Clean-macbook-system-fix.live POP-UP Scam (Mac)

Also Known As: "Clean-macbook-system-fix.live" virus
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove "Clean-macbook-system-fix.live" from Mac?

What is "Clean-macbook-system-fix.live"?

"Clean-macbook-system-fix.live" is a deceptive website that scammers use to trick people into believing that their Mac computers are infected with viruses and to promote an app that can supposedly remove them. These fake virus alerts are usually displayed on untrustworthy websites that users visit inadvertently. Typically, potentially unwanted applications (PUAs) force users to visit such websites. Furthermore, installed PUAs not only cause redirects to deceptive websites but also deliver intrusive ads and collect browsing-related data.

Clean-macbook-system-fix.live scam

Scammers behind this fake virus alert claim that the visitor's computer is infected with viruses (in this case, three viruses: two malware and one phishing/spyware infection). They point out that a trojan (malicious program) called "e.tre456_worm_osx" has also been detected. They urge website visitors to take immediate action to remove the detected infections, otherwise they might experience further damage and data loss. Users are given five minutes to click the "Scan Now" button. Once the button is clicked, the website performs a fake system scan, displays a fake list of 'existing infections', and encourages users to click the "REMOVE VIRUSES NOW" button. Clicking this button leads to download of the app that this deceptive website promotes (at time of research, Mac-Mechanic). To make the "Clean-macbook-system-fix.live" scam seem even more legitimate, scammers have designed this website to look as if it is an official Apple site. In fact, it is not related to Apple. Therefore, do not download apps promoted by untrustworthy/unofficial and deceptive websites. Ignore this virus alert and close the website. These websites often prevent users from closing them. If this is the case, open Activity Monitor and 'force quit' the entire browser or simply restart the Mac. Do not restore the closed session, since this will reopen the deceptive website, or other website that led you to it in the first place.

As we mentioned above, most users end up visiting deceptive/untrustworthy websites due to PUAs. Typically, these apps force users to visit untrustworthy websites, feed them with intrusive ads, and record browsing-related information. They deploy ads (coupons, banners, surveys, pop-ups, etc.) that are displayed using tools that enable placement of third party graphical content on any site. Clicking them often results in redirects to potentially malicious websites or execution of scripts designed to download/install other unwanted apps or even malware. Additionally, PUAs collect IP addresses, search queries, geo-locations, URLs of visited websites (and other browsing-related data). Some of the data might include sensitive information. Developers share collected data with third parties (potentially, cyber criminals) who misuse it to generate revenue. Therefore, having PUAs installed can lead to serious problems relating to privacy, browsing safety, and even identity theft.

Many deceptive websites trick people into believing that their computers are infected, or that there are 'problems' that need to be fixed urgently. The main purpose of these websites is to extort money from users - trick them into paying for so-called services or apps. Some examples of other deceptive websites include This Mac Is Not Secure, Getting Too Many Pop-up Ads, and Your MacOS 10.12 Sierra is infected with 3 viruses! Most PUAs are very similar. They are promoted as 'useful applications', however, once installed, deliver none of the features promised and are designed only to generate revenue for their developers.

How did potentially unwanted applications install on my computer?

Some PUAs are promoted through their official websites, however, research shows that most users install them through clicked intrusive ads or when installing other (regular) software. To trick people into installing (or downloading) unwanted apps, developers use "bundling", a deceptive marketing method that hides unwanted apps in "Custom", "Advanced", and other settings of the download and installation set-ups. PUAs are not disclosed in set-ups. Nevertheless, these unwanted installations or downloads generally occur when people skip installation (or download) steps without checking the settings. In this way, users give permission for PUAs to be downloaded/installed.

How to avoid installation of potentially unwanted applications?

To avoid unintentional/inadvertent installations/downloads, we advise you to download/install software and browse the web with care. Download software from official/trustworthy websites and using direct links. Do not use dubious websites, third party software downloaders/installers, or other dubious tools. When downloading or installing software, check all available "Custom", "Advanced" and other settings. Opt-out of any unwanted apps and only then finish the procedure. Additionally, avoid clicking intrusive ads. Some are malicious and redirect to dubious websites. If you are redirected to dubious websites or experience ads that lead you to them, check your browser for suspicious extensions, add-ons, and plug-ins. Also check for unwanted programs installed on your computer (operating system). Remove all suspicious entries immediately. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

Text presented in a deceptive website displaying "Clean-macbook-system-fix.live" scam:

IMMEDIATE ACTION REQUIRED

We have detected a trojan virus (e.tre456_worm_osx) on your Mac.

Press OK to begin the repair process.


Text in the website:

Your system
is infected with 3 viruses!
Friday January 4, 2019 12:10 PM

Your Mac is infected with 3 viruses. Our security check found traces of 2 malware and 1 phishing/spyware. System damage: 28.1% - Immediate removal required!

The immediate removal of the viruses is required to prevent further system damage, loss of Apps, Photos or other files. Traces of 1 phishing/spyware were found on your Mac with OSX.

To avoid more damage click on 'Scan Now' immediately. Our deep scan will provide help immediately!

4 minute and 7 seconds remaining before damage is permanent.

Start Scan

Appearance of "Clean-macbook-system-fix.live" scam (GIF):

Appearance of Clean-macbook-system-fix.live scam (GIF)

Screenshot of the promoted app (Mac-Mechanic) installer:

mac-mechanic installer

Screenshot of the Mac-Mechanic app:

mac-mechanic application

Instant automatic removal of Clean-macbook-system-fix.live virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Clean-macbook-system-fix.live virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove "clean-macbook-system-fix.live" virus related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

"Clean-macbook-system-fix.live" virus removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove "clean-macbook-system-fix.live" virus related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove "clean-macbook-system-fix.live" virus related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove "clean-macbook-system-fix.live" virus related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.