Remove unwanted surveys provided by NetPanel Study

Also Known As: NetPanel Study unwanted browser extension
Distribution: Moderate
Damage level: Medium

NetPanel Study removal instructions

What is NetPanel Study?

NetPanel Study is a browser app that is advertised as a research tool which collects information about user's browsing activity for the purpose of Internet study. People who will download and install this app are offered a chance to win various prizes. To win them, users must to take various surveys/answer to various questions. However, quite often apps of this type cannot be trusted, their developers share gathered data (when they should not) with other parties anyway. It is possible that NetPanel Study's developers misuse user's data too.

NetPanel Study unwanted application

According to developers, NetPanel Study gathers data that is necessary only for the research. It is stated that user's privacy is fully protected and no passwords, e-mails, form contents or other sensitive information is being collected. Users are ensured that by adding (installing) NetPanel Study to their browsers they make the web easy-to-use and user-oriented. Besides, its developers also offer to win various prizes by filling up various surveys. However, there are some negative reviews stating that this app only delivers spam and displays surveys and does not give anything in return. As mentioned in the introduction, apps that track information often only help their developers to collect various data that could be misused to generate revenue and do not deliver any value for their users. Besides, their developers usually share recorded details with other parties that may include some cyber criminals. People who have such apps installed risk to experience problems with browsing safety, online privacy or end up having their identities stolen. NetPanel Study behaves similarly to information tracking apps that cannot be trusted, that is why we do not recommend to use it.

Threat Summary:
Name NetPanel Study unwanted browser extension
Threat Type PUP (potentially unwanted program), PUA (potentially unwanted application)
Supposed Functionality This app supposed to help make the Internet user-friendly and user-oriented by using collected browsing data.
Detection Names (NetPanel.exe) Bkav (W32.HfsAdware.ED4A), Endgame (Malicious (moderate Confidence)), Microsoft (PUA:Win32/Gemius), Panda (PUP/Gemius), Full List Of Detections (VirusTotal)
Symptoms A program that you don't recall installing suddenly appeared on your computer and started to display various surveys (or any other unwanted pop-ups).
Distribution Methods Chrome Web Store
Related Domains gemius[.]com
Damage Unwanted warning pop-ups, slow computer performance.
Removal

To eliminate NetPanel Study unwanted browser extension our malware researchers recommend scanning your computer with Spyhunter.
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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

NetPanel Study behaves like a potentially unwanted application (PUA) such as adware - adware-type apps serve their users with various surveys too. However, usually they feed them with other unwanted content such as pop-up ads, coupons, banners, etc. Besides, developers promote them as completely legitimate apps, but that is not always the case. There are many apps that help their developers to generate revenue from collected data but do not provide their users with any real value.

How did potentially unwanted applications install on my computer?

Sometimes potentially unwanted apps can be downloaded from their websites (people can download them intentionally). Nevertheless, most of them are distributed bundling them into setups of other programs. It is being done to trick users into downloading/installing unwanted apps through other software (its download/installation setups). Developers hide information about additionally included apps in "Custom", "Advanced" and other similar settings (options) of the installation/download setups. They hope that people will not check any of the available settings and will allow for unwanted apps to be downloaded and installed together with the wanted software. Additionally, unwanted downloads/installations can be caused through intrusive ads - if clicked, some of these ads run scripts that download/install unwanted apps.

How to avoid installation of potentially unwanted applications?

It is not recommended to download software via third party downloaders, using torrents or other Peer-to-Peer networks like eMule, untrustworthy websites and so on. The best and safest way to achieve it is to use official pages for that. Do not leave "Custom", "Advanced" or other similar settings of any download or installation setup unchecked. Opt-out offers to install (or download) bundled apps before completing the setup. Avoid clicking intrusive advertisements, even if they look harmless (legitimate). There are many ads that, if clicked, redirect people to untrustworthy websites such as gambling, adult dating, pornography and so on. If unwanted ads and redirects are a problem that happens regularly, then see if there are any suspicious entries installed on a web browser and programs on your computer, and remove all unwanted/unknown extensions, plug-ins, pop-ups and other software. If your computer is already infected with PUAs, we recommend running a scan with Spyhunter for Windows to automatically eliminate them.

NetPanel Study installation setup:

NetPanel Study installation setup

Instant automatic removal of NetPanel Study unwanted browser extension: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of NetPanel Study unwanted browser extension. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

NetPanel Study adware uninstall via Control Panel

In the uninstall programs window, look for "NetPanel Study" and other suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

At the time of research NetPanel Study did not install any unwanted browser extensions. However note that some unwanted applications can be installed together with adware and browser hijackers. If you see unwanted ads or get unwanted redirects when browsing the Internet continue with the removal guide below.

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the netpanel study unwanted browser extension, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the netpanel study unwanted browser extension, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with netpanel study unwanted browser extension removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge logoRemove malicious add-ons from Microsoft Edge:

Removing browser hijackers from Microsoft Edge step 1

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".

Removing browser hijackers from Microsoft Edge step 2

Optional method:

Click the three horizontal dots icon edge more icon (at the top right corner of Microsoft Edge), and select Settings.

Resetting Microsoft Edge settings step 1

In the opened tab, click the "Choose what to clear" button.

Resetting Microsoft Edge settings step 2

Click Show more and select everything, and then click the "Clear" button.

Resetting Microsoft Edge settings step 3

  • If this didn't help, please follow these alternative instructions explaining how to reset Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove netpanel study unwanted browser extension from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on netpanel study unwanted browser extension or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Software uninstall instructions
Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
NetPanel Study unwanted browser extension QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of NetPanel Study unwanted browser extension on your mobile device.
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Platform: Windows

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