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Stop redirects to scam websites

Also Known As: "Error # 0x80092ee9" virus
Damage level: Medium

What is "Error # 0x80092ee9"?

"Error # 0x80092ee9" is one of many scam websites. This particular one claims that it has detected some spyware/riskware, which caused the "0x80092ee9" error. To remove detected threats and fix the error, visitors are encouraged to call the telephone number displayed.

Scammers behind this website pose as Microsoft Support, however, the company has nothing to do with this scam. We strongly recommend that you ignore this web page and, more importantly, do not contact these scammers.

Error # 0x80092ee9 scam

When opened, this web page shows a pop-up disguised as a "Windows Warning Alert". The pop-up states that the website has detected malicious, pornographic spyware/riskware, which damaged the system and caused an error. People are urged not to ignore this alert and call the "+1-855-541-4349" telephone number.

Additionally, this scam website causes download of random text files. At time of research, it downloaded the "735918dd-c8a2-42c6-9a7f-b82c0c92e627.txt" file. We recommend that you delete these files. Furthermore, the site attempts to crash the computer by forcing the browser to use 100% of the computer CPU.

In summary, the main goal of this web page is to prevent people from closing it and to trick them into contacting scammers, who then supposedly help to address the problems. When the scammers who create these sites are contacted, they try to extort money from people by encouraging them to pay for dubious services or software.

This is the main reason why you should not call the numbers displayed on these sites. If a browser opens a scam website such as this, ignore the messages and close it. If it is impossible to close (due to extensive use of computer resources), end the entire browser process through Task Manager.

Note that the same website will be opened if the closed browsing session is restored the next time the browser is launched. Therefore, do not restore browsing sessions that were closed due to untrustworthy, deceptive websites.

In many cases, these web pages are opened by installed PUAs (potentially unwanted applications). These usually deliver unwanted ads and gather data. They serve intrusive ads such as pop-ups, coupons, banners, surveys, etc., which are impossible to go unnoticed - PUAs display them via tools that enable placement of third party graphical content on any site.

Therefore, the ads conceal underlying content of visited pages. When clicked, they often cause redirects to other dubious sites or execute scripts that download/install other PUAs. Furthermore, PUAs often gather data such as IP addresses, entered search queries, URLs of visited websites, geo-locations, and so on.

Developers share the data with third parties (potentially, cyber criminals) who misuse it to generate revenue. People with these apps installed on their systems risk problems with privacy, browsing safety, computer infections, or even identity theft.

Threat Summary:
Name "Error # 0x80092ee9" virus
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim According to the scam website, it has detected spyware and riskware, which can be removed by calling the telephone number displayed
Tech Support Scammer Phone Number +1-855-541-4349 
Related Domain junaidenislove[.]pw
Serving IP Address (junaidenislove[.]pw) 107.180.51.10
Detection Names Fortinet (Phishing), Full List Of Detections (VirusTotal)
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive, private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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"Your Windows Computer Could Be Infected With Viruses!", "Microsoft Detected Malicious Virus And Blocked Your Computer", and "Enter Windows Registration Key To Unblock" are just some examples of other scam sites similar to this one. Frequently, scammers use them to trick people into purchasing software or services.

If there are any PUAs that open websites of this type on your system, remove them immediately.

How did potentially unwanted applications install on my computer?

In some cases, PUAs can be downloaded from their websites, however, few people download and install them intentionally. Generally, unwanted downloads and installations are caused by clicking intrusive, deceptive advertisements or when installing software that has unwanted apps 'bundled' into the setup.

Bundling is a deceptive marketing method used to trick people into downloading and installing PUAs with other programs.

This is achieved by hiding information regarding the inclusion of PUAs in setup options such as "Advanced", "Custom", and other parts. Furthermore, many people download/install software without checking these settings, thereby allowing unwanted downloads/installations by default.

How to avoid installation of potentially unwanted applications?

Do not download software using torrent clients, eMule and other Peer-to-Peer networks, third party downloaders, dubious/unofficial pages, and so on. The only safe way to download is using official websites and direct download links.

Furthermore, software should be downloaded and installed properly: check all setup options and dismiss offers to download or install unwanted apps. Intrusive ads are often untrustworthy and cause redirects to potentially malicious sites or cause unwanted downloads/installations.

If a browser causes unwanted redirects or displays the aforementioned ads, it is possible that this is caused by an unwanted application installed on the web browser or computer. Check the list of installed add-ons, extensions, and plug-ins, and remove all unwanted, unknown entries from your browser immediately.

The same applies to suspicious programs installed on the operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

The appearance of "Error # 0x80092ee9" pop-up (GIF):

Error # 0x80092ee9 scam website appearance

Text presented in "Error # 0x80092ee9" pop-up:

Windows Warning Alert
Malicious Pornographic Spyware/Riskware Detected
Error # 0x80092ee9
Please call us immediately Call Windows at: +1-855-541-4340 (Toll Free)
Do not ignore this critical alert.
If you close this page, your computer access will be disabled to prevent further damage to our network.
Your computer has alerted us that it has been infected with a Pornographic Spyware and riskware. The following information is being stolen... Call Windows: +1-855-541-4340 (Toll Free)

Google Chrome process CPU usage when this scam website is opened:

Error # 0x80092ee9 scam CPU usage

Scam website attempts to crash the computer by causing high CPU usage:

scam page tries to crash computer with 100 cpu usage

Random text file downloaded by this scam web page:

0x80092ee9 error scam downloaded files

Another variant of "Error # 0x80092ee9" pop-up scam:

Error # 0x80092ee9 pop-up scam variant 2020 February 20

Yet another variant of "Error # 0x80092ee9" pop-up scam:

Error # 0x80092ee9 pop-up scam (2020-07-01)

A Spanish variant of "Error # 0x80092ee9" pop-up scam:

Spanish variant of Error # 0x80092ee9 pop-up scam

Another variant of "Error # 0x80092ee9" pop-up scam:

Error # 0x80092ee9 pop-up scam (2020-08-31)

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

How to identify a pop-up scam?

Pop-up windows with various fake messages are a common type of lures cybercriminals use. They collect sensitive personal data, trick Internet users into calling fake tech support numbers, subscribe to useless online services, invest in shady cryptocurrency schemes, etc.

While in the majority of cases these pop-ups don't infect users' devices with malware, they can cause direct monetary loss or could result in identity theft.

Cybercriminals strive to create their rogue pop-up windows to look trustworthy, however, scams typically have the following characteristics:

  • Spelling mistakes and non-professional images - Closely inspect the information displayed in a pop-up. Spelling mistakes and unprofessional images could be a sign of a scam.
  • Sense of urgency - Countdown timer with a couple of minutes on it, asking you to enter your personal information or subscribe to some online service.
  • Statements that you won something - If you haven't participated in a lottery, online competition, etc., and you see a pop-up window stating that you won.
  • Computer or mobile device scan - A pop-up window that scans your device and informs of detected issues - is undoubtedly a scam; webpages cannot perform such actions.
  • Exclusivity - Pop-up windows stating that only you are given secret access to a financial scheme that can quickly make you rich.

Example of a pop-up scam:

Example of a pop-up scam

How do pop-up scams work?

Cybercriminals and deceptive marketers usually use various advertising networks, search engine poisoning techniques, and shady websites to generate traffic to their pop-ups. Users land on their online lures after clicking on fake download buttons, using a torrent website, or simply clicking on an Internet search engine result.

Based on users' location and device information, they are presented with a scam pop-up. Lures presented in such pop-ups range from get-rich-quick schemes to fake virus scans.

How to remove fake pop-ups?

In most cases, pop-up scams do not infect users' devices with malware. If you encountered a scam pop-up, simply closing it should be enough. In some cases scam, pop-ups may be hard to close; in such cases - close your Internet browser and restart it.

In extremely rare cases, you might need to reset your Internet browser. For this, use our instructions explaining how to reset Internet browser settings.

How to prevent fake pop-ups?

To prevent seeing pop-up scams, you should visit only reputable websites. Torrent, Crack, free online movie streaming, YouTube video download, and other websites of similar reputation commonly redirect Internet users to pop-up scams.

To minimize the risk of encountering pop-up scams, you should keep your Internet browsers up-to-date and use reputable anti-malware application. For this purpose, we recommend Combo Cleaner Antivirus for Windows.

What to do if you fell for a pop-up scam?

This depends on the type of scam that you fell for. Most commonly, pop-up scams try to trick users into sending money, giving away personal information, or giving access to one's device.

  • If you sent money to scammers: You should contact your financial institution and explain that you were scammed. If informed promptly, there's a chance to get your money back.
  • If you gave away your personal information: You should change your passwords and enable two-factor authentication in all online services that you use. Visit Federal Trade Commission to report identity theft and get personalized recovery steps.
  • If you let scammers connect to your device: You should scan your computer with reputable anti-malware (we recommend Combo Cleaner Antivirus for Windows) - cyber criminals could have planted trojans, keyloggers, and other malware, don't use your computer until removing possible threats.
  • Help other Internet users: report Internet scams to Federal Trade Commission.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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