DriverAgent Unwanted Application

Also Known As: DriverAgent potentially unwanted application
Distribution: Low
Damage level: Medium

DriverAgent removal instructions

What is DriverAgent?

DriverAgent is presented as a driver update application. According to developers, it contains a huge database of drivers for Windows 10, 8.1, 8, and 7. This may seem to be a useful tool, however, it is promoted using the "bundling" method, and thus most people install it unintentionally. For this reason, DriverAgent is categorized as a potentially unwanted application (PUA).

DriverAgent unwanted application

To update drivers, a system scan must first be run. When finished, it displays a number of drivers that are up-to-date and out-of-date. To update outdated drivers, users must apparently register the DriverAgent program and then purchase it. Do not trust apps promoted using the "bundling" method. They often provide fake scan results and give the impression that there are many 'issues' (such as outdated drivers) that can be fixed with a certain program. It is unknown whether DriverAgent is one of these apps, however, many apps promoted in this way are rogue. Furthermore, browser hijackers and adware-type apps are commonly installed together with bundled apps. Apps of this type are also categorized as PUAs. They gather browsing-related data and feed users with ads. Typically, PUAs collect information relating to users' browsing activities. For example, URLs of visited websites, entered search queries, geolocations, IP addresses, and so on. Their developers send gathered data to third parties (potentially, cyber criminals) who misuse it to generate revenue, however, information tracking is not the only problem. Apps of this type often feed users with pop-up ads, banners, coupons, and surveys. When clicked, they cause redirects to potentially malicious websites or run scripts designed to download/install even more unwanted apps. Furthermore, these ads usually conceal underlying content of visited websites and are thus very annoying.

Threat Summary:
Name DriverAgent potentially unwanted application
Threat Type PUP (potentially unwanted program), PUA (potentially unwanted application).
Supposed Functionality Easy driver update/installation.
Detection Names (driveragent-setup.exe) Avast (Win32:DriverAgent-A [PUP]), AVG (Win32:DriverAgent-A [PUP]), ESET-NOD32 (a variant of Win32/DriverAgent.A potentially unwanted), Kaspersky (Hoax.Win32.DeceptPCClean.wq), Full List Of Detections (VirusTotal)
Symptoms A program that you do not recall installing suddenly appeared on your computer. New application is performing computer scans and displays warning messages about found issues. Asks for payment to eliminate supposedly found errors.
Distribution Methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers.
Damage Monetary loss (unnecessary purchase of fake software), unwanted warning pop-ups, reduced computer performance.
Removal

To eliminate DriverAgent potentially unwanted application our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

There are many examples of apps that are similar to DriverAgent including Qbit Speedup Pro, Nero TuneItUp, and Qbit PC Speedup. Most supposedly provide 'useful' features, tools, however, apps that are promoted using the "bundling" method should not be trusted. They deliver non of the promoted benefits and sometimes even cause problems (especially with apps that are installed together).

How did potentially unwanted applications install on my computer?

DriverAgent is available for download on its website, however, most people download and install bundled apps inadvertently. Bundling is the inclusion of unwanted apps into the set-ups of other software. Developers use this method to trick people into downloading apps (PUAs) with other, regular software that people wish to download/install intentionally. Typically, they hide information about the bundling of unwanted apps in settings such as "Custom", "Advanced" and so on. Therefore, it is easy to overlook them. People who do not check settings can inadvertently download and install PUAs. Clicking intrusive ads can cause problems, since they often run scripts designed to cause unwanted downloads and installations.

How to avoid installation of potentially unwanted applications?

Pay close attention to the details of download and installation set-ups. To check all included "Advanced", "Custom" and other similar options and settings and dismiss offers to download/install unwanted programs. The best way to download software is using official websites and direct download links. Third party software downloaders/installers, torrent clients, eMule (and other Peer-to-Peer networks), unofficial sites and so on are poor sources to use. Avoid clicking intrusive ads, since they can redirect to dubious websites associated with gambling, adult dating, pornography, and so on. If you experience these ads or redirects, check the list of installed applications (plug-ins, add-ons, and extensions) on your browser and remove all suspicious (unwanted or unknown) entries immediately. The same applies to programs of this type installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

Website promoting DriverAgent:

website promoting driveragent program

DriverAgent installation setup:

DriverAgent installation setup

Instant automatic removal of DriverAgent potentially unwanted application: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of DriverAgent potentially unwanted application. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

DriverAgent adware uninstall via Control Panel

In the uninstall programs window, look for "DriverAgent" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

At time of research, DriverAgent did not install any unwanted browser extensions, however, note that some unwanted applications can be installed together with adware and browser hijackers. If you experience unwanted ads or redirects when browsing the internet, continue with the removal guide below.

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the driveragent potentially unwanted application, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the driveragent potentially unwanted application, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with driveragent potentially unwanted application removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove driveragent potentially unwanted application from your computer, please ask for assistance in our malware support forum.

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