Dear Chrome User, Congratulations! removal instructions
What is Dear Chrome User, Congratulations!?
"Dear Chrome User, Congratulations!" is a deceptive message delivered by various rogue websites. Research shows that many visitors arrive at the Dear Chrome User, Congratulations! website inadvertently - they are redirected by potentially unwanted applications (PUAs) or intrusive advertisements delivered by other rogue sites. Be aware that many PUAs infiltrate systems without permission and, as well as causing redirects, deploy intrusive advertisements and gather sensitive information.
The "Dear Chrome User, Congratulations!" message states that the user has been selected to win a Samsung Galaxy S9 mobile telephone in return for loyalty to the Google Chrome browser. To collect the prize, however, a short survey must be completed. This is a scam and Google has nothing to do with it. In fact, cyber criminals attempt to gather various data that will be misused to generate revenue. These people are likely to ask victims to enter personal details (such as email addresses). Ignore the "Dear Chrome User, Congratulations!" message and leave the site immediately. Note that some rogue sites employ scripts that prevent closing of browsing tabs/windows. In these cases, terminate the browser via Task Manager or simply reboot the system. After re-running the browser, do not restore the previous session, otherwise the rogue sites will be reopened.
Potentially unwanted applications deliver various intrusive advertisements (e.g., banners, pop-ups, coupons, and so on) that are delivered using tools that enable placement of third party graphical content on any site. They often conceal underlying content, thereby diminishing the browsing experience. A more important issue is that they can redirect to malicious websites or execute scripts that download/install malware. Therefore, even accidental clicks might result in high-risk computer infections. Potentially unwanted applications are also notorious for information tracking. They typically record IP addresses, website URLs visited, pages viewed, search queries, keystrokes, and other similar information that is likely to include personal details. All data is shared with third parties (potentially, cyber criminals) who misuse private information to generate revenue. Therefore, data tracking can lead to serious privacy issues or even identity theft. We strongly recommend that you eliminate all potentially unwanted applications immediately.
|Name||"Dear Chrome user, congratulations!" virus|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of one's computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
To eliminate Dear Chrome user, congratulations! virus our malware researchers recommend scanning your computer with Spyhunter.
The Internet is full of deceptive websites that display fake messages, however, unlike "Dear Chrome User, Congratulations!", most are fake errors stating that the system is damaged and encouraging users to contact fake 'tech support' (paid services) or purchase unnecessary software. Most potentially unwanted applications are also very similar . By offering various "useful features", apps such as Dear Chrome User, Congratulations! attempt to give the impression of legitimacy, however, they are designed only to generate revenue for the developers. Rather than giving any real value for regular users, PUAs cause unwanted redirects, deliver intrusive ads, and gather sensitive information, thereby posing a threat to your privacy and web browsing safety.
How did potentially unwanted applications install on my computer?
In most cases, potentially unwanted applications infiltrate systems without permission, since developers proliferate them using intrusive advertisements and a deceptive marketing method called "bundling". Developers hide "bundled" apps within "Custom/Advanced" settings (or other sections) of the download/installation processes. Furthermore, many users often rush these procedures, skip steps, and click advertisements without understanding the possible consequences. In doing so, they expose their systems to risk of various infections and compromise their privacy.
How to avoid installation of potentially unwanted applications?
To prevent this situation, be very cautious during the download/installation processes and when browsing the Internet. Carefully analyze each step of the download/installation processes using the "Custom" or "Advanced" settings. Cancel all additionally-included applications and decline offers to download/install them. We advise you to download programs from official sources only, using direct download links. Third party downloaders/installers often include rogue applications, and thus these tools should never be used. Remember also that criminals invest many resources into intrusive ad design, thereby making them seem legitimate, however, they redirect to dubious websites (gambling, adult dating, pornography, etc.) Intrusive ads are usually delivered by adware-type PUAs. If you experience dubious redirects, eliminate all suspicious applications and browser add-ons. The key to computer safety is caution. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.
Text presented in "Dear Chrome User, Congratulations!" pop-up:
We want to thank you for your loyalty to Chrome!
Your IP address has been selected to receive an Galaxy S9!
Reference of user: GIFT-29931-97
Dear Chrome user, congratulations!
We want to thank you for being a loyal Chrome user! Your IP address has been randomly selected to receive a FREE Galaxy S9.
From time to time we select a handful of Chrome users to give them the opportunity to receive valuable gifts from our partners and sponsors. This is our way of thanking you for choosing Chrome as your preferred service.
Today is your lucky day! You are one of the 10 randomly selected users who will receive a new Galaxy S9.
To receive your gift, you simply have to complete our short and anonymous survey. But hurry! There are only a few gifts available today!
How satisfied are you with Chrome?
The appearance of "Dear Chrome User, Congratulations!" pop-up (GIF):
Another variant of "Dear Chrome User, Congratulations!" pop-up scam:
Text presented within this page:
Tuesday October 1, 2019
Dear Google user,
Congratulations! You have been selected as the potential winner of today's FREE Samsung Galaxy S10, iPhone X or iPad Air 2.
Screenshot of the second page:
Text presented within this page:
Google Customer Reward Program
1 October 2019
We would like to thank you for using our products for so long!
Every day, we select a small group of Google users and give them the chance to get valuable gifts from our partners and sponsors. In this way, we thank you for choosing to use Google.
You can win a new Samsung Galaxy S10, iPhone X or iPad Air 2. All you have to do to get a gift is to answer the following 7 questions. This survey allows us to better understand the users and improve our products. It will not take more than 30 seconds of your time.
Note: 100 randomly selected users have received this invitation and the number of gifts is limited.
You have 1 minutes and 22 seconds to answer the following questions before we give the gift to another lucky user! I wish you success!
Instant automatic removal of Dear Chrome user, congratulations! virus:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Dear Chrome user, congratulations! virus. Download it by clicking the button below:
- What is Dear Chrome User, Congratulations!?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the "dear chrome user, congratulations!" virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the "dear chrome user, congratulations!" virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with "dear chrome user, congratulations!" virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious add-ons from Microsoft Edge:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), and select Settings.
In the opened tab, click the "Choose what to clear" button.
Click Show more and select everything, and then click the "Clear" button.
- If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove "dear chrome user, congratulations!" virus from your computer, please ask for assistance in our malware support forum.
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