Your Computer Is Permanently Blocked POP-UP Scam

Also Known As: "Your Computer Is Permanently Blocked" virus
Distribution: Low
Damage level: Medium

Your Computer Is Permanently Blocked removal instructions

What is Your Computer Is Permanently Blocked?

"Your Computer Is Permanently Blocked" is one of many fake error messages (similar to Your System Data Has Been Compromized, Window's Security Certificate Is Expired, Windows Support Alert, and others) that are displayed when visiting a deceptive website. Most users visit these websites unintentionally - they are redirected to them by potentially unwanted applications (PUAs) or through an intrusive advertisement that was clicked when visiting another rogue site. In most cases, PUAs are installed without users' knowledge, deliver intrusive ads, and collect information.

Your Computer Is Permanently Blocked scam

The displayed pop-up message states that the computer is blocked for one or more reasons: the Windows registration key is illegal; pirated software is being used; the user is sending viruses, or; the software is hacked and being used from an undefined location. It also states that the computer cannot be restarted, the pop-up window cannot be closed, and the computer is blocked for your safety. According to the fake security message, you must contact the Microsoft 'support team' using the toll free number ["+1-866-394-4845"] provided so that they can reactivate the computer. This is a scam and Microsoft has nothing to do with it. The statements are false, and your computer is probably not blocked or infected. Cyber criminals who distribute these fake messages usually attempt to generate revenue by tricking users into calling them and paying for assistance. You are advised to ignore all requests made by the "Your Computer Is Permanently Blocked" fake virus message. You should be able to remove this pop-up simply by closing it, or closing the entire website. In some cases, rogue websites of this type employ scripts to prevent users from closing opened browser windows/tabs. In these cases, use Task Manager to close the browser or simply restart your computer. Do not restore the previous session when you open the web browser, since this will return you to the malicious website/s that triggered this fake virus alert message.

Potentially unwanted applications usually collect data that includes IP addresses, search queries, keystrokes, geo-locations, URLs of visited websites, and other similar details. This information might also contain personal or sensitive details that are shared with third parties (potentially cyber criminals) and misused to generate revenue. Having these PUAs installed can thus result in privacy or browsing safety issues, or worse, identity theft. Furthermore, most PUAs deliver intrusive ads (coupons, banners, surveys, pop-ups, and so on). These  are displayed using tools that enable placement of third party graphical content on any visited website and conceal underlying content, significantly diminishing the browsing experience. Clicking these ads will probably cause redirects to untrustworthy websites (potentially malicious) and execute scripts that download/install other potentially unwanted applications or malware. Therefore, we strongly recommend that you uninstall all PUAs immediately.

Threat Summary:
Name"Your Computer Is Permanently Blocked" virus
Threat TypePhishing, Scam, Social Engineering, Fraud
SymptomsUnauthorized online purchases, changed online account passwords, identity theft, illegal access of one's computer.
Distribution methodsDeceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
DamageLoss of sensitive private information, monetary loss, identity theft.
Removal

To eliminate Your Computer Is Permanently Blocked virus our malware researchers recommend scanning your computer with Spyhunter.
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"Your Computer Is Permanently Blocked" is just one of the many fake (virus, error, or other) messages. Most claim that the system is infected, computer is blocked, or there are missing files or they are in danger, etc. These statements are simply attempts to trick users into paying for products or services that are not required. Most potentially unwanted applications share identical goals. They deliver advertisements, collect data, and cause redirects. Frequently, these apps are used to generate revenue rather than providing the features promised.

How did potentially unwanted applications install on my computer?

Most potentially unwanted applications are installed through intrusive advertisements or when software developers use a deceptive marketing method called "bundling". Bundling is used to trick users into installing PUAs by hiding them in "Custom", "Advanced" and other settings of the installation process. Information regarding bundled apps is not properly disclosed, and users who skip installation steps inadvertently allow installation of PUAs. Generally, skipping installation steps and clicking untrustworthy ads leads to inadvertent installation of unwanted applications and exposure to risk of privacy and browsing safety problems.

How to avoid installation of potentially unwanted applications?

Take precautions when browsing the web or installing/downloading software, especially when it is free. Download software from official and trustworthy websites and not using third party installer/downloaders or torrent clients. Check "Custom", "Advanced" and other settings during each software installation process. Deselect all additional offers and only then finish the installation. Note that not all ads on the Internet are legitimate, even if they appear so. Intrusive ads often redirect users to untrustworthy websites (gambling, adult dating, pornography, etc.). If you happen to encounter these advertisements, check for suspicious or unknown applications (extensions, plug-ins, add-ons, etc.) installed on your browser. Remove all suspicious entries immediately. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

Text presented in "Your Computer Is Permanently Blocked" pop-up:

Your computer is permanently blocked. Call for support at +1-866-394-4845

The appearance of "Your Computer Is Permanently Blocked" pop-up (GIF):

Your Computer Is Permanently Blocked scam gif

Second pop-up of "Your Computer Is Permanently Blocked" scam:

YCIPB-web

Text presented within this pop-up:

VIRUS ALERT FROM MICROSOFT

This computer is BLOCKED
Do not close this window and restart your computer
Your computer's registration key is Blocked.
Why we blocked your computer?
The window's registration key is illegal.
This window is using pirated software.
This window is sending virus over the internet.
This window is hacked or used from undefined location.
We block this computer for your security.
Contact microsoft helpline to reactivate your computer.
Microsoft Security Tollfree:

+1-866-394-4845

Prevent this page from creating additional dialogues.

Instant automatic removal of Your Computer Is Permanently Blocked virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Your Computer Is Permanently Blocked virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Your Computer Is Permanently Blocked adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "your computer is permanently blocked" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "your computer is permanently blocked" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "your computer is permanently blocked" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "your computer is permanently blocked" virus from your computer, please ask for assistance in our malware support forum.

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