"Your Windows Computer Could Be Infected With Viruses!" removal instructions
What is "Your Windows Computer Could Be Infected With Viruses!"?
"Your Windows Computer Could Be Infected With Viruses!" is a scam promoted on an untrustworthy website that encourages visitors to remove viruses with a potentially unwanted application (PUA). Neither websites of this type nor software promoted through them should ever be trusted. If this page opens randomly, it is likely that there is a PUA already installed on the browser or computer. PUAs usually cause unwanted redirects, gather user-data, and deploy intrusive ads.
According to this scam website, the Windows computer could be infected with viruses. It is stated that over 98% of computers have harmful/malicious files or programs (including phishing software and spyware) stored/installed on the operating systems. Website visitors are informed that their systems could be at risk of irreversible damage and that those malicious files and/or programs should be removed immediately. It is stated that some personal and banking information might also be at risk. This scam website encourages people to scan their systems by clicking the "Proceed" button. If clicked, this web page starts a fake scan. Once finished, it encourages people to download and install the PC Cleaner program, since the computer could be harmed with malware such as "Ransomware 2.0" and "Trojan.Win32.SendIP.15". According to this website, PC Cleaner will detect and remove these viruses. To download the software, visitors are encouraged to press the "Download and Repair" button, however, this actually downloads another unwanted application called Qbit PC Speedup. As mentioned, programs that are promoted through dubious, deceptive websites should not be trusted, downloaded, or installed. Ignore the messages on this scam website and closed it. If this cannot be done in the usual way, end the browser process via Task Manager. Note that if the closed browsing session is restored the next time the browser is opened, it will reopen the identical scam website.
Scam websites are often opened by PUAs. Most apps of this type record browsing-related data such as IP addresses, entered search queries, URLs of visited websites, geolocations, and so on. Some are designed to collect sensitive/personal data. Developers share the data with third parties (possibly, cyber criminals) who misuse it to generate revenue. Another problem with these apps is that they often display intrusive ads such as coupons, banners, surveys, pop-up ads, and other annoying and deceptive ads. If clicked, they usually redirect people to dubious pages, however, they might also be designed to execute scripts that download and install PUAs.
|Name||"Your Windows Computer Could Be Infected With Viruses!" virus|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Fake error claims that system is infected/damaged and encourages users to download a potentially unwanted application (PUA) that is presented as a system cleaner.|
|Distributed Unwanted Apps||Qbit PC Speedup, PC Cleaner|
|Symptoms||Fake error messages, fake system warnings, pop-up errors, hoax computer scan.|
|Distribution methods||Compromised websites, rogue online pop-up ads, potentially unwanted applications.|
|Damage||Loss of sensitive private information, monetary loss, identity theft, possible malware infections.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
The number of scams of this type is growing daily. Examples of other similar scams and scam websites include "Microsoft detected malicious virus and blocked your computer", "Enter Windows registration key to unblock", and "Error XR01F5". Typically, they are designed to trick people into downloading unwanted software or into calling scammers who try to sell unnecessary services or software. Most of the aforementioned PUAs are similar. Their main purpose is to generate revenue for the developers by causing unwanted redirects, gathering data and displaying ads. Most are promoted as legitimate and useful apps, however, they deliver none of the features promised, tools, etc.
How did potentially unwanted applications install on my computer?
Two common ways used to trick people into downloading and installing unwanted apps are through intrusive ads that run scripts designed to download unwanted software and by bundling them into other software set-ups. Using bundling, developers attempt to trick people into downloading/installing PUAs with regular software. They do not disclose information about the inclusion of unwanted apps in set-ups and hide them in settings such as "Custom", "Advanced", and other similar parts. Furthermore, people who skip steps of the download or installation set-ups often allow PUAs to be installed.
How to avoid installation of potentially unwanted applications?
Do not use Peer-to-Peer networks (torrent clients, eMule, and so on), unofficial websites, third party downloaders, installers and other such tools to download or install software, especially if the software is free. Use official websites and direct download links. Furthermore, do not leave "Custom", "Advanced" and other settings of download or installation setups unchecked. Deselect offers to install/download unwanted apps. Another way to avoid unwanted downloads and installations is to avoid clicking intrusive ads. If they are displayed on untrustworthy or unofficial websites relating to gambling, adult dating, pornography, and so on, do not trust or click them. If a browser forces you to visit dubious websites or displays unwanted ads regularly, check the list of installed browser apps for any unwanted, unknown add-ons, plug-ins, and extensions and eliminate/remove them. The same applies to unwanted programs installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
Text presented in "Your Windows Computer Could Be Infected With Viruses!" main page:
Your Windows Computer Could Be Infected With Viruses!
29 May 2019
Your device could be infected. Over 98% of scanned computers have harmful files including phishing and spyware. Your system may be at risk of irreversible damage - Immediate removal advised if infected!
Scanning and cleaning is advised to prevent possible serious damage, loss of personal data, photos and more.
Traces of Phishing/Spyware may be found on your computer. Personal and banking information may be at risk.
Screenshot of this deceptive website displaying threats that could be detected on the visitor's computer:
Text presented in this page:
This device is possibly harmed.
Please download PC Cleaner to protect your PC from viruses.
The majority of scanned PCs are infected with similar files.
Virus Name: Ransomware 2.0; Trojan.Win32.SendIP.15
Infected Files: System32\migration/video.html /System32\Drivers\spoclsv.exe
Download and Repair
Application: PC Cleanô
Website promoting unwanted applications:
Screenshot of the Qbit PC Speedup unwanted app:
The appearance of "Your Windows Computer Could Be Infected With Viruses!" pop-up (GIF):
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "Your Windows Computer Could Be Infected With Viruses!"?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
If you continue to have problems with removal of the "your windows computer could be infected with viruses!" virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
If you continue to have problems with removal of the "your windows computer could be infected with viruses!" virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Computer users who have problems with "your windows computer could be infected with viruses!" virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
If you continue to have problems with removal of the "your windows computer could be infected with viruses!" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
If you are experiencing problems while trying to remove "your windows computer could be infected with viruses!" virus from your computer, please ask for assistance in our malware support forum.
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