Mac Heal Pro Unwanted Application (Mac)

Also Known As: Mac Heal Pro potentially unwanted application
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove Mac Heal Pro from Mac?

What is Mac Heal Pro?

Developers present Mac Heal Pro as a great tool to clean the system and optimize performance. Judging on appearance alone, Mac Heal Pro may seem legitimate and useful, however, this dubious app often infiltrates systems without users’ permission - developers distribute it using a deceptive marketing method called "bundling". Therefore, Mac Heal Pro is categorized as a potentially unwanted application (PUA).

Mac Heal Pro unwanted application

As mentioned, Mac Heal Pro is presented as a system cleaning/optimization tool. It enables users to perform a full system scan, after which they are presented with a list containing dozens of threats/issues that must be resolved. The 'free version' of Mac Heal Pro is supposedly incapable of solving these problems and, thus, users are encouraged to pay for the 'full version'. In addition, it is currently unconfirmed whether Mac Heal Pro is reliable. Be aware that there are hundreds of "bundled" anti-virus/system optimization tools that are fake. They feed users with misleading information (e.g., false scan results, incorrect hardware temperatures, and so on) just to promote in-app purchases. Mac Heal Pro might be one of these deceptive apps and, thus, you should eliminate it. Certainly do not pay for the so-called full version. Be aware that "bundling" is often used to proliferate several applications at once. Therefore, Mac Heal Pro might not be the only PUA that has infiltrated your computer. In most cases, this method is used to distribute adware/browser hijackers that generate intrusive ads, cause unwanted redirects, and collect information. As with Mac Heal Pro, these apps should also be eliminated.

Threat Summary:
Name Mac Heal Pro potentially unwanted application
Threat Type Mac malware, Mac virus
Detection Names (mhp_mhpsite.pkg) Avast (MacOS:AMC-AZ [PUP]), BitDefender (Trojan.MAC.Generic.4275), ESET-NOD32 (a variant of OSX/GT32SupportGeeks.G potentially unwanted), Kaspersky (not-a-virus:HEUR:AdWare.OSX.Mhp.a), Full List Of Detections (VirusTotal).
Symptoms Your Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information.
Removal

To eliminate Mac Heal Pro potentially unwanted application our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Mac Heal Pro is very similar to Mac Purifier, Safe Cleaner for Mac, Secure Mac Tuneup, and a number of other dubious apps. In fact, all potentially unwanted applications are very similar. By offering many "useful features", they attempt to give the impression of legitimacy, however, their only purpose is to generate revenue for the developers. Most PUAs deliver no value for the users. These deceptive apps cause unwanted redirects, deliver intrusive advertisements, gather information, and promote in-app purchases.

How did potentially unwanted applications install on my computer?

Although Mac Heal Pro has an official download/promotion website, it often infiltrates systems without permission, since developers distribute it using a deceptive marketing method called "bundling" (stealth installation of third party apps together with regular software). "Bundled" software is typically hidden within "Custom/Advanced" settings (or other sections) of the download/installation processes - developers do not disclose this information properly. Furthermore, many users rush and skip these procedure steps, thereby exposing their systems to risk of various infections and putting their privacy at risk.

How to avoid installation of potentially unwanted applications?

Carefully analyze each download/installation step using the "Custom" or "Advanced" settings. Opt-out of additionally-included programs and decline offers to download/install them. You are advised to download programs from official sources only, using direct download links. Developers often monetize third party downloaders/installers using the "bundling" method (promoting rogue apps), and thus using these tools is risky. In addition, potentially unwanted applications are often proliferated via intrusive advertisements. Most seem legitimate, since developers invest many resources into the design, but these ads often redirect to dubious sites (surveys, gambling, adult dating, and so on). If you encounter these ads, check the list of installed programs/browser plug-ins and remove any suspicious entries. Poor knowledge of these threats and rushing steps are the main reasons for computer infections - the key to safety is caution. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Appearance of "Mac Heal Pro" potentially unwanted application (GIF):

Appearance of Mac Heal Pro scam (GIF)

Official Mac Heal Pro website:

Mac Heal Pro official website

Official Mac Heal Pro installation setup:

Mac Heal Pro official installer

IMPORTANT NOTE! Mac Heal Pro adds itself to the list of applications that automatically run upon each user log in. Therefore, before commencing, perform these steps:

  • Go to System Preferences -> Users & Groups. 
  • Click your account (also known as Current User).
  • Click Login Items.
  • Look for the "Mac Heal Pro" entry.  Select it, and click the "-" button to remove it.

Mac Heal Pro PUA system preferences

Instant automatic removal of Mac Heal Pro potentially unwanted application: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac Heal Pro potentially unwanted application. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac adware removal from applications folder

Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove mac heal pro potentially unwanted application related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Mac Heal Pro potentially unwanted application removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove mac heal pro potentially unwanted application related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove mac heal pro potentially unwanted application related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove mac heal pro potentially unwanted application related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Mac Heal Pro potentially unwanted application QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Mac Heal Pro potentially unwanted application on your mobile device.
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Platform: macOS

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