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My-search-start.com Redirect (Mac)

Also Known As: my-search-start.com browser hijacker
Type: Mac Virus
Damage level: Medium

What is my-search-start.com?

Developers present my-search-start.com as a 'high-experience' Internet search engine that significantly enhances the browsing experience by generating improved results.

Judging on appearance alone, my-search-start.com may appear legitimate and useful, however, developers promote it by employing rogue download/installation set-ups designed to hijack web browsers and modify various options without consent. Furthermore, this website continually records various information relating to users' web browsing activity.

my-search-start.com browser hijacker on a Mac computer

Research shows that set-ups target Safari, Google Chrome, and Mozilla Firefox. Following infiltration, set-ups modify the new tab URL, default search engine, and homepage options by assigning them to my-search-start.com.

They then stealthily install a number of "helper objects" (third party applications and/or browser plug-ins) to revert web browser settings when attempts are made to change them. Therefore, returning browsers to their previous states becomes impossible and users are forced to visit my-search-start.com when they open a new browser tab or search via the URL bar.

These redirects significantly diminish the Internet browsing experience. Another downside is information tracking - my-search-start.com and helper objects continually record various user-system information relating to users' Internet browsing activity.

The collected data (IP addresses, URLs visited, pages viewed, search queries, etc.) might contain personal details that developers share with third parties (potentially, cyber criminals) who misuse private information to generate revenue. Therefore, the presence of a data-tracking app can lead to serious privacy issues or even identity theft.

If you encounter unwanted redirects to my-search-start.com, uninstall all suspicious applications and browser plug-ins. Never return to this site.

my-search-start.com is identical to chumsearch.com, coolasearch.com, and search.mysafesearch.net. There are hundreds of other fake search engines that are very similar to these. By promising to generate improved search results, fake search engines attempt to give the impression of legitimacy.

Bear in mind, however, that these websites are designed only to generate revenue for the developers, whilst regular users receive no significant value. Fake search engines such as my-search-start.com merely cause unwanted redirects and continually record various user-system information.

How did my-search-start.com install on my computer?

To promote my-search-start.com, developers employ a deceptive marketing method called "bundling", since they know that users often rush the download/installation processes and skip steps.

Therefore, details regarding modification of browser settings are hidden within the "Custom" or "Advanced" settings of these procedures. By rushing and skipping this section, users often grant set-ups permission to modify various browser options, expose their systems to risk of various infections, and compromise their privacy.

How to avoid installation of potentially unwanted applications?

There are two simple steps you should take to prevent this situation. Firstly, never rush when downloading and installing software - select the "Custom/Advanced" settings and carefully analyze each step. Secondly, decline offers to download/install additional applications and never allow set-ups to modify settings irrelevant to the installation.

Website promoting my-search-start.com:

Dubious website used to promote my-search-start.com

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Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

My-search-start.com redirect removal:

Remove my-search-start.com-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove browser hijacker-related files and folders

Mac Go To Folder step

Click the Finder icon from the menu bar. Choose Go, and click Go to Folder...

Mac removing related files and folders - step 1Check for browser hijacker generated files in the /Library/LaunchAgents/ folder:

Mac go to /Library/LaunchAgents - step 1

In the Go to Folder... bar, type: /Library/LaunchAgents/

Mac go to /Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by browser hijackers - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Browser hijacker commonly installs several files with the exact same string.

Mac removing related files and folders - step 2Check for browser hijacker generated files in the ~/Library/Application Support/ folder:

Mac go to /Library/Application Support - step 1

In the Go to Folder... bar, type: ~/Library/Application Support/

Mac go to /Library/Application Support - step 2

In the "Application Support" folder, look for any recently-added suspicious folders. For example, "MplayerX" or "NicePlayer", and move these folders to the Trash.

Mac removing related files and folders - step 3Check for browser hijacker generated files in the ~/Library/LaunchAgents/ folder:

Mac go to ~/Library/LaunchAgents - step 1

In the Go to Folder... bar, type: ~/Library/LaunchAgents/

Mac go to ~/Library/LaunchAgents - step 2

In the "LaunchAgents" folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by browser hijackers - "installmac.AppRemoval.plist", "myppes.download.plist", "mykotlerino.ltvbit.plist", "kuklorest.update.plist", etc. Browser hijacker commonly installs several files with the exact same string.

Mac removing related files and folders - step 4Check for browser hijacker generated files in the /Library/LaunchDaemons/ folder:

Mac go to /Library/LaunchDaemons - step 1

In the "Go to Folder..." bar, type: /Library/LaunchDaemons/

Mac go to /Library/LaunchDaemons - step 2

In the "LaunchDaemons" folder, look for recently-added suspicious files. For example "com.aoudad.net-preferences.plist", "com.myppes.net-preferences.plist", "com.kuklorest.net-preferences.plist", "com.avickUpd.plist", etc., and move them to the Trash.

Mac removing malware related files and folders - step 5Scan your Mac with Combo Cleaner:

If you have followed all the steps correctly, your Mac should be clean of infections. To ensure your system is not infected, run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file, double click combocleaner.dmg installer. In the opened window, drag and drop the Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates its virus definition database and click the "Start Combo Scan" button.

Mac remove malware with Combo Cleaner - step 1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide; otherwise, it's recommended to remove any found infections before continuing.

Mac remove malware with Combo Cleaner - step 2

After removing files and folders generated by the browser hijackers, continue to remove rogue extensions from your Internet browsers.

Remove browser hijackers from Internet browsers

Safari iconRemove Safari browser hijackers:

Removal of malicious extensions in Safari - step 1

Open the Safari browser, from the menu bar, select "Safari" and click "Preferences...".

Removal of malicious extensions in Safari - step 2

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for regular browser operation.

Change your homepage:

Change Safari homepage

In the "Preferences" window, select the "General" tab. To set your homepage, type the preferred website URL (for example: www.google.com) in the Homepage field. You can also click the "Set to Current Page" button if you wish to set your homepage to the website you are currently visiting.

Change your default search engine:

Change Safari default search engine

In the "Preferences" window, select the "Search" tab. Here you will find a drop-down menu labeled "Search engine:" Simply select your preferred search engine from the drop-down list.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Google Chrome logoRemove Google Chrome browser hijackers:

Removal of malicious extensions in Google Chrome - step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More Tools" and click "Extensions". Locate all recently-installed suspicious extensions, select these entries and click "Remove".

Removal of malicious extensions in Google Chrome - step 2

Change your homepage

Change Google Chrome homepage

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select "Settings". In the "On startup" section, disable the malicious extension (if present), look for a browser hijacker URL below the "Open a specific or set of pages" option. If present, click on the three vertical dots icon and select "Remove".

Change your default search engine:

Change Google Chrome default search engine

To change your default search engine in Google Chrome: Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list look for a browser hijacker URL, when located click the three vertical dots near this URL and select "Delete".

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Mozilla Firefox logoRemove malicious extensions from Mozilla Firefox:

Removal of malicious extensions in Mozilla Firefox - step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window) and select "Add-ons and themes". Click "Extensions", in the opened window locate all recently-installed suspicious extensions, click on the three dots and then click "Remove".

Removal of malicious extensions in Mozilla Firefox - step 2

Change your homepage

Change Mozilla Firefox homepage

To reset your homepage, click the Firefox menu firefox menu icon (at the top right corner of the main window), then select "Settings", in the opened window disable malicious extension (if present), remove the browser hijacker URL and enter your preferred domain, which will open each time you start Mozilla Firefox.

Change your default search engine:

Change Mozilla Firefox default search engine - step 1

In the URL address bar, type "about:config" and press Enter. Click "Accept the Risk and Continue".

Change Mozilla Firefox default search engine - step 2

In the search filter at the top, type: "extensionControlled". Set both results to "false" by either double-clicking each entry or clicking the Mozilla Firefox switch about:config entry button button.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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