Your McAfee Subscription Has Expired POP-UP Scam

Also Known As: "Your McAfee subscription has expired" virus
Distribution: Moderate
Damage level: Medium

Your McAfee Subscription Has Expired removal instructions

What is Your McAfee Subscription Has Expired?

"Your McAfee Subscription Has Expired" is a deceptive pop-up message stating that the anti-virus suite subscription is no longer valid. It is delivered by various deceptive websites. Research shows that many users visit these sites inadvertently - they are redirected by intrusive ads (displayed by other rogue sites) or PUPs (potentially unwanted programs). In most cases, potentially unwanted programs infiltrate systems without permission. As well as causing redirects, they deliver intrusive advertisements and gather sensitive data.

Your McAfee Subscription Has Expired scam

The message essentially states that the McAfee anti-virus suite subscription has expired and encourages users to immediately renew it to prevent ransomware and other infections. This is a scam. After clicking "Renew Now", users are asked to enter personal information. Entered data is saved on a remote server controlled by cyber criminals. Furthermore, these people misuse private information to generate revenue. Therefore, entering private details can lead to serious privacy issues or even identity theft. We strongly recommend that you ignore the "Your McAfee Subscription Has Expired" message and leave the site immediately. Note that some rogue sites use scripts that prevent users from closing browsing tabs/windows. In these cases, close the browser using Task Manager or reboot the system. In addition, do not restore the previous session the next time you run your browser, otherwise you will end up opening the malicious site/s again.

Potentially unwanted programs deliver coupons, banners, pop-ups, and other similar advertisements. These are delivered using various tools (e.g., "virtual layer") that enable placement of third party graphical content on any site. Therefore, intrusive ads often conceal underlying website content, thereby diminishing the browsing experience. Furthermore, these advertisements might redirect to malicious websites and execute scripts that stealthily download/install malware. Clicking them risks various computer infections. Another important issue is information tracking. Research shows that many PUPs record information relating to web browsing habits. Internet Protocol (IP) addresses, geographic locations, website URLs visited, pages viewed, search queries, keystrokes, and other collected information often includes personal details that developers sell to third parties. These people (potentially, cyber criminals) misuse private information to generate revenue. Thus, the presence of data-tracking app(s) can lead to serious privacy issues or even identity theft. You are strongly advised to eliminate all PUPs immediately.

Threat Summary:
Name "Your McAfee subscription has expired" virus
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Delivered error message claims that user's McAfee subscription has expired and encourages to renew it.
Related Domains reviewsgizmo.com, tidenous.com, protectionnotice.com, mcafee-us.security-check360.com, xylodos.com, virus-protection.services, cansile.com, saureus.xyz, antivirus.secure-12.com, onlineprotection.site, securitydeals.club, securitytoday.org, apps-notification.com, subscriptions.click, your-privacy-guardians.com, renew-subscriptions.com, anti-virus-renewals.com, antivirus.secure-11.com, activation.one, renewals.click
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Removal

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
▼ Download Malwarebytes
To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

"Your McAfee Subscription Has Expired" shares many similarities with dozens of other misleading pop-ups, such as, for example, You Are Our Winner Today!, ERROR 268d3x8938, Microsoft Alert Your Data Is At High Risk, and Computer Detected To Be Corrupted. Unlike "Your McAfee Subscription Has Expired", however, most of these messages claim that the system is already damaged (e.g., infected, missing files, etc.) and encourages users to download fake anti-virus/system repair tools or contact fake 'tech support'. Cyber criminals generate revenue by promoting in-app purchases or tricking users into paying for unnecessary tech support. Potentially unwanted programs also share many similarities. These programs often offer a range of useful functions, but these claims are merely attempts to give the impression of legitimacy. The only purpose of PUPs is to generate revenue for the developers. Rather than giving any real value, they pose a direct threat to your privacy and Internet browsing safety.

How did potentially unwanted programs install on my computer?

Some PUPs have official download websites, however, most infiltrate systems without permission, since developers promote them using intrusive advertising and "bundling" methods. "Bundling" is essentially stealth installation of third party applications together with regular software. Developers hide "bundled" PUPs within "Custom/Advanced" settings (or other sections) of the download/installation processes. Furthermore, many users are very likely to rush these procedures and skip steps. In addition, they click various ads. This behavior often leads to inadvertent installation of PUPs - users expose their systems to risk of various infections and compromise their privacy.

How to avoid installation of potentially unwanted applications?

Lack of knowledge and careless behavior are the main reasons for computer infections. The key to safety is caution. Therefore, pay close attention during download/installation processes, and when browsing the Internet in general. Select "Custom/Advanced" settings and carefully analyze each window of the download/installation dialogs. Opt-out of additionally-included programs and decline offers to download them. You are advised to never use third party download/installation tools, since developers monetize them by promoting ("bundling") rogue apps. Software should be downloaded from official sources, via direct download links. Note that developers invest many resources into intrusive ad design, thereby making them seem legitimate, however, most lead to pornography, adult dating, survey, gambling, and other untrustworthy sites. If you encounter these ads, uninstall all suspicious applications and browser extensions. If your computer is already infected with PUPs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.

Text presented in "Your McAfee Subscription Has Expired" pop-up:

Windows Security Center: Your McAfee subscription has expired today. Renew now to protect your computer from the latest Ransomware viruses.
Your McAfee subscription has expired on 8 July 2018
Do not leave your PC unprotected against the latest threats. Renew your subscription now to stay protected.
What Should I Do?
Step 1: Click the button below to download the latest version of McAfee 2018
Step 2: Run McAfee Antivirus to scan and remove all potential threats

The appearance of "Your McAfee Subscription Has Expired" pop-up (GIF):

Your McAfee Subscription Has Expired scam gif

Another dubious website (protect-now[.]online) promoting McAfee:

protect-now.online website promoting McAfee anti-virus suite

Text presented within this site:

Antivirus Protection Notice
Purchase now to stay protected for your PC.

If your PC is Unprotected, protect it now.

$70.00 Off Available Now

Protect Now

Another variant of "Your McAfee Subscription Has Expired" pop-up scam promoted via Amazon AWS service:

Your McAfee Subscription Has Expired pop-up scam (2020-04-23)

Text presented within:

Your McAfee Anti-Virus Protection!
Due to recent reports of Malware and Viruses, McAfee has released an Antivirus update.

Computers without the Antivirus, could be exposed to viruses and slower performance.

Clean and improve the performance of your Computer now. No computer restart is required.

Please Enable Now:

Xylodos.com website promoting McAfee via "Your Windows 10 is infected with 5 viruses!" pop-up scam:

Your Windows 10 is infected with 5 viruses! pop-up scam promoting McAfee

Another variant of "Your McAfee Subscription Has Expired" pop-up scam (displayed by antivirus.secure-12.com website):

Your McAfee Subscription Has Expired pop-up scam (2020-06-16)

A variant of "Your McAfee Subscription Has Expired" pop-up scam displayed by onlineprotection.site website:

Your McAfee Subscription Has Expired pop-up scam displayed by onlineprotection.site

A variant of "Your McAfee Subscription Has Expired" pop-up scam displayed by securitytoday.org website:

McAfee scam displayed by securitytoday.org website

A variant of "Your McAfee Subscription Has Expired" pop-up scam delivered by apps-notification.com website:

Your McAfee Subscription Has Expired scam displayed by apps-notification.com

A variant of "Your McAfee Subscription Has Expired" pop-up scam delivered by subscriptions.click website:

subscriptions.click delivering Your McAfee Subscription Has Expired scam

Example of a questionable McAfee ad pushed via browser notifications:

McAfee ad pushed via browser notifications

A variant of "Your McAfee Subscription Has Expired" pop-up scam delivered by your-privacy-guardians.com website:

Your McAfee Subscription Has Expired pop-up scam delivered by your-privacy-guardians.com website

A variant of "Your McAfee Subscription Has Expired" pop-up scam delivered by renew-subscriptions.com website:

Your McAfee Subscription Has Expired pop-up scam delivered by renew-subscriptions.com website

IMPORTANT NOTE! Pop-ups that promote scams like "Your McAfee Subscription Has Expired" are often delivered by websites that ask to enable web browser notifications:

Your McAfee Subscription Has Expired pop-up scam-promoting browser notification delivered by y2mate.com

Therefore, before commencing, perform these steps:

Google Chrome (PC):

  • Click the Menu button (three dots) on the right upper corner of the screen
  • Select "Settings", scroll down to the bottom and click "Advanced"
  • Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
  • Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)

Disable pop-up notifications in Google Chrome web browser

Google Chrome (Android):

  • Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
  • Scroll down, click on "Site settings" and then "Notifications"
  • In the opened window, locate all suspicious URLs and click on them one-by-one
  • Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"

Disable pop-up notifications in Android Google Chrome web browser

Mozilla Firefox:

  • Click the Menu button (three bars) on the right upper corner of the screen
  • Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
  • Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
  • In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"

Disable pop-up notifications in Mozilla Firefox web browser

Internet Explorer:

  • Click the Gear button on the right upper corner of the IE window
  • Select "Internet options"
  • Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
  • Select suspicious URLs under and remove them one by one by clicking the "Remove" button

Disable pop-up notifications in Internet Explorer web browser

Microsoft Edge:

  • Click the menu button (three dots) on the right upper corner of the Edge window and select "Settings"
  • Click on "Site permissions" in the toolbar on the left hand side of the screen and select "Notifications"
  • Click three dots on the right hand side of each suspicious URL under "Allow" section and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)

Disable pop-up notifications in Microsoft Edge web browser

Safari (Mac):

  • Click "Safari" button on the left upper corner of the screen and select "Preferences..."
  • Select the "Websites" tab and then select "Notifications" section on the left pane
  • Check for suspicious URLs and apply the "Deny" option for each

Disable pop-up notifications in Safari web browser

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Removal of potentially unwanted programs:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Your McAfee Subscription Has Expired adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "your mcafee subscription has expired" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "your mcafee subscription has expired" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "your mcafee subscription has expired" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the "your mcafee subscription has expired" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "your mcafee subscription has expired" virus from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on "your mcafee subscription has expired" virus or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Your McAfee subscription has expired virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of "Your McAfee subscription has expired" virus on your mobile device.
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