Google Chrome Critical ERROR removal instructions
What is Google Chrome Critical ERROR?
"Google Chrome Critical ERROR" is a fake error message similar to System Support Alert, Your Connection To This Site Is Not Private, This Build Of Windows 10 Is Corrupted, and many others. The error is displayed by various malicious sites that users often visit inadvertently - they are redirected by potentially unwanted programs (PUPs) or intrusive ads delivered by other malicious sites. Research shows that potentially unwanted programs typically infiltrate systems without permission and, as well as causing redirects, generate intrusive ads, record sensitive information and, sometimes, run unwanted background processes.
This error message claims that system has detected a suspicious connection to the system (that is attempting to steal data). It states that although Windows Firewall has blocked the connection, users' privacy remains at risk. Therefore, they are encouraged to immediately contact Microsoft 'tech support' via a toll-free telephone number ["+1 (877) 527-9459"] provided. Users then supposedly receive instructions about how to resolve these issues and protect their systems. Be aware, however, that "Google Chrome Critical ERROR" error is fake and has nothing to do with Microsoft or Google companies. In fact, cyber criminals generate revenue by tricking users into calling and paying for tech support that is not required - your computer is probably safe. Therefore, ignore "Google Chrome Critical ERROR" and certainly do not call the aforementioned telephone number. This error can be removed simply by closing the web browser, however, some websites run scripts that prevent users from closing browsing tabs/windows. In these cases, terminate the browser via Task Manager or simply reboot the system. Note that after re-running the browser, you should not restore the previous session, otherwise you will return to the malicious site.
Potentially unwanted programs are likely to deliver coupon, banner, pop-up, and other similar advertisements. To achieve this, developers employ tools that enable placement of third party graphical content on any site. These ads often conceal visited website content, thereby significantly diminishing the web browsing experience. Furthermore, they can redirect to malicious sites and even run scripts that stealthily download and install malware. Therefore, even a single click might result in high-risk computer infections. Another important issue is information tracking. The list of collected data types includes (but is not limited to) Internet Protocol (IP) addresses, Internet service providers (ISPs), geo-locations, website URLs visited, pages viewed, queries entered into search engines, and keystrokes. This information usually includes personal details that developers share with third parties (potentially, cyber criminals). These people generate revenue by misusing private information. Therefore, data-tracking apps might cause serious privacy issues. PUPs also mine cryptocurrencies or run other unwanted processes in the background without users' consent. By misusing resources in this way, potentially unwanted programs significantly reduce overall system performance. For these reasons, potentially unwanted programs must be eliminated immediately.
|Name||"Google Chrome Critical ERROR" virus|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||The message states that Google Chrome browser is damaged and/or system is infected and encourages users to immediately contact fake tech support.|
|Tech Support Scammer Phone Number||+1 (877) 527-9459, +1 (855) 979-6682|
|Symptoms||Fake error messages, fake system warnings, pop-up errors, hoax computer scan.|
|Distribution methods||Compromised websites, rogue online pop-up ads, potentially unwanted applications.|
|Damage||Loss of sensitive private information, monetary loss, identity theft, possible malware infections.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
As mentioned above, "Google Chrome Critical ERROR" shares many similarities with dozens of other fake errors. All claim that the system is somehow damaged (e.g., infected, missing files, etc.), however, these claims are merely attempts to extort money from unsuspecting users. All PUPs are very similar. By offering a wide range of "useful features", they attempt to give the impression of legitimacy and trick users to install, however, they are designed only to generate revenue for the developers. Rather than giving any real value, PUPs pose a direct threat to your privacy and Internet browsing safety.
How did potentially unwanted programs install on my computer?
Some PUPs have official download websites, however, most infiltrate systems without permission, since developers proliferate them using "bundling" and intrusive advertising methods. "Bundling" is essentially stealth installation of third party applications together with regular software. Developers hide "bundled" programs within "Custom/Advanced" settings (or other sections) of the download/installation processes - they do not disclose this information properly. Furthermore, many users rush these procedures and skip steps. In addition, they click various "tempting" links/ads without understanding the possible consequences. This behavior often leads to inadvertent installation of PUPs.
How to avoid installation of potentially unwanted applications?
Be aware that poor knowledge and careless behavior are the main reasons for computer infections. The key to safety is caution, and thus paying close attention when browsing the Internet and downloading/installing software is paramount. Criminals invest many resources into designing intrusive ads, and thus many seem legitimate. Despite this, most lead to gambling, adult dating, pornography, and other untrustworthy websites. If you experience these redirects, immediately remove all dubious applications and browser plug-ins. Carefully analyze each step of the download/installation processes using the "Custom" or "Advanced" settings - decline offers to download/install additional applications and cancel offers to download/install them. We recommend that you download your applications from official sources only, using direct download links, rather than third party downloaders/installers. These tools are monetized by promoting PUPs (the "bundling" method) and thus should not be used.
Text presented in "Google Chrome Critical ERROR":
Google Chrome Critical ERROR
There was a dangerous try to get an access to your personal logins & bank information.
Luckily, your Firewall managed to block this suspicious connection.
We recommend you to freeze your accounts until some measures will be taken.
There is a great threat of leaking of your personal data.
So, you need to respond swiftly!
Trojan Virus may have already hurt your hard disk and its data.
That is why we are checking and verifying your current system security.
Do not waste your time and consult one of our service centres or call is.
Contact Microsoft Support: +1 (877) 527-9459 (TOLL-FREE)
Your urgent response is needed.
To deal with this problem, contact our network administration.
Call Help Desk
+1 (877) 527-9459
Another variant of "Google Chrome Critical ERROR" pop-up scam:
Text presented within this pop-up:
Google Chrome Critical Error!
Security system has detected the threatening attempt to gain access to your bank logins and related data, but this dangerous connection was blocked with Firewall and further data leak was prevented.
We strongly recommend you to perform temporary block of all of your accounts, and take some necessary security measures.
Despite the timely blocking of the connection, there is still a serious threat of private data stealth.
Please, don t wait to respond, every minute is important!
There is possibility that virus already hurt your disks or destroyed and stole its data.
It is reason for checking current system security and verifying its stability.
Do not spend your time and immediately call us or contact our service center support team.
Contact Microsoft Support:
+1 (855) 979-6682
We are waiting for your rapid responce to help you.
Please contact our administration to solve this issue.
Call Help Desk:
+1 (855) 979-6682
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Google Chrome Critical ERROR?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted programs:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the "google chrome critical error" virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the "google chrome critical error" virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with "google chrome critical error" virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the "google chrome critical error" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove "google chrome critical error" virus from your computer, please ask for assistance in our malware support forum.
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