Stop redirects to scam websites

Also Known As: "Error # 0x80092ee9" virus
Distribution: Low
Damage level: Medium

"Error # 0x80092ee9" removal instructions

What is "Error # 0x80092ee9"?

"Error # 0x80092ee9" is one of the many scam websites, this particular one claims that it has detected some spyware/riskware which caused the "0x80092ee9" error. In order to remove detected threats and fix the error, visitors are provoked to call the displayed number. Scammers behind this website present themselves as Microsoft Support. However, the actual company has nothing to do with this scam. We strongly recommend to ignore this page and more importantly, not to contact scammers.

Error # 0x80092ee9 scam

When visited, this page shows a pop-up disguised as a "Windows Warning Alert". According to it, the website has detected malicious, pornographic spyware/riskware which damaged the system and caused an error. People are urged not to ignore this alert and call the "+1-855-541-4349" number. Additionally, this scam website causes downloads of random text files, at the time of the research it downloaded the "735918dd-c8a2-42c6-9a7f-b82c0c92e627.txt" file. We recommend to delete them. Moreover, it tries to crash the computer by forcing a browser to use 100% of the computer's CPU. Simply said, the main goal of this page is to prevent people from closing it and to trick them into contacting scammers who supposed to help with the occurred problems. Typically, when scammers who create such pages are contacted, they try to swindle people out of their money by encouraging them to pay money for their services or some software. That is the main reason why numbers that are displayed on pages of this type should not be called. If a browser opens such scam website, it should be ignored. If it is impossible to close it (it uses too much computer's resources), then we recommend to end the whole browser's process through Task Manager. Additionally, the same website will be opened if the closed browsing session will be restored the next time a browser is launched. For this reason it is not recommended to restore browsing sessions that were closed because of some untrustworthy, deceptive websites.

There are many cases where these pages are opened by installed PUAs (potentially unwanted applications). These apps usually deliver unwanted ads and gather data too. They serve intrusive ads such as pop-ups, coupons, banners, surveys, etc. It is impossible not to notice them, PUAs displayed them via tools that enable placement of third party graphical content. In other words, these ads conceal underlying contents of visited pages. When clicked, these ads often cause redirects to shady pages or execute scripts that download/install other PUAs. Furthermore, these apps usually are designed to gather data such as IP addresses, entered search queries, URLs of visited websites, geo-locations and so on. Their developers share recorded data with third parties (potentially, cyber criminals) who misuse it to generate revenue. People who have such apps installed risk to experience problems with privacy, browsing safety, computer infections or even identity theft.

Threat Summary:
Name "Error # 0x80092ee9" virus
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim According to scam website, it has detected spyware and riskware that can be removed by calling the displayed number
Tech Support Scammer Phone Number +1-855-541-4349 
Related Domain junaidenislove[.]pw
Serving IP Address (junaidenislove[.]pw) 107.180.51.10
Detection Names Fortinet (Phishing), Full List Of Detections (VirusTotal)
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Removal

To eliminate Error # 0x80092ee9 virus our malware researchers recommend scanning your computer with Spyhunter.
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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

"Your Windows Computer Could Be Infected With Viruses!", "Microsoft Detected Malicious Virus And Blocked Your Computer" and "Enter Windows Registration Key To Unblock" are just a few examples of other scam pages/scams that are quite similar to this one. Most of the times scammers use them to trick people into purchasing some software or services. If there are any PUAs that open websites of this type, they should be removed as soon as possible.

How did potentially unwanted applications install on my computer?

In some cases various unwanted apps can be downloaded from their websites. However, there are not many people who download and install them on purpose. As a rule, unwanted downloads and installations can be caused by clicking intrusive (deceptive) advertisements or when installing some software that has unwanted apps bundled into its setup. Simply said, bundling is a deceptive marketing method used to trick people into downloading, installing various PUAs together with other programs. It is being achieved by hiding information about these apps in setup's options such as "Advanced", "Custom" and other parts. It is quite common that people download/install various software without checking any of the mentioned settings and when they do so, they cause unwanted downloads/installations too.

How to avoid installation of potentially unwanted applications?

It is not recommended to download software using torrent clients, eMule or any other Peer-to-Peer networks, third party downloaders, questionable/unofficial pages and so on. The only truly safe way to download it is to use official websites (and direct download links). Moreover, software should be downloaded or/and installed properly: all setup's options should be checked and offers to download or install unwanted apps dismissed. Intrusive ads are not reliable, they often cause redirects to potentially malicious pages (or cause unwanted downloads/installations). If a browser causes unwanted redirects or displays the aforementioned ads, then it is possible that it is caused by some unwanted application which is installed on a web browser or computer. Check the list of installed add-ons, extensions or plug-ins and remove all unwanted (or/and unknown) entries from your web browser as soon as possible. Same applies to suspicious programs that are installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

The appearance of "Error # 0x80092ee9" pop-up (GIF):

Error # 0x80092ee9 scam gif

Text presented in "Error # 0x80092ee9" pop-up:

Windows Warning Alert
Malicious Pornographic Spyware/Riskware Detected
Error # 0x80092ee9
Please call us immediately Call Windows at: +1-855-541-4340 (Toll Free)
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted us that it has been infected with a Pornographic Spyware and riskware. The following information is being stolen... Call Windows: +1-855-541-4340 (Toll Free)

Scam website tries to crash the computer by causing high CPU usage:

scam page tries to crash computer with 100 cpu usage

Random text file downloaded by this scam page:

0x80092ee9 error scam downloaded files

Instant automatic removal of Error # 0x80092ee9 virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Error # 0x80092ee9 virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "error # 0x80092ee9" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "error # 0x80092ee9" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "error # 0x80092ee9" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "error # 0x80092ee9" virus from your computer, please ask for assistance in our malware support forum.

Post a comment:
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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Error # 0x80092ee9 virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of "Error # 0x80092ee9" virus on your mobile device.
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Platform: Windows

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