I Have Bad News For You Email Scam

Also Known As: possible malware infections
Distribution: Moderate
Damage level: Severe

"I have bad news for you Email Scam" removal guide

What is "I have bad news for you Email Scam"?

The "I have bad news for you Email Scam" email is categorized as being part of a spam campaign used by cyber criminals (scammers) who attempt to threaten and trick people into paying money. Typically, scammers send an email stating that they have recorded a compromising video or image of the recipient and, if their demands are not met, they will proliferate the material to everyone on the user's contacts list.

baddddnews-homepage

In this particular case, scammers send an email stating that the operating system has been hacked and they have access to your contacts list and browsing history. Note that developers use a so-called "spoofing" technique. They essentially fake the recipient information so that it appears that the email has been received from another user (in this case, it is actually the recipient). So it might seem that you have sent the email to yourself. As stated in the message, this infiltration has happened due to vulnerabilities of a router to which you were supposedly connected some time earlier. As a result, a trojan was installed on your computer and this scammer (or scammers) now have access to your webcam. Furthermore, they claim that they took a screenshot of you when you were visiting a pornographic (or similar) website. To prevent this image being sent to your friends and other people on your contacts list, you must pay $813 in Bitcoins. In this threatening email they also state that if you do not pay within 50 hours, they will proliferate the photo and block your computer. Ignore this email and do not worry about computer infections or other problems. Scammers send these emails to many people hoping that a percentage be tricked and pay them money.

Threat Summary:
Name I Have Bad News For You Email Scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of one's computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Removal

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Other examples of similar spam campaigns are My nickname in darknet, So I'm the hacker who broke your email, and I'm a programmer who cracked your email. There are many more similar campaigns. Most are very similar and threaten people to make ransom payements for non-existent humiliating material (photos, video). Other spam email campaigns proliferate viruses through malicious email attachments, usually Microsoft Office documents, PDF, RAR, executable (.exe) files, and so on. The aim is to trick people into opening the attachment. Once opened, it downloads/installs a high-risk virus (TrickBot, Emotet, AZORult, etc.). Typically, these viruses are designed to gather personal/sensitive data such as passwords and logins of various accounts. They can do great damage and cause privacy/financial problems. Furthermore, some might be capable of opening "backdoors" for other viruses such as ransomware.

We receive a great deal of feedback from concerned users about this scam email. Here is the most popular question we receive:

Q: Hi pcrisk.com team, I received an email stating that my computer was hacked and they have a video of me. Now they are asking for a ransom in Bitcoins. I think this must be true because they listed my real name and password in the email. What should I do?

A: Do not worry about this email. Neither hackers nor cyber criminals have infiltrated/hacked your computer and there is no video of you watching pornography. Simply ignore the message and do not send any Bitcoins. Your email, name, and password was probably stolen from a compromised website such as  Yahoo (these website breaches are common). If you are concerned, you can check if your accounts have been compromised by visiting the haveibeenpwned website.

How do spam campaigns infect computers?

Spam email campaigns that proliferate viruses through attachments usually infect computers only if the attachment is opened. Note, however, that if the attached file is a Microsoft Word document (Excel, Word, etc.) and it is opened using Microsoft Office 2010 or later, the malicious attachment will ask permission to enable macros commands. The virus cannot proliferate without first enabling these commands. Ultimately, to infect a computer, a malicious attachment must first be opened.

How to avoid installation of malware?

Do not open email attachments that are received within an email sent by an unknown, suspicious, or irrelevant sender. Open these attachments only if you are confident that they are safe. Download software using official and trustworthy sources only. Avoid using third party downloaders, since many downloaders and installers are monetized by promoting rogue applications that might cause computer infections. Do not skip installation or download steps without first checking all available "Custom", "Advanced" and other similar settings. Deselect any unwanted software, and only then complete the installation. Do not update software using third party updaters. Use only tools/implemented functions provided by the official software developer. Fake updaters often install potentially unwanted applications rather than the promised updates or fixes. Note that older versions of Microsoft Office are not capable of preventing users from installing malware. MS Office 2010 and later versions have the "Protected View" mode that prevents downloaded files (malicious attachments) from downloading and installing malicious software. If you have already opened malicious attachments, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.

Text presented in the "I have bad news for you Email Scam" email message:

Subject: Change your password immediately. Your account has been hacked.

I greet you!

I have bad news for you.
11/08/2018 - on this day I hacked your operating system and got full access to your account -

It is useless to change the password, my malware intercepts it every time.

How it was:
In the software of the router to which you were connected that day, there was a vulnerability.
I first hacked this router and placed my malicious code on it.
When you entered in the Internet, my trojan was installed on the operating system of your device.

After that, I made a full dump of your disk (I have all your address book, history of viewing sites, all files, phone numbers and addresses of all your contacts).

A month ago, I wanted to lock your device and ask for a small amount of money to unlock.
But I looked at the sites that you regularly visit, and came to the big delight of your favorite resources.
I'm talking about sites for adults.

I want to say - you are a big pervert. You have unbridled fantasy!

After that, an idea came to my mind.
I made a screenshot of the intimate website where you have fun (you know what it is about, right?).
After that, I took off your joys (using the camera of your device). It turned out beautifully, do not hesitate.

I am strongly belive that you would not like to show these pictures to your relatives, friends or colleagues.
I think $813 is a very small amount for my silence.
Besides, I spent a lot of time on you!

I accept money only in Bitcoins.
My BTC wallet: 17vzpL7n29egdeJF1hvUE4tKV81MqsW4wF, 1LwibmKAKu4kt4SvRLYdUP3aW7vL3Y78zL, 1B1Vov1LTLGLcVG3ycPQhQLe81V67FZpMZ, 1H9bS7Zb6LEANLkM8yiF8EsoGEtMEeLFvC, 1FgfdebSqbXRciP2DXKJyqPSffX3Sx57RF, 1E5XMWQtyYnCY4LkLnjMtqBMQNnC1KS3m3, 145SmyE7DBEQExsnXZobojbQqr5UdgbCHh, 1DiEqE5R1Ktu7QCLUuJN31PNtpoBU41x2E, 1E69X8qQMEUuMaMPPtupgj4mV4USwdtE1n

You do not know how to replenish a Bitcoin wallet?
In any search engine write "how to send money to btc wallet".
It's easier than send money to a credit card!

For payment you have a little more than two days (exactly 50 hours).
Do not worry, the timer will start at the moment when you open this letter. Yes, yes .. it has already started!

After payment, my virus and dirty photos with you self-destruct automatically.
Narrative, if I do not receive the specified amount from you, then your device will be blocked, and all your contacts will receive a photos with your "joys".

I want you to be prudent.
- Do not try to find and destroy my virus! (All your data is already uploaded to a remote server)
- Do not try to contact me (this is not feasible, I sent you an email from your account)
- Various security services will not help you; formatting a disk or destroying a device will not help either, since your data is already on a remote server.

P.S. I guarantee you that I will not disturb you again after payment, as you are not my single victim.
This is a hacker code of honor.

From now on, I advise you to use good antiviruses and update them regularly (several times a day)!

Don't be mad at me, everyone has their own work.
Farewell.

Another slightly different variant of "I Have Bad News For You" email spam campaign message:

Another variant of I have bad news for you for you spam campaign

Text presented within this message:

Hello!
I have very bad news for you.
03/08/2018 - on this day I hacked your OS and got full access to your account -
On this day your account - has password: -
So, you can change the password, yes.. But my malware intercepts it every time.
How I made it:
In the software of the router, through which you went online, was a vulnerability.
I just hacked this router and placed my malicious code on it.
When you went online, my trojan was installed on the OS of your device.
After that, I made a full dump of your disk (I have all your address book, history of viewing sites, all files, phone numbers and addresses of all your contacts).
A month ago, I wanted to lock your device and ask for a not big amount of btc to unlock.
But I looked at the sites that you regularly visit, and I was shocked by what I saw!!!
I'm talk you about sites for adults.
I want to say - you are a BIG pervert. Your fantasy is shifted far away from the normal course!
And I got an idea....
I made a screenshot of the adult sites where you have fun (do you understand what it is about, huh?).
After that, I made a screenshot of your joys (using the camera of your device) and glued them together.
Turned out amazing! You are so spectacular!
I'm know that you would not like to show these screenshots to your friends, relatives or colleagues.
I think $816 is a very, very small amount for my silence.
Besides, I have been spying on you for so long, having spent a lot of time!
Pay ONLY in Bitcoins!
My BTC wallet: 18YDAf11psBJSavARQCwysE7E89zSEMfGG, 1GR7rJfntdcbfhKT1s33RDby4z5ex1ou4Z, 1HkKgPbcMyfhrdPsbufTFczzVnhyT5snB3, 182PJESsEWbuJ8PEgfM58p64jbok3i1gNU, 1N2XZZDW5ofnyok6HawSaqzjBVFH5LNr74, 1J5SXcupgaq2tUas5S7wVtf7evJp6YC3LJ, 1AaSQ56Uzp6p5rU3hsPU8UNLZ5w6EVoyCK, 13QKq8RsvbJnLRbi5ZcVX1ziYW83tqvp1q, 1H1K8MfLEJgjCCfDEkTJmv9GJjD3XzEFGR, 1E9qZgNC9KRnJfwZChcBtXN8D4g17T51p7
You do not know how to use bitcoins?
Enter a query in any search engine: "how to replenish btc wallet".
It's extremely easy
For this payment I give you a little over two days (exactly 55 hours).
As soon as this letter is opened, the timer will work.
After payment, my virus and dirty screenshots with your enjoys will be self-destruct automatically.
If I do not receive from you the specified amount, then your device will be locked, and all your contacts will receive a screenshots with your "enjoys".
I hope you understand your situation.
- Do not try to find and destroy my virus! (All your data, files and screenshots is already uploaded to a remote server)
- Do not try to contact me (you yourself will see that this is impossible, I sent this email from your account)
- Various security services will not help you; formatting a disk or destroying a device will not help, since your data is already on a remote server.
P.S. You are not my single victim. so, I guarantee you that I will not disturb you again after payment!
This is the word of honor hacker
I also ask you to regularly update your antiviruses in the future. This way you will no longer fall into a similar situation.
Do not hold evil! I just do my job.
Good luck.

Update 10 December, 2018 - Cyber criminals have released a new variant of "I Have Bad News For You" email spam campaign which now encourages users to download and watch the humiliating material before sending money. The attached Google Docs download link leads to an archive which supposedly contains Microsoft PowerPoint presentation. However, the compressed file is actually an executable which simply has an icon of a .pptx format file. In reality, this executable is a high-risk trojan called AZORult. Once infiltrated, AZORult not only records various sensitive data (e.g., logins, passwords, etc.) but also infiltrates GandCrab ransomware into the system. At the time of research distributed trojan was proliferating GandCrab 5.0.4 version. You should ignore this email and certainly not download/open the attachment, because doing so may cause extreme financial/data losses and privacy issues.

Screenshot of the updated "I Have Bad News For You" spam campaign's email letter:

I Have Bad News For You email spam campaign distributing AZORult trojan

Text presented within this email:

Subject: Attention! To your Email - [recipient's email] - [date] - was accessed by me!

Hello!

I have very bad news for you.
09/08/2018 - On this day, I got access to your OS and gained complete control over your system. ********
On this day your account ******** has password: ******

How I made it:

In the software of the router, through which you went online, was avulnerability.
I just got into the router and got root rights and put my malicious code on it.
When you went online, my trojan was installed on the OS of your device.

After that, I made a full dump of your (I have all your address book, history of viewing sites, all files, phone numbers and addresses of all your contacts).

A month ago, I wanted to your device and ask for a not big amount of btc to unlock.
But I looked at the sites that you regularly visit, and I was shocked by what I saw!!!
I'm talk you about sites for adults.

I want to say - you are a BIG pervert. Your fantasy is shifted far away from the nromal course!

And i got an idea....
I made a screenshot of the adult sites where you have fun (do you understand what it is about, huh?).
After that, I made a screenshot of your joys (using the camera of your device) and glued them together.
Turned out amazing! You are so spectacular!

As proof of my words, I made a video presentation in Power Point.
And laid out in a private cloud, look You can copy the link below and paste it into the browser.

hxxps://google.com/url?=Q************************

I'm know that you would like to show these screenshots to your friends, relatives or colleagues.
I think #381 is a very, very small amount for my silence.
Besides, I have been spying on your for so long, having spect a lot of time!

Cyber criminals have translated this email scam and are now targeting computer users in various countries, here's an example of this scam email targeting Japanese users:

bad news email scam japanese language

Japanese text presented in this email scam:

こんにちは!

私はあなたに悪い知らせがあります。
2018年6月28日 - この日、私はあなたのオペレーティングシステムをハッキングし、あなたのアカウント(postmaster@rcs.lt)にフルアクセスできました。

それはどうだった:
その日接続していたルータのソフトウェアには、脆弱性が存在しました。
私は最初にこのルータをハックし、その上に悪質なコードを置いた。
インターネットに接続すると、私のトロイの木馬はあなたのデバイスのオペレーティングシステムにインストールされました。

その後、私はあなたのディスクの完全なデータを保存しました(私はすべてあなたのアドレス帳、サイトの閲覧履歴、すべてのファイル、電話番号、あなたのすべての連絡先のアドレス)を持っています。

あなたのデバイスをロックしたかったのです。ロックを解除するために、私はお金がほしいと思った。
しかし、私はあなたが定期的に訪れるサイトを見ました, そしてあなたのお気に入りのリソースから大きなショックを受けました。
私は大人のためのサイトについて話しています。

私は言う - あなたは大きな変態です。 無限のファンタジー!

その後、アイデアが私の頭に浮かんだ。
私はあなたが楽しんでいる親密なウェブサイトのスクリーンショットを作った (私はあなたの喜びについて話しています、あなたは理解していますか?).
その後、私はあなたの喜びの写真を作った (あなたのデバイスのカメラを使って). すべてが素晴らしくなった!

あなたの親戚、友人、同僚にこの写真を見せたくないと強く信じています。
私は$882が私の沈黙のために非常に小さいと思う。
それに、私はあなたに多くの時間を費やしました!

私はBitcoinsだけを受け入れる。
私のBTCウォレット: 1DAqDrtZ1XzwKtXPMHf41WXv6QT62uttxK

Bitcoinウォレットを補充する方法がわからないのですか?
どの検索エンジンでも、「btc walletにお金を送る方法」と書いてください。
クレジットカードに送金するよりも簡単です!

お支払いの場合は、ちょうど2日以上(正確には50時間)をご提供します。
心配しないで、タイマーはこの手紙を開いた瞬間に始まります。はい、はい。それはすでに始まっています!

支払い後、私のウイルスと汚れた写真は自動的に自己破壊されます。
私はあなたから指定された金額を受け取っていない場合、あなたのデバイスはブロックされ、あなたのすべての連絡先は、あなたの "喜び"と写真を受信します。

私はあなたが賢明であることを望みます。
- 私のウイルスを見つけて破壊しようとしないでください! (すべてのデータはすでにリモートサーバーにアップロードされています) - 私に連絡しようとしないでください(これは実現可能ではありません、私はあなたのアカウントからメールを送りました)
- 様々なセキュリティサービスはあなたを助けません。 あなたのデータは既にリモートサーバー上にあるので、ディスクのフォーマットやデバイスの破壊は役に立ちません。

P.S. 私は支払い後にあなたに再び邪魔をしないことを保証します。
これはハッカーの名誉のコードです。

これからは、良いアンチウィルスを使用し、定期的に更新することをお勧めします(1日に数回)!

私に怒らないでください、誰もが自分の仕事をしています。
お別れ。

AZORult trojan's process ("moctezuma") in Windows Task Manager:

AZORult trojan's process (moctezuma) in Windows Task Manager

Instant automatic removal of possible malware infections: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of possible malware infections. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1 Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck the "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Spyhunter for Windows.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

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