Browser Opinion Survey POP-UP Scam

Also Known As: 2018 Annual Visitor Survey pop-up
Distribution: Moderate
Damage level: Medium

Browser Opinion Survey removal instructions

What is Browser Opinion Survey?

"Browser Opinion Survey" is a scam message that invites users to take an opportunity to win a prize. It is displayed by various rogue sites that users often visit inadvertently - they are redirected by potentially unwanted programs (PUPs) or intrusive advertisements generated by other rogue sites. Research shows that PUPs regularly infiltrate systems without permission and, as well as causing redirects, deliver intrusive ads and gather sensitive information.

Browser Opinion Survey scam

The "Browser Opinion Survey" message states that the user has a chance to win free access to watch various HD movies online by simply completing a four-question survey. This is a scam. After completing the survey, users receive nothing in return. This is performed simply to gather answers/information from thousands of users. Furthermore, the visited sites gather other sensitive data, such as Internet Protocol (IP) addresses, geographic locations, and so on. Therefore, you should leave these sites immediately. Note that rogue sites often employ scripts that prevent users from closing browsing tabs/windows. In these cases, the browser should be terminated using Task Manager, or simply reboot the system. Do not restore the previous session the next time you run the browser, since this will reopen the rogue sites.

As mentioned, potentially unwanted programs deliver advertisements. To achieve this, developers employ tools (e.g., "virtual layers") that enable placement of third party graphical content on any site. Therefore, pop-ups, coupons, banners, and other intrusive advertisements often conceal underlying content, thereby significantly diminishing the browsing experience. Furthermore, these ads can redirect to malicious websites and run scripts that download/install other PUPs or even malware. Clicking them risks further computer infections. PUPs are also notorious for data tracking. Research shows that potentially unwanted programs often record sensitive information such as website URLs visited, pages viewed, keystrokes, and so on. This information is later shared with third parties (potentially, cyber criminals) who misuse it to generate revenue. Therefore, information tracking can lead to serious privacy issues or even identity theft. We strongly recommend that you uninstall all potentially unwanted programs immediately.

Threat Summary:
Name2018 Annual Visitor Survey pop-up
Threat TypePhishing, Scam, Social Engineering, Fraud
SymptomsUnauthorized online purchases, changed online account passwords, identity theft, illegal access of one's computer.
Distribution methodsDeceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
DamageLoss of sensitive private information, monetary loss, identity theft.
Removal

To eliminate 2018 Annual Visitor Survey pop-up our malware researchers recommend scanning your computer with Spyhunter.
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There are many deceptive messages delivered by malicious websites, however, unlike "Browser Opinion Survey", most do not offer prizes. Developers present fake error messages stating that the system is damaged (e.g., infected, missing files, etc.) It is stated that all issues must be resolved immediately and users are encouraged to call fake 'tech support' (and pay for unnecessary services) or download fake anti-virus tools (and purchase 'full' versions). Potentially unwanted programs also share many similarities. By offering "useful features", they attempt to give the impression of legitimacy, however, these programs are designed only to generate revenue for the developers. Rather than giving any real value for regular users, PUPs pose a direct threat to your privacy and Internet browsing safety.

How did potentially unwanted programs install on my computer?

Some PUPs have official download websites, however, most infiltrate systems without permission, since developers proliferate them using intrusive advertisements and a deceptive marketing method called "bundling" (stealth installation of third party applications together with regular software/apps). Developers are not honest enough to disclose PUP installations properly. Therefore, they hide them within various sections (usually "Custom" or "Advanced" settings) of the download/installation processes. Furthermore, many users are likely to skip download/installation steps and click advertisements - behavior that often leads to inadvertent installation of PUPs. In this way, many users expose their systems to risk of various infections and compromise their privacy.

How to avoid installation of potentially unwanted applications?

The main reasons for computer infections are poor knowledge and careless behavior. The key to safety is caution. Therefore, pay close attention when browsing the Internet and downloading/installing software. Carefully analyze each window of the download/installation dialogs using the "Custom" or "Advanced" settings. Opt-out of all additionally-included programs and decline offers to download/install them. You are advised to download programs from official sources only, using direct download links. Third party downloaders/installers often include rogue apps, and thus should never be used. Note that intrusive ads typically seem legitimate, but once clicked, redirect to dubious websites (gambling, adult dating, pornography, etc.) If you experience these redirects, immediately remove all dubious applications and browser plug-ins. If your computer is already infected with PUPs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

Page displayed after the survey is completed:

Browser Opinion Survey finished survey

Text presented in "Browser Opinion Survey" pop-up:

2018 Annual Visitor Survey
Browser Opinion Survey
Congratulations!
You've been personally selected to take part in our 2018 Annual Visitor Survey! Tell us what you think of this browser and to say "Thank you" you'll receive a chance to win HD Streaming Movies!

The appearance of "Browser Opinion Survey" pop-up (GIF):

Browser Opinion Survey scam gif

Instant automatic removal of 2018 Annual Visitor Survey pop-up: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of 2018 Annual Visitor Survey pop-up. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Removal of potentially unwanted programs:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Browser Opinion Survey adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the 2018 annual visitor survey pop-up, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the 2018 annual visitor survey pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with 2018 annual visitor survey pop-up removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove 2018 annual visitor survey pop-up from your computer, please ask for assistance in our malware support forum.

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