Apple.com-clean-os.live POP-UP Scam (Mac)

Also Known As: "Apple.com-clean-os.live" virus
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove "apple.com-clean-os.live" from Mac?

What is "apple.com-clean-os.live"?

Apple.com-clean-os.live website's purpose is to promote various potentially unwanted applications (PUAs), this website should not be trusted. It is designed to trick MacOS users into thinking that their operating systems are infected with some malicious programs and encourages them to take immediate action. It is very likely that most of apple.com-clean-os.live visitors do not open this website intentionally. Most of the times its various installed PUAs that are responsible for such unwanted redirects. Additionally, apps of this type usually collect various data and deliver intrusive advertisements too. Apple.com-clean-os.live website is very similar to apple.com-cleaning-os.live.

apple.com-clean-os.live scam

Apple.com-clean-os.live usually gets opened in a new tab or browser window. Once visited, it shows a pop-up window telling that this website detected a computer infection. At the time of the research this pop-up window was telling that a computer is infected with a Trojan (e.tre456_worm_osx). It encourages apple.com-clean-os.live visitors to begin a repair process immediately. This website itself informs users that a Mac computer is actually infected with 3 viruses: 2 malware and 1 phishing/spyware infections. It is stated that if these infections will not be removed, they might cause system damage, data loss, personal and banking (financial) information might be at risk as well. There is a "Scan Now" button that, once clicked, starts a fake virus scanning process. When completed, it will show that it detected some viruses. In our example it shows that it found three viruses: Tapsnake, CronDNS and Dubfishicv. To remove them users are encouraged to download a potentially unwanted application called Mac-Tweak-Pro, however, it might be offering to download other apps of this type as well. One way or another, it is never a good idea to download and install apps that are promoted through deceptive, untrustworthy websites like apple.com-clean-os.live (or any other website of this type). As mentioned above, it is other PUAs that cause unwanted redirects to unreliable websites. These apps usually display various intrusive advertisements as well (ads like coupons, banners, surveys, pop-ups and so on). These ads can be really annoying, besides, when clicked they often open untrustworthy (possibly malicious websites) or run scripts designed to download/install even more unwanted apps. Another downside of having PAUs installed is information/data cracking. Apps of this type often are designed to gather browsing-related (and other) information. For instance: search queries, geo-locations, IP addresses, geo-locations, URLs of visited websites etc., however, PUAs might be collecting personal/sensitive information as well. Their developers share recorded data with third parties who usually misuse it to generate revenue. It is worth mentioning that some of these parties could be cyber criminals. Having unwanted apps of this type installed may cause privacy issues, problems with browsing safety, some people might even have their identities stolen. We strongly recommend to uninstall all questionable, unwanted apps as soon as possible.

These unwanted applications usually are presented as useful, legitimate tools that are capable of providing their users with some features, tools and so on. In reality, most of them are designed to generate for their developers and often do not operate as promoted/do not deliver their users any promised functions and cause various problems.

How did potentially unwanted applications install on my computer?

Typically, users do not download and install potentially unwanted apps voluntarily. It usually happens when they click some unreliable, deceptive advertisements or download/install software carelessly. To trick people into unwanted installations/downloads software developers often use a deceptive marketing method called "bundling". They "bundle" (put) unwanted apps in software download/installations setups, they hide them in "Custom", "Advanced" and other similar settings. Simply put, developers avoid disclosing information about apps being bundled properly. However, as we mentioned above, most of the times its users who perform installations or downloads without paying attention and leave all available settings unchanged (offers to install or download PUAs not dismissed).

How to avoid installation of potentially unwanted applications?

We advise not to download software from dubious/untrustworthy sources such as third party downloaders, unofficial websites, Peer-to-Peer networks like torrents, eMule and other channels of this kind. Best way to do it is using only direct links and official, trustworthy websites. Do not forget to check what are the "Custom"/"Advanced" and other options or settings when installing (or downloading) any software, especially that software is free. Opt-out all offers to install PUAs and only then finish the installation/download process. Furthermore, keep in mind that most ads on the Internet look legitimate, however, not all of them are. Quite often intrusive ads cause redirects to untrustworthy websites like pornography, gambling, adult dating and other similar website. If a web browser causes such redirects or displays ads that cause them, then check for suspicious browser apps (plug-ins, add-ons or extensions) and remove all unwanted entries immediately. Check the list installed programs on your Mac computer as well and uninstall all dubious entries from there as well. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

Appearance of "apple.com-clean-os.live" scam (GIF):

Appearance of apple.com-clean-os.live scam (GIF)

Screenshot of the unwanted application (Mac-Tweak-Pro) that is promoted through apple.com-clean-os.live:

mac tweak pro unwanted application

Instant automatic removal of Apple.com-clean-os.live virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Apple.com-clean-os.live virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove "apple.com-clean-os.live" virus related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

"Apple.com-clean-os.live" virus removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove "apple.com-clean-os.live" virus related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove "apple.com-clean-os.live" virus related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove "apple.com-clean-os.live" virus related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.