Also Known As: TrustedOffer Virus
Type: Adware
Damage level: Moderate
Distribution: High
Damage Level - how to remove pop-ups ads from this site?

What is is a malicious website, which serves various deceptive ads in the hope that Internet users complete online surveys, divulge their private information, or install various adware and potentially unwanted programs (PUPs). This site is related to unwanted browser add-ons, which, when installed on Internet browsers (Internet Explorer, Google Chrome, Mozilla FireFox), cause pop-up ads served by Whilst these pop-up ads do not cause malware, Internet users should avoid clicking them since they lead to installation of unwanted browser toolbars, redirect issues, and online surveys, which encourage computer users to subscribe to costly and useless mobile services.

Unwanted pop-up ads are often related to free software download websites, which 'bundle' adware in order to monetize their free downloads. pop-up ads appear whilst browsing the Internet - each opening a new browser tab and pop-up. The URL bears the name of the website from which the ad was generated. For example, when clicking on Google search results, the pop-up is displayed as Note that no legitimate websites are related to - it is a malicious website and should be avoided. pop-up ads pop-up ads are directly related to potentially unwanted browser add-ons distributed using free software downloads. is similar in behaviour to To avoid installation of adware causing unwanted pop-up ads and browser redirect issues, Internet users should express caution when downloading and installing free software - avoid installation of any additional browser add-ons and toolbars. Check each installation step and uncheck any options suggesting changes to the Internet browser settings (default search engine, homepage, etc.) pop-up ads are a clear indication that your computer is infiltrated with adware - use the removal guide provided to eliminate unwanted pop-up ads.

Examples of pop-up ads URL formatting:

After analyzing this adware, we concluded that pop-up ads served by are caused by various unwanted browser add-ons. Note that each case can be different, thus when following this removal guide, bear in mind that browser plug-ins on your computer may have different names. If you discover browser add-ons causing pop-up ads, and they are not listed in this removal guide, please list them in the "comments" section.

Quick menu: pop-up virus removal:

Windows 7 users:


Click "Start" ("Windows Logo" in the bottom left corner of your desktop), choose "Control Panel". Locate "Programs and Features".

Windows XP users:


Click "Start", choose "Settings" and click "Control Panel". Locate and click "Add or Remove Programs".

WIndows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the screen’s bottom-left corner, select Control Panel. In the opened window choose "Uninstall a Program". pop-up virus uninstall

In the uninstall programs window, look for "DownloadTerms 1.0", "Cool Smiley Bar for Facebook", ffdshow", "Haali Media Splitter", "Less Tabs", "Unfriend Check", "Updater Service", "WebCake", select these entries and click "Uninstall" or "Remove".

After uninstalling potentially unwanted programs, scan your computer for any remaining unwanted components or possible malware infections. Recommended malware removal software.

Remover for Pop-up

If you need assistance removing Pop-up, give us a call 24/7:
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Remove pop-ups from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove pop-ups from Internet Explorer: pop-up virus removal from Internet Explorer

Click on the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer) select "Manage Add-ons". Look for "DownloadTerms, Unfriend Check, Less Tabs, Cool Smiley Bar for Facebook, WebCake" and disable them.

Optional method:

If you continue to have problems with removal of pop-up ads, reset your Internet Explorer settings to default.

Windows XP users: Click "Start", click "Run", in the opened window type "inetcpl.cpl". In the opened window click on the"Advanced" tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type "inetcpl.cpl" and click enter. In the opened window click on the "Advanced" tab, then click Reset.

Windows 8 users: Open Internet Explorer and click on the "gear" icon. Select "Internet Options". In the opened windows select "Advanced" tab and click on the "Reset" button.

Google Chrome logoRemove pop-ups from Google Chrome: pop-up virus removal from Google Chrome

Click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) select "Tools" and click on "Extensions".  Locate: "DownloadTerms", "Cool Smiley Bar for Facebook", "LessTabs", "Unfriend Check", "WebCake", select these entries and click on the trash can icon.

If any of the listed extensions are greyed-out and you cannot remove them ("This extension is managed and cannot be removed of disabled"), follow this removal guide - how to remove a managed Google Chrome extension?

Optional method:

If you continue having problems with the removal of pop-up ads you can reset your Google Chrome browser settings. Click the Chrome menu iconGoogle Chrome options icon(at the top right corner of Google Chrome) and select "Tools". In the opened menu select "Extensions" and click "Settings" (at the left corner of the screen). Scroll down to the bottom of the screen. Click on the "Show advanced settings…." link. After scrolling to the bottom of the screen click on the "Reset browser settings" button. In the opened window click on the "Reset" button.

Mozilla Firefox logoRemove pop-ups from Mozilla FireFox: pop-up virus removal from Mozilla FireFox

Click on the Firefox menu firefox menu icon(at the top right corner of the main window) select "Add-ons". Click on "Extensions" and disable these add-ons: "DownloadTerms", "Cool Smiley Bar for Facebook", "LessTabs", "Unfriend Check", "WebCake".

Optional method:

If you continue to have problems with removal of pop-up ads, reset your Mozilla FireFox settings to default.

Open Mozilla Firefox, at the top right corner of the main window click on the Firefox menufirefox menu iconin the opened menu click on the "Open Help Menu" iconfirefox help menu then select "Troubleshooting Information", in the opened window click on "Reset Firefox" button.

Summary: Pop-up is an adware program that tracks user's Internet browsing and generates intrusive online advertisements. Most commonly adware or potentially unwanted applications infiltrate user's Internet browsers through free software downloads. Internet users should know that nowadays most of free software download websites are using download clients to manage their freeware download process, unfortunately some of the mentioned download clients don't properly disclose the fact that advertised browser plugins or toolbars will be installed together with the free program that users have decided to download.

Download clients and installers that are used to distribute adware commonly hide the “decline” button that can be used to opt-out of installing the advertised potentially unwanted applications. Some of the malicious free software download websites doesn't allow to download the chosen freeware if users decide to decline the installation of promoted software. Notice that the safest source for downloading free software is it's developers website. Screenshot of the free software download clients that are used in Pop-up distribution:

Free software download clients used in adware distribution

To avoid installation of Pop-up be very attentive when downloading and installing free software. If your download is managed by a download client be sure to decline installation of promoted browser plug-ins and toolbars:

Using decline button to avoid installation of adware

When installing the already downloaded free program choose “custom” or “advanced” installation options – this step will reveal all of the potentially unwanted applications that are being installed together with your chosen free program:

Using custom installation when downloading free software
If you are experiencing problems while trying to remove Pop-up from your computer, please ask for assistance in our malware removal forum.

If you have additional information on Pop-up or it's removal please share your knowledge in the comments section below.

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