Virus Found Scam (Mac)

Also Known As: "Virus Found" pop-up
Type: Adware
Distribution: Moderate
Damage level: Medium

How to remove Virus Found from Mac?

What is Virus Found?

"Virus Found" is a fake pop-up error message displayed by a malicious website. Users often visit this website inadvertently - they are redirected by various potentially unwanted programs (PUPs). Research shows that PUPs infiltrate systems without consent (the "bundling" method). As well as causing unwanted redirects, PUPs deliver intrusive online advertisements and continually record information relating to users' Internet browsing activity.

Virus Found adware

This fake error states that there is high-risk computer infection and that a system scan must be run. The computer scan results claim that the system is infected with the Tapsnake virus. Victims are then encouraged to download an anti-virus suite, which is supposedly capable of removing the aforementioned malware. As mentioned above, however, "Virus Found" is fake and there is no infection. Cyber criminals attempt to trick users into downloading a fake anti-virus suite (a PUP) called "Mackeeper". You can remove this error message simply by closing the web browser. Be aware that PUPs employ a "virtual layer" to generate pop-up, coupon, banner, and other similar advertisements. The virtual layer enables placement of third party graphical content on any site. Therefore, displayed ads often conceal underlying web content, thereby significantly diminishing the Internet browsing experience. In addition, they might redirect to malicious websites and even accidental clicks can result in high-risk computer infections. Furthermore, PUPs continually track users' Internet browsing activity by gathering IP addresses, URLs visited, pages viewed, and other information that might contain personal details. This collected data is later shared with third parties (potentially, cyber criminals) who generate revenue by misusing private information. Thus, the presence of information-tracking apps can result in serious privacy issues or even identity theft. We strongly advise you to uninstall all potentially unwanted programs immediately.

There are dozens of virtually identical fake pop-up errors. As with "Virus Found", pop-ups such as IOS CRASH REPORT, Your Device Has Been Blocked, Critical Security Warning!, and many others, also claim that the system is infected, missing files, or damaged in other similar ways. None should be trusted. The only purpose of fake error messages is to generate revenue for the developers. By offering various 'useful features', these PUPs attempt to give the impression of legitimacy, however, once infiltrated, they cause unwanted redirects, deliver intrusive advertisements, and collect various user-system information.

How did Virus Found install on my computer?

As mentioned above, PUPs are distributed using a deceptive marketing method called "bundling" - stealth installation of third party applications with regular applications. Developers hide bundled apps within the "Custom/Advanced" settings of the download or installation processes. Rushing these procedures and skipping steps often leads to inadvertent installation of PUPs.

How to avoid installation of potentially unwanted applications?

To prevent system infiltration by PUPs be cautious when downloading and installing software. Closely analyze each step using the "Custom/Advanced" settings, decline offers to download/install additional applications and cancel those already included.

Text presented within "Virus Found" error:

VIRUS DETECTED The last website has infected your device with a virus. Press OK to begin the repair process.
A website you have visited has infected your device with a virus. A full system scan is now required to find and remove harmful files or applications.
Virus Tapsnake detected.
Please download the Mackeeper application to remove Tapsnake from your device.
VIRUS INFORMATION
Virus Name: Tapsnake
Risk: HIGH
VIRUS REMOVAL
Application Mackeeper
Rating 9.5/10
Price Free
REMOVE VIRUS NOW

"Virus Found" scam error GIF:

Virus Found GIF

Another variant of "VIRUS FOUND" scam targeted at Mac computer users (this one promotes MacKeeper PUP):

virus found POP-UP scam Mac

Text presented in this POP-UP scam variant:

VIRUS FOUND
A website you have visited today has infected your Mac with a virus. A full system scan is now required to find and remove harmful files or applications from your Mac OS X 10.13 device.

Instant automatic removal of Virus Found pop-up: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Virus Found pop-up. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Adware removal:

Remove Virus Found-related potentially unwanted applications from your "Applications" folder:

mac adware removal from applications folder

Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove "virus found" pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

"Virus Found" pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove "virus found" pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove "virus found" pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove "virus found" pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.