet searches might easily end up in privacy issues, identity theft or malware infections.

A computer that is affected by a browser hijacker is exposed to high risk security infections. To prevent further privacy and security issues it's recommended removing any Internet browser settings altering adware as soon as possible. Here are some examples of free software download clients that are used in SweetIM Toolbar distribution:

Free software download managers distributing browser hijackers

To avoid installation of SweetIM Toolbar be very attentive when downloading and installing free software. If your download is managed by a download client be sure to opt out of installing advertised toolbars or applications that seek to change your homepage and default Internet search engine:

Declining installation of browser hijackers

Some of the mentioned free software download clients don't allow downloading the chosen free program if user decides to decline installation of it's offered toolbars, in such cases it's recommended to cancel the installation and look for an alternative download source.

Symptoms indicating that your Internet browsers are affected by a browser hijacker:

  • Your homepage and/or default Internet search engine is changed.
  • Appearance of new toolbars.
  • Slow performance of Internet browsers.
  • New Bookmarks or Favorites added.
  • You can't change your homepage or default search engine.
  • You see online ads on your screen that are not served by the website.
  • You get redirected to pages you never intended to visit.

If you are experiencing problems while trying to remove SweetIM Toolbar from your Internet browsers, please ask for assistance in our malware removal forum.

If you have additional information on SweetIM Toolbar or it's removal please share your knowledge in the comments section below.

About the author:

I am passionate about computer security and technology. I have an experience of 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an editor for pcrisk.com since 2010.

Follow me on Google+ to stay informed about the latest online security threats.

Our malware removal guides are free. However, if you want to support us you can send us a donation.