Remove apps that redirect to "ZEUS VIRUS DETECTED !!!" scam page

Also Known As: ZEUS VIRUS DETECTED !!! pop-up
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove "ZEUS VIRUS DETECTED !!!" from Mac?

What is "ZEUS VIRUS DETECTED !!!"?

"ZEUS VIRUS DETECTED !!!" is a fake notification about viruses and malicious applications that are detected by a deceptive website that is disguised as an official Apple page. This is a scam website, it is designed to trick people into contacting scammers by calling them on the displayed number. We strongly recommend not to call them and to ignore this scam. All malware detections mentioned on this page are fake.

ZEUS VIRUS DETECTED !!! scam

When opened, this scam website displays a couple of pop-ups. According to one of them, MAC OS X is infected with viruses and other malicious applications, they must be removed and system damage repaired. It is also mentioned that if this page is left, the operating system will remain damaged and vulnerable. As stated in another pop-up, the website has detected the ZEUS virus, additionally, some suspicious trojan was trying to access logins, banking details and to track Internet browsing activity. It is stated that the firewall installed on the operating system failed to protect the system and that system got damaged. Visitors are urged to visit the nearest Mac repair service or to call the "+1-877-885-8689" number. Note, this is not the number of the official Apple customer service. This number belongs to scammers who, if contacted, try to extract money from unsuspecting people. Scammers who designed this deceptive page try to trick people into purchasing some unnecessary software or paying money for "online technical support". We strongly recommend not to take this or any other scam seriously. If a browser opens them, they should be ignored.

Quite often scam websites are opened by browsers that have potentially unwanted apps (PUAs) installed on them. Typically, people download and install apps of this type unintentionally. When installed, they cause redirects to questionable, deceptive websites, gather data about their users and feed them with intrusive advertisements. As a rule, unwanted apps of this type record IP addresses, geolocations, URLs of visited websites, entered search queries etc. There are cases where apps of this type target sensitive details as well. Their developers share collected information with third parties who misuse it to generate revenue. Sometimes these parties include cyber criminals too. Another problem with PUAs is that some of these apps are designed so display deceptive, intrusive ads. When clicked, they open questionable or even malicious pages, or execute scripts that are designed to cause unwanted downloads/installations. Some examples of ads that PUAs display are coupons, banners, surveys, various pop-up ads etc.

Threat Summary:
Name ZEUS VIRUS DETECTED !!! pop-up
Threat Type Mac malware, Mac virus
Fake Claim Scam website delivers a fake message (pop-up window) claiming that system is infected with the ZEUS virus and other malware, and encourages its visitors to contact scammers via the provided number
Serving IP Address (scam website)
52.216.8.67
Phone Number Used By Scammers
+1-877-885-8689
Symptoms Your Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information.
Removal

To eliminate ZEUS VIRUS DETECTED !!! pop-up our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

"ZEUS VIRUS DETECTED !!!" is just a typical scam, there are many websites of this type on the Internet. Some examples are apple.com-scan-mac[.]live, "Your Mac is infected with 4 viruses" and "Mac OS X is infected (4) by viruses". Typically, these pages inform visitors about detected viruses and encourage them to install unwanted apps or to contact scammers. If there is some PUA installed on a browser or computer, then it is possible that it is the reason behind redirects to deceptive websites like this one. Besides, PUAs might cause problems related to browsing safety, privacy or even identity theft. We strongly recommend to remove all unwanted apps as soon as possible.

How did potentially unwanted applications install on my computer?

Unwanted apps (PUAs) often get downloaded/installed when people click ads that should not be trusted, or when they download/install some software that has unwanted app(s) bundled into its setup. By bundling apps into setups developers attempt to trick users into downloading/installing undesired apps together with wanted software. Information about PUAs being included in setups is usually hidden in their "Custom/Advanced" settings (or other similar parts). Simply said, unwanted downloads or/and installations happen when people do not check and change any of the aforementioned settings. In other words, when they give permission for PUAs to be downloaded or installed.

How to avoid installation of potentially unwanted applications?

Third party downloaders, installers, torrent clients, eMule (and other Peer-to-Peer networks) and other similar tools or sources should not be trusted to download or install software. Safest way to download programs is to use official pages and direct download links. Additionally, all downloads/installation should be handled properly. It is important to check what are the "Advanced", "Custom", "Manual" and other similar options or settings of any setup and do dismiss offers to install (or download) unwanted apps. Furthermore, not all ads (especially if they are displayed on dubious pages) should be trusted. If clicked, they often redirect people to untrustworthy websites, usually related to gambling, pornography, adult dating and other questionable sites. However, intrusive ads or unwanted redirects occur regularly, then we suggest users to check if there are any unwanted extensions, add-ons or plug-ins installed on a default browser and uninstall them. It should be applied to unwanted programs installed on a computer too. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Screenshot of a scam website stating that a computer is infected with the ZEUS virus:

ZEUS VIRUS DETECTED scam page

Text presented in its pop-up:

Warning: ZEUS VIRUS DETECTED !!!
A suspicious TROJAN was trying to access your logins, banking details & tracking your Internet activity.
Your Firewall has failed to protect and is damaged. Your Accounts May be Suspended Until your take an action.
Your personal information may have leaked. IMMEDIATE RESPONSE REQUIRED. Your hard disk has a Trojan Virus! Please do not try to fix manually, it may crash your data. Consequently, we are performing additional security checks to verify system security.
Please visit your nearest MAC service centre or call help desk
Customer service +1-877-885-8689 (TOLL-FREE)

Appearance of "ZEUS VIRUS DETECTED !!!" scam (GIF):

Appearance of ZEUS VIRUS DETECTED !!! scam (GIF)

Instant automatic removal of ZEUS VIRUS DETECTED !!! pop-up: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of ZEUS VIRUS DETECTED !!! pop-up. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove zeus virus detected !!! pop-up related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

ZEUS VIRUS DETECTED !!! pop-up removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove zeus virus detected !!! pop-up related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove zeus virus detected !!! pop-up related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove zeus virus detected !!! pop-up related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
ZEUS VIRUS DETECTED !!! pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of ZEUS VIRUS DETECTED !!! pop-up on your mobile device.
We Recommend:

Get rid of ZEUS VIRUS DETECTED !!! pop-up today:

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Platform: macOS

Editors' Rating for Combo Cleaner:
Editors ratingOutstanding!

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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.