Stop redirects to scam websites
Written by Tomas Meskauskas on
(updated)
"Error # 0x80092ee9" removal instructions
What is "Error # 0x80092ee9"?
"Error # 0x80092ee9" is one of many scam websites. This particular one claims that it has detected some spyware/riskware, which caused the "0x80092ee9" error. To remove detected threats and fix the error, visitors are encouraged to call the telephone number displayed. Scammers behind this website pose as Microsoft Support, however, the company has nothing to do with this scam. We strongly recommend that you ignore this web page and, more importantly, do not contact these scammers.
When opened, this web page shows a pop-up disguised as a "Windows Warning Alert". The pop-up states that the website has detected malicious, pornographic spyware/riskware, which damaged the system and caused an error. People are urged not to ignore this alert and call the "+1-855-541-4349" telephone number. Additionally, this scam website causes download of random text files. At time of research, it downloaded the "735918dd-c8a2-42c6-9a7f-b82c0c92e627.txt" file. We recommend that you delete these files. Furthermore, the site attempts to crash the computer by forcing the browser to use 100% of the computer CPU. In summary, the main goal of this web page is to prevent people from closing it and to trick them into contacting scammers, who then supposedly help to address the problems. When the scammers who create these sites are contacted, they try to extort money from people by encouraging them to pay for dubious services or software. This is the main reason why you should not call the numbers displayed on these sites. If a browser opens a scam website such as this, ignore the messages and close it. If it is impossible to close (due to extensive use of computer resources), end the entire browser process through Task Manager. Note that the same website will be opened if the closed browsing session is restored the next time the browser is launched. Therefore, do not restore browsing sessions that were closed due to untrustworthy, deceptive websites.
In many cases, these web pages are opened by installed PUAs (potentially unwanted applications). These usually deliver unwanted ads and gather data. They serve intrusive ads such as pop-ups, coupons, banners, surveys, etc., which are impossible to go unnoticed - PUAs display them via tools that enable placement of third party graphical content on any site. Therefore, the ads conceal underlying content of visited pages. When clicked, they often cause redirects to other dubious sites or execute scripts that download/install other PUAs. Furthermore, PUAs often gather data such as IP addresses, entered search queries, URLs of visited websites, geo-locations, and so on. Developers share the data with third parties (potentially, cyber criminals) who misuse it to generate revenue. People with these apps installed on their systems risk problems with privacy, browsing safety, computer infections, or even identity theft.
| Name | "Error # 0x80092ee9" virus |
| Threat Type | Phishing, Scam, Social Engineering, Fraud |
| Fake Claim | According to the scam website, it has detected spyware and riskware, which can be removed by calling the telephone number displayed |
| Tech Support Scammer Phone Number | +1-855-541-4349 |
| Related Domain | junaidenislove[.]pw |
| Serving IP Address (junaidenislove[.]pw) | 107.180.51.10 |
| Detection Names | Fortinet (Phishing), Full List Of Detections (VirusTotal) |
| Symptoms | Fake error messages, fake system warnings, pop-up errors, hoax computer scan. |
| Distribution methods | Compromised websites, rogue online pop-up ads, potentially unwanted applications. |
| Damage | Loss of sensitive, private information, monetary loss, identity theft, possible malware infections. |
| Malware Removal (Windows) | To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes. |
"Your Windows Computer Could Be Infected With Viruses!", "Microsoft Detected Malicious Virus And Blocked Your Computer", and "Enter Windows Registration Key To Unblock" are just some examples of other scam sites similar to this one. Frequently, scammers use them to trick people into purchasing software or services. If there are any PUAs that open websites of this type on your system, remove them immediately.
How did potentially unwanted applications install on my computer?
In some cases, PUAs can be downloaded from their websites, however, few people download and install them intentionally. Generally, unwanted downloads and installations are caused by clicking intrusive, deceptive advertisements or when installing software that has unwanted apps 'bundled' into the setup. Bundling is a deceptive marketing method used to trick people into downloading and installing PUAs with other programs. This is achieved by hiding information regarding the inclusion of PUAs in setup options such as "Advanced", "Custom", and other parts. Furthermore, many people download/install software without checking these settings, thereby allowing unwanted downloads/installations by default.
How to avoid installation of potentially unwanted applications?
Do not download software using torrent clients, eMule and other Peer-to-Peer networks, third party downloaders, dubious/unofficial pages, and so on. The only safe way to download is using official websites and direct download links. Furthermore, software should be downloaded and installed properly: check all setup options and dismiss offers to download or install unwanted apps. Intrusive ads are often untrustworthy and cause redirects to potentially malicious sites or cause unwanted downloads/installations. If a browser causes unwanted redirects or displays the aforementioned ads, it is possible that this is caused by an unwanted application installed on the web browser or computer. Check the list of installed add-ons, extensions, and plug-ins, and remove all unwanted, unknown entries from your browser immediately. The same applies to suspicious programs installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.
The appearance of "Error # 0x80092ee9" pop-up (GIF):
Text presented in "Error # 0x80092ee9" pop-up:
Windows Warning Alert
Malicious Pornographic Spyware/Riskware Detected
Error # 0x80092ee9
Please call us immediately Call Windows at: +1-855-541-4340 (Toll Free)
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted us that it has been infected with a Pornographic Spyware and riskware. The following information is being stolen... Call Windows: +1-855-541-4340 (Toll Free)
Google Chrome process CPU usage when this scam website is opened:
Scam website attempts to crash the computer by causing high CPU usage:
Random text file downloaded by this scam web page:
Another variant of "Error # 0x80092ee9" pop-up scam:
Yet another variant of "Error # 0x80092ee9" pop-up scam:
A Spanish variant of "Error # 0x80092ee9" pop-up scam:
Another variant of "Error # 0x80092ee9" pop-up scam:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:
- What is "Error # 0x80092ee9"?
- STEP 1. Uninstall deceptive applications using Control Panel.
- STEP 2. Remove adware from Internet Explorer.
- STEP 3. Remove rogue extensions from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
- STEP 5. Remove rogue extensions from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Removal of potentially unwanted applications:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.
Remove rogue extensions from Internet browsers:
Video showing how to remove potentially unwanted browser add-ons:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon 
(at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".
Optional method:
If you continue to have problems with removal of the "error # 0x80092ee9" virus, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon 
(at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.
Optional method:
If you continue to have problems with removal of the "error # 0x80092ee9" virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu 
(at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.
Optional method:
Computer users who have problems with "error # 0x80092ee9" virus removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active, click Safari menu, and select Preferences....
In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.
Optional method:
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious extensions from Microsoft Edge:
Click the Edge menu icon 
(at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.
Optional method:
If you continue to have problems with removal of the "error # 0x80092ee9" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.
In the opened settings menu select Reset settings.
Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
Summary:
Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.
Removal assistance:
If you are experiencing problems while trying to remove "error # 0x80092ee9" virus from your computer, please ask for assistance in our malware support forum.
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Outstanding!