Eanswers.com redirect removal instructions
What is eanswers.com?
New Browse is a browser app that, according to its developers, makes everyday browsing easier, faster, and enjoyable. It offers faster searches, accurate search results, and some additional features. This may seem to be a legitimate app, however, it is categorized as a potentially unwanted application (PUA), since New Browse is often downloaded and installed unintentionally. It also gathers user-system information, modifies browser settings, and promotes eanswers.com (a fake search engine).
Most browser hijackers can be installed on popular browsers such as Mozilla Firefox, Google Chrome, and Internet Explorer. When installed, New Browse immediately assigns browser settings such as default search engine, homepage, and new tab URL to eanswers.com. Users who have this browser hijacker installed on their systems are forced to visit this website when they open a browser (new browser window), new tab, or enter a search query into the URL bar. Note that eanswers.com is a fake search engine that displays search results generated by Yahoo (it redirects users to search.yahoo.com). Search engines that do not generate unique results are useless. Furthermore, New Browse and eanswers.com are PUAs that record browsing-related data. Typically, apps of this type record entered search queries, geo-locations, IP (Internet Protocol) addresses, URLs of visited websites, and other similar information. They also gather other personal details. PUA developers share the data with third parties who misuse it to generate revenue. Some of these third parties might be cyber criminals. Therefore, we recommend that you uninstall all unwanted browser apps (PUAs) and only use legitimate search engines such as Google, Yahoo, Bing, and so on.
|Name||New Browse potentially unwanted application|
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab|
|Symptoms||Manipulated Internet browser(s) settings (homepage, default Internet search engine, new tab settings). User's are forced to visit hijacker's website and search the Internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake flash player installers.|
|Damage||Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites.|
|Malware Removal (Windows)|
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
The number of browser hijackers on the internet is countless and growing daily. FootbalScores24, BestMovies Search Plus, and nJoyMovies Search Plus are just some examples of apps that are categorized as PUAs. Developers present these apps as legitimate and useful, however, they deliver none of the promised tools, features, or other benefits. Most are designed only to generate revenue for the developers and simply cause problems. Using browser hijackers can lead to privacy issues, problems with browsing safety, and even identity theft.
How did New Browse install on my computer?
PUAs are promoted using various websites, however, most people install and downloads them inadvertently due to intrusive (deceptive) ads that they click or when software developers use a deceptive marketing method called "bundling". This is used to trick users into downloading and installing PUAs with other regular software that they wish to download and install. Developers hide unwanted apps in "Custom", "Advanced", and other similar settings of the software download or installation set-ups. Information regarding the inclusion (bundling) of PUAs into set-ups is not properly disclosed, however, note that download and installation of PUAs usually happens only when people leave available download/installation settings unchanged (i.e. they download and install software without checking them).
How to avoid installation of potentially unwanted applications?
Be cautious when browsing the web and downloading/installing software( especially if it is free). Study download/installation processes and check all available "Custom" or "Advanced" (or other similar) settings. Opt-out of third party applications (PUAs)/decline offers to download/install them. Download software only from official/trustworthy sources, using direct download links. Various third party downloaders/installers often include rogue apps and thus these tools should never be used. Most intrusive advertisements seem legitimate, since developers invest many resources into their design, however, if you encounter redirects to untrustworthy websites (such as pornography, adult dating, gambling, etc.), check installed programs on your computer and applications on your browser. Remove unwanted/unknown entries immediately. If your computer is already infected with New Browse, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this browser hijacker.
Website promoting New Browse browser hijacker:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is eanswers.com?
- STEP 1. Uninstall New Browse application using Control Panel.
- STEP 2. Remove eanswers.com redirect from Internet Explorer.
- STEP 3. Remove New Browse browser hijacker from Google Chrome.
- STEP 4. Remove eanswers.com homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove eanswers.com redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
New Browse browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "New Browse"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications that cause browser redirects to the eanswers.com website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
New Browse browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window, remove hxxp://eanswers.com and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "eanswers.com".
If you continue to have problems with removal of the new browse potentially unwanted application, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "New Browse" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, look for a "New Browse" browser hijacker's URL (hxxp://www.eanswers.com) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list, look for "eanswers.com", and when located, click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the new browse potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "New Browse", as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window, remove hxxp://eanswers.com and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "eanswers"
Right-click on the found preferences and select "Reset" to restore default values.
Computer users who have problems with new browse potentially unwanted application removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Extensions". Locate any recently-installed suspicious browser add-ons, and remove them.
Change your homepage and new tab settings:
Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Settings". In the "On startup" section look for the name of the browser hijacker and click "Disable".
Change your default Internet search engine:
To change your default search engine in Microsoft Edge: Click the Edge menu icon (at the top right corner of Microsoft Edge), select "Privacy and services", scroll to bottom of the page and select "Address bar". In the "Search engines used in address bar" section look for the name of the unwanted Internet search engine, when located click the "Disable" button near it. Alternatively you can click on "Manage search engines", in the opened menu look for unwanted Internet search engine. Click on the puzzle icon near it and select "Disable".
If you continue to have problems with removal of the new browse potentially unwanted application, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
If you are experiencing problems while trying to remove new browse potentially unwanted application from your Internet browsers, please ask for assistance in our malware support forum.
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