Deloitte Email Virus removal guide
What is Deloitte Email Virus?
"Deloitte Email Virus" is another spam email campaign used to distribute the TrickBot trojan. It shares similarities with "Invoice Attached - FINAL NOTICE Email Virus", "Payroll Timetable Email Virus", "Company Complaint Email Virus", and many others. As usual, users receive deceptive emails encouraging them to open attached documents, however, this simply leads to infiltration of the TrickBot trojan.
This campaign's emails are presented in the form of financial notifications. Users are encouraged to check financial information in the attached document. This is a scam - opening the file results in infiltration of TrickBot. The email appears official, since is very common for cyber criminals to hide behind names of governmental institutions and popular companies. They do this to increase the number of infections. Users are much more likely to open files when the sender is familiar. Despite the appearance of these emails, TrickBot is a high-risk trojan designed to record account credentials. This virus hijacks visited websites and modifies the content so that entered logins/passwords are saved to a remote server. TrickBot's developers might gain access to users' bank, social network, and other personal accounts. These people aim to generate as much revenue as possible. Therefore, data tracking might lead to serious privacy issues and significant financial issues. If you have already opened "Deloitte Email Virus" campaign's attachments, there is a high probability that your computer is infected with TrickBot. Therefore, scan the system with a reputable anti-virus/anti-spyware suite and eliminate all threats.
|Name||Deloitte financial statements virus|
|Threat Type||Trojan, Password stealing virus, Banking malware, Spyware|
|Symptoms||Trojans are designed to stealthily infiltrate victim's computer and remain silent thus no particular symptoms are clearly visible on an infected machine.|
|Distribution methods||Infected email attachments, malicious online advertisements, social engineering, software cracks.|
|Damage||Stolen banking information, passwords, identity theft, victim's computer added to a botnet.|
|Malware Removal (Windows)|
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
TrickBot shares many similarities with dozens of other trojans proliferated using spam email campaigns. The list of examples includes (but is not limited to) FormBook, Emotet, and Adwind. These trojans might perform various different actions (record information, proliferate other viruses, and so on), however, they all pose a direct threat to your privacy and computer safety. Eliminate trojans such as Deloitte Email Virus immediately.
How did Deloitte Email Virus infect my computer?
"Deloitte Email Virus" promotes a malicious Microsoft Office document (at time of research, an Excel sheet) that, once opened, asks victims to enable macro commands, otherwise the content will not be displayed properly. Once macros opened, the attachment immediately executes commands that download and install TrickBot into the system. This malware distribution method is simple and effective, however, it has a major flaw. The rogue attachments are only able to infect the system if they are opened using the Microsoft Office suite. For example, if the .doc file is opened using any application other than MS Word, the malware will not be downloaded. Furthermore, TrickBot works only on the Microsoft Office operating system and users of other platforms are safe.
How to avoid installation of malware?
Lack of knowledge and careless behavior are the main reasons for computer infections. The key to safety is caution. Therefore, pay close attention when browsing the Internet. Carefully analyze each email attachment received. Files that are irrelevant and those received from suspicious email addresses should never be opened. Furthermore, keep installed software/operating system up-to-date and use a legitimate anti-virus/anti-spyware suite. We recommend that you avoid using old versions of MS Office suite, since newer versions (2010 and later) open newly-downloaded documents in "Protected View" mode - this prevents them from infecting the system. If you have already opened a "Deloitte Email Virus" attachment, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Text presented in the "Deloitte Email Virus" email message:
Subject: RE: Company records
In acordance with Article 5.1 of the Bylaws of the Association, a copy of the Audited financial statements for the year ended, 2017 is provided for your information.
Compare your records with financial statements attached, complete and fax it to our auditors.
Malicious attachment distributed via "Deloitte Email Virus" spam campaign:
Another variant of "Deloitte" spam campaign's email (also distributes TrickBot):
Screenshot of the email:
Text presented within this email:
Subject: RE: Tax Billing
Hi there, I have attached Tax Incentive billing for current period.
Tax Senior | Business Tax Services
8621 – 201 Street Suite 600, Langley, British Columbia V2Y 0G9
Tel/Direct: (236) 631-3715
Pierre.Laporte@deloitte.com | www.deloitte.com
Please consider the environment before printing.
This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, you should delete this message and any disclosure, copying, or distribution of this message, or the taking of any action based on it, by you is strictly prohibited.
Screenshot of the malicious MS Excel ("Tax_Billing.xls") attachment:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Deloitte Email Virus?
- STEP 1. Manual removal of TrickBot malware.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck the "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, remove it.
Reboot your computer in normal mode. Following these steps should help remove any malware from your computer. Note that manual threat removal requires advanced computer skills, it's recommended to leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As it's better to avoid getting infected that try to remove malware . To keep your computer safe install latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.