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Chardlygenerald.info POP-UP Redirect

Also Known As: chardlygenerald.info pop-up
Type: Adware
Damage level: Medium

What is chardlygenerald.info?

There are many rogue websites on the internet, including chardlygenerald.info, which is very similar to others of this type such as shaimsaijels.com, adoptimismyto.club, and mobnootiffy.com. Few people visit this intentionally - they are usually redirected to it by potentially unwanted apps (PUAs).

These apps force users to visit dubious websites such as chardlygenerald.info, feed them with intrusive advertisements, and gather various data. Users often install PUAs accidentally or inadvertently.

chardlygenerald.info pop-up

When installed, PUAs force users to visit chardlygenerald.info by opening it in a new browser window or tab. Each time it is opened, it causes redirects (about 2-3) to other dubious/potentially malicious websites or displays dubious content.

The behavior of chardlygenerald.info depends on the visitor's location, however, redirects to and from this website can lead to computer infections (due to malicious content of other websites to which users are redirected). Another issue with potentially unwanted apps is that they deliver ads such as coupons, banners, pop-ups, surveys, etc.

These apps display ads via tools that enable placement of third party graphical content on any site. Therefore, they conceal underlying content of visited websites. In addition, clicking them often results in redirects to dubious (potentially, malicious) sites. Some are designed to run scripts that download and install unwanted apps.

Furthermore, these unwanted apps continuously collect data, usually relating to users' browsing activity. For example, IP addresses, search queries, URLs of visited websites, geo-locations, and so on. PUAs also gather personal, sensitive information.

Developers share the information with third parties (potentially, cyber criminals) who misuse it to generate revenue. Thus, having apps of this type installed can lead to various issues with browsing safety, online privacy, and so on. There is also a possibility that some people might become victims of identity theft.

Threat Summary:
Name chardlygenerald.info pop-up
Threat Type Adware, Unwanted ads, Pop-up Virus
Symptoms Seeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers.
Damage Decreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

There are countless potentially unwanted programs online, and most are virtually identical. Typically, they generate revenue for their developers by collecting information, delivering intrusive ads, and causing unwanted redirects. They provide none of the functionality promised or deliver any other real value.

How did adware install on my computer?

PUAs have official websites from which they can be downloaded, however, users often install them inadvertently through intrusive ads or other (intentionally downloaded/installed) software.

Developers often use a deceptive marketing method called "bundling", which is used to trick people into installing (or downloading) potentially unwanted apps by hiding them in "Custom", "Advanced" and other similar settings of the software download/installation processes.

Generally, information regarding the inclusion (bundling) of unwanted apps into download or installation set-ups is not properly disclosed. Despite this, most people cause unintentional installations when they rush download/installation procedures and leave available settings or options unchanged.

How to avoid installation of potentially unwanted applications?

The key to safety is caution. To avoid unwanted installations, download software using official and trustworthy sources. Do not use third party software downloaders/installers, unofficial websites, Peer-to-peer networks such as torrent clients, Emule, or other similar sources.

Install software carefully - check all options and settings ("Advanced", "Custom", and so on) of each installation or download procedure. Opt-out of offers to install potentially unwanted programs and only then proceed to the next step or the download/installation.

Avoid clicking intrusive ads that are displayed on dubious, unofficial (and other) websites. They often cause redirects to malicious websites, such as gambling, pornography, adult dating, and so on. If you see intrusive ads or experience unwanted redirects, it is possible that an unwanted app is installed on your browser or operating system.

Check installed plug-ins, extensions, and add-ons on your browser and programs on your computer. Remove all unwanted software immediately. If your computer is already infected with rogue applications, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

IMPORTANT NOTE! This deceptive site asks to enable web browser notifications.

Therefore, before commencing, perform these steps:

Google Chrome (PC):

  • Click the Menu button (three dots) on the right upper corner of the screen
  • Select "Settings", scroll down to the bottom and click "Advanced"
  • Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
  • Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)

Google Chrome (Android):

  • Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
  • Scroll down, click on "Site settings" and then "Notifications"
  • In the opened window, locate all suspicious URLs and click on them one-by-one
  • Select "Notifications" in the "Permissions" section and click "Block"

Mozilla Firefox:

  • Click the Menu button (three bars) on the right upper corner of the screen
  • Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
  • Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
  • In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"

Internet Explorer:

  • Click the Gear button on the right upper corner of the IE window
  • Select "Internet options"
  • Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
  • Select suspicious URLs under and remove them one by one by clicking the "Remove" button

Microsoft Edge:

  • Click the menu button (three dots) on the right upper corner of the Edge window
  • Scroll down, find and click "Settings"
  • Scroll down again and click "View advanced settings"
  • Click "Manage" under "Notifications"
  • Click the switch under each suspicious website

Safari:

  • Click "Safari" button on the bottom of the screen and select "Preferences..."
  • Select the "Websites" tab and then select "Notifications" section on the left pane
  • Check for suspicious URLs and apply the "Deny" option for each

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Quick menu:

Adware removal:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

chardlygenerald.info adware uninstall via Control Panel

In the uninstall programs window, look for any potentially unwanted applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application that causes chardlygenerald.info redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing chardlygenerald.info ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing chardlygenerald.info ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the chardlygenerald.info pop-up, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing chardlygenerald.info  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing chardlygenerald.info ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the chardlygenerald.info pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing chardlygenerald.info ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing chardlygenerald.info ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with chardlygenerald.info pop-up removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the chardlygenerald.info pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
chardlygenerald.info pop-up QR code
Scan this QR code to have an easy access removal guide of chardlygenerald.info pop-up on your mobile device.
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