Document Converter browser hijacker removal instructions
What is Document Converter?
Document Converter is a deceptive application that supposedly allows conversion of various document formats. Its appearance suggests that this application is legitimate and useful, however, Document Converter is categorized as a potentially unwanted application (PUA) and a browser hijacker. There are three main reasons for these negative associations: 1) stealth installation without users' consent; 2) promotion of a fake search engine, and; 3) tracking of browsing activity.
Document Converter promotes the search.hdocumentconverter.app fake search engine by hijacking browsers and assigning the new tab URL, default search engine, and homepage options to this address (search.hdocumentconverter.app). These changes may seem insignificant, however, users are unable to revert them - Document Converter prevents users from accessing these options, or simply reassigns them whenever attempts are made to change them. Ultimately, users are forced to visit search.hdocumentconverter.app when they open a new browser tab or search via the URL bar. This significantly diminishes the browsing experience. Note that search.hdocumentconverter.app is a useless search engine, since it does not generate any unique results. It simply redirects users to search.yahoo.com when a search query is entered. Thus, users simply end up searching via Yahoo (a legitimate search engine) and search.hdocumentconverter.app becomes redundant. Another significant downside is information tracking. Browser-hijacking applications and fake search engines usually record IP addresses, website URLs visited, web pages viewed, search queries, and other similar information relating to browsing habits. Collected data typically includes personal details that developers share with third parties (potentially, cyber criminals). These people generate revenue by misusing private information. Therefore, information tracking might lead to serious privacy issues or even identity theft. Remove the Document Converter browser hijacker and do NOT open search.hdocumentconverter.app
|Threat Type||Browser Hijacker, Redirect, Search Hijacker, Toolbar, Unwanted New Tab|
|Detection Names||Avast (Win32:AdwareSig [Adw]), DrWeb (Adware.Spigot.145), ESET-NOD32 (A Variant Of Win32/WinWrapper.V Potentially Unwanted), Kaspersky (Not-a-virus:HEUR:AdWare.Win32.WebSearch.gen), Full List Of Detections (VirusTotal)|
|Browser Extension(s)||Converter, Document Converter|
|Supposed Functionality||File format conversion.|
|Serving IP Address (search.hdocumentconverter.app)||18.104.22.168|
|Affected Browser Settings||Homepage, new tab URL, default search engine|
|Symptoms||Manipulated Internet browser settings (homepage, default Internet search engine, new tab settings). Users are forced to visit the hijacker's website and search the Internet using their search engines.|
|Distribution methods||Deceptive pop-up ads, free software installers (bundling), fake flash player installers.|
|Damage||Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites.|
To eliminate search.hdocumentconverter.app redirect our malware researchers recommend scanning your computer with Spyhunter.
Document Converter's developers have released dozens of browser-hijacking applications, all of which are identical. Smart Search, Transit Maps Directions, and Get Recipes Now are just some examples from many. All offer "useful features", however, these claims are merely attempts to give the impression of legitimacy to trick users to install. Applications such as Document Converter have just one purpose: to generate revenue for the developers. Therefore, rather than giving any real value for regular users, these browser hijackers cause unwanted redirects and gather information.
How did Document Converter install on my computer?
This browser hijacker has an official download website, however, it often infiltrates computers without users' consent, since developers proliferate it using intrusive advertising and "bundling" methods. Intrusive advertisements (most of which are delivered by adware-type apps) redirect users to dubious websites and execute scripts to download/install PUAs. "Bundling", on the other hand, is stealth installation of third party applications together with regular software. Developers hide "bundled" apps behind "Custom/Advanced" settings (or other sections) of the download/installation processes. Through lack of knowledge of these threats and careless behavior, many users often rush download/installation processes and skip steps. This often leads to inadvertent installation of third party programs.
How to avoid installation of potentially unwanted applications?
The key to computer safety is caution. Therefore, pay attention when browsing the Internet and downloading/installing software. Study each window of the download/installation dialogs using the "Custom" or "Advanced" settings. Opt-out of all additionally-included programs and decline offers to download/install them. Download programs from official sources only and, if possible, using direct download links. Third party downloaders/installers are typically monetized using the "bundling" method, and thus these tools should not be used. Bear in mind that intrusive advertisements usually seem legitimate, however, once clicked, they redirect to dubious websites (gambling, pornography, adult dating, and similar). In you experience these ads/redirects, remove all suspicious applications and browser plug-ins. If your computer is already infected with Document Converter, we recommend running a scan with Spyhunter for Windows to automatically eliminate this browser hijacker.
Document Converter browser hijacker installer set-up:
Website promoting Document Converter browser hijacker:
IMPORTANT NOTE! This deceptive website asks to enable browser notifications:
Therefore, before commencing, perform these steps:
Google Chrome (PC):
- Click the Menu button (three dots) on the right upper corner of the screen
- Select "Settings", scroll down to the bottom and click "Advanced"
- Scroll down to the "Privacy and security" section, select "Content settings" and then "Notifications"
- Click three dots on the right hand side of each suspicious URL and click "Block" or "Remove" (if you click "Remove" and visit the malicious site once more, it will ask to enable notifications again)
Google Chrome (Android):
- Click on the Menu button (three dots) on the right upper corner of the screen and click "Settings"
- Scroll down, click on "Site settings" and then "Notifications"
- In the opened window, locate all suspicious URLs and click on them one-by-one
- Select "Notifications" in the "Permissions" section and set the toggle button to "OFF"
- Click the Menu button (three bars) on the right upper corner of the screen
- Select "Options" and click on "Privacy & Security" in the toolbar on the left hand side of the screen
- Scroll down to the "Permissions" section and click the "Settings" button next to "Notifications"
- In the opened window, locate all suspicious URLs, click the drop-down menu and select "Block"
- Click the Gear button on the right upper corner of the IE window
- Select "Internet options"
- Select the "Privacy" tab and click "Settings" under "Pop-up Blocker" section
- Select suspicious URLs under and remove them one by one by clicking the "Remove" button
- Click the menu button (three dots) on the right upper corner of the Edge window
- Scroll down, find and click "Settings"
- Scroll down again and click "View advanced settings"
- Click "Manage" under "Website permissions"
- Click the switch under each suspicious website
- Click "Safari" button on the left upper corner of the screen and select "Preferences..."
- Select the "Websites" tab and then select "Notifications" section on the left pane
- Check for suspicious URLs and apply the "Deny" option for each
Instant automatic removal of search.hdocumentconverter.app redirect:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of search.hdocumentconverter.app redirect. Download it by clicking the button below:
- What is Document Converter?
- STEP 1. Uninstall Document Converter application using Control Panel.
- STEP 2. Remove search.hdocumentconverter.app redirect from Internet Explorer.
- STEP 3. Remove Document Converter browser hijacker from Google Chrome.
- STEP 4. Remove search.hdocumentconverter.app homepage and default search engine from Mozilla Firefox.
- STEP 5. Remove search.hdocumentconverter.app redirect from Safari.
- STEP 6. Remove rogue plug-ins from Microsoft Edge.
Document Converter browser hijacker removal:
Windows 7 users:
Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.
Windows XP users:
Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.
Windows 10 and Windows 8 users:
Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.
Mac OSX users:
Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.
In the uninstall programs window: look for any recently installed suspicious applications (for example, "Document Converter"), select these entries and click "Uninstall" or "Remove".
After uninstalling the potentially unwanted applications that cause browser redirects to the search.hdocumentconverter.app website, scan your computer for any remaining unwanted components. To scan your computer, use recommended malware removal software.
Document Converter browser hijacker removal from Internet browsers:
Video showing how to remove browser redirects:
Remove malicious add-ons from Internet Explorer:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently installed suspicious extensions, select these entries and click "Remove".
Change your homepage:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Internet Options", in the opened window, remove hxxp://search.hdocumentconverter.app and enter your preferred domain, which will open each time you launch Internet Explorer. You can also enter about: blank to open a blank page when you start Internet Explorer.
Change your default search engine:
Click the "gear" icon (at the top right corner of Internet Explorer), select "Manage Add-ons". In the opened window, select "Search Providers", set "Google", "Bing", or any other preferred search engine as your default and then remove "Document Converter".
If you continue to have problems with removal of the search.hdocumentconverter.app redirect, reset your Internet Explorer settings to default.
Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.
Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.
Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.
In the opened window, select the Advanced tab.
Click the Reset button.
Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.
Remove malicious extensions from Google Chrome:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate "Document Converter" and other recently-installed suspicious browser add-ons, and remove them.
Change your homepage:
Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings". In the "On startup" section, disable "Document Converter" look for a browser hijacker URL (hxxp://www.search.hdocumentconverter.app) below the “Open a specific or set of pages” option. If present, click on the three vertical dots icon and select “Remove”.
Change your default search engine:
To change your default search engine in Google Chrome: Click the Chrome menu icon (at the top right corner of Google Chrome), select "Settings", in the "Search engine" section, click "Manage search engines...", in the opened list, look for "search.hdocumentconverter.app", and when located, click the three vertical dots near this URL and select "Remove from list".
If you continue to have problems with removal of the search.hdocumentconverter.app redirect, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.
After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.
In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.
Remove malicious plug-ins from Mozilla Firefox:
Click the Firefox menu (at the top right corner of the main window), select "Add-ons". Click on "Extensions" and remove "Document Converter" (or simply "Converter"), as well as all other recently installed browser plug-ins.
Change your homepage:
To reset your homepage, click the Firefox menu (at the top right corner of the main window), then select "Options", in the opened window, disable "Document Converter" (or simply "Converter") remove hxxp://search.hdocumentconverter.app and enter your preferred domain, which will open each time you start Mozilla Firefox.
Change your default search engine:
In the URL address bar, type about:config and press Enter.
Click "I'll be careful, I promise!".
In the search filter at the top, type: "moz-extension"
Right-click on the found preferences and select "Reset" to restore default values.
Computer users who have problems with search.hdocumentconverter.app redirect removal can reset their Mozilla Firefox settings.
Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.
Select Troubleshooting Information.
In the opened window, click the Refresh Firefox button.
In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.
Remove malicious extensions from Safari:
Make sure your Safari browser is active and click Safari menu, then select Preferences...
In the preferences window select the Extensions tab. Look for any recently installed suspicious extensions and uninstall them.
In the preferences window select General tab and make sure that your homepage is set to a preferred URL, if its altered by a browser hijacker - change it.
In the preferences window select Search tab and make sure that your preferred Internet search engine is selected.
Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...
In the opened window select all history and click the Clear History button.
Remove malicious add-ons from Microsoft Edge:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Extensions". Look for any recently-installed suspicious extensions, right click your mouse on these entries and click "Uninstall".
Change your homepage:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Settings", in the opened tab, click the "+ Add new page" link, after entering your preferred URL, remove the link of browser hijackers by clicking the "X" button next to the associated URL.
Change your default search engine:
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), select "Settings". Click the "View advanced settings" button and select "Change search engine". In the opened tab, select your preferred Internet search engine and click "Set as default".
Click the three horizontal dots icon (at the top right corner of Microsoft Edge), and select Settings.
In the opened tab, click the "Choose what to clear" button.
Click Show more and select everything, and then click the "Clear" button.
- If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.
A browser hijacker is a type of adware infection that modifies Internet browser settings by assigning the homepage and default Internet search engine settings to some other (unwanted) website URL. Commonly, this type of adware infiltrates operating systems through free software downloads. If your download is managed by a download client, ensure that you decline offers to install advertised toolbars or applications that seek to change your homepage and default Internet search engine settings.
If you are experiencing problems while trying to remove search.hdocumentconverter.app redirect from your Internet browsers, please ask for assistance in our malware support forum.
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