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Your Computer May Be At Risk Scam

Also Known As: Your Computer May Be At Risk virus
Type: Adware
Damage level: Medium

What is Your Computer May Be At Risk?

"Your Computer May Be At Risk" is a fake error message displayed by a number of deceptive potentially unwanted programs (PUPs, such as "PC Clean Plus", "PC Purifier", etc.) By offering a variety of 'useful features', PUPs often trick users into believing that they are legitimate programs.

In fact, they often infiltrate systems without consent. Furthermore, these rogue programs track web browsing activity and often display intrusive online advertisements.

Your Computer May Be At Risk adware

The "Your Computer May Be At Risk" error states that the system has crashed. To receive help in solving this problem, users must supposedly contact "Tech Support" via a telephone number provided (844-763-5838). Be aware, however, that this error message is not genuine - it is a scam.

Criminals merely attempt to trick victims into calling and paying for services that are not required. Furthermore, PUPs often gather information such as IP addresses, URLs visited, pages viewed, search queries, etc., without users' consent.

This recorded data might be personally identifiable and shared by developers of PUPs with third parties (potentially, cyber criminals) who generate revenue by misusing personal information. Thus, the presence of information-tracking applications on your system can lead to serious privacy issues or even identity theft.

Another downside is display of intrusive online advertisements. Pop-up, banner, coupon, and other similar ads are displayed using a ‘virtual layer’ (a tool that enables placement of third party graphical content on any site).

These ads often conceal underlying web content and can lead to malicious websites - even accidental clicks might result in high-risk adware or malware infections. For these reasons, uninstall potentially unwanted programs immediately.

Threat Summary:
Name Your Computer May Be At Risk virus
Threat Type Adware, Unwanted ads, Pop-up Virus
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers.
Damage Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

The Internet is full of potentially unwanted programs that offer users various 'useful features', including Slithermon, MegaBackup, Trezaa, and My Web Shield (just some examples from many). These applications may appear legitimate and useful, however, do not be tricked.

Potentially unwanted programs are designed only to generate revenue for the developers and they provide no value for regular users. PUPs collect personally identifiable information, display intrusive ads, and often cause unwanted browser redirects.

How did PUPs install on my computer?

Some PUPs have official download websites, however, most are distributed using a deceptive marketing method called "bundling".

Developers know that users often rush the download/installation processes and skip most steps. Therefore, bundled programs are hidden within the "Custom/Advanced" settings of these processes. Skipping this section can lead to inadvertent installation of bogus programs.

How to avoid installation of potentially unwanted applications?

To prevent system infiltration by PUPs, be cautious when downloading and installing software. Select the "Custom/Advanced" settings and carefully analyze each step. Furthermore, decline offers to download/install additional applications and opt-out of those already included.

Screenshots of potentially unwanted programs displaying "Your Computer May Be At Risk" fake error:

PUP displaying Your Computer May Be At Risk fake error (PC Clean Plus) PUP displaying Your Computer May Be At Risk fake error (PC Purifier)

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Potentially unwanted programs' removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Your Computer May Be At Risk adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications (e.g. "PC Clean Plus", "PC Purifier"), select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Your Computer May Be At Risk ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing Your Computer May Be At Risk ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the your computer may be at risk virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Your Computer May Be At Risk  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome options icon (at the top right corner of Google Chrome), select "Tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Removing Your Computer May Be At Risk ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the your computer may be at risk virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing Your Computer May Be At Risk ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing Your Computer May Be At Risk ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with your computer may be at risk virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the your computer may be at risk virus, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Post a comment:
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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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