Remove ResultSync adware

Also Known As: Ads by ResultSync
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove ResultSync from Mac computers

What is ResultSync?

Do not trust the ResultSync app (which is advertised as useful and legitimate) - it serves ads and does not operate as advertised. This application is categorized as adware and, in most cases, people do not download or install this software intentionally. For this reason, apps such as ResultSync are classed as potentially unwanted applications (PUAs). Furthermore, adware-type apps are often designed to collect information relating to users' browsing habits.

ResultSync adware

When installed, adware-type applications display intrusive ads, such as coupons, banners, pop-ups, surveys, etc. These conceal underlying  content of opened websites and redirect people who click them to other untrustworthy sites. The ads sometimes run scripts that cause download/installation of unwanted applications. Therefore, never click ads displayed by adware. Note that adware is a type of software that is often designed to collect information relating to the browsing habits of users. They gather mostly browsing data, such as IP addresses, geolocations, entered search queries, addresses of visited websites, and so on. They might also record sensitive, confidential information. In any case, the developers usually sell the details to third parties (potentially, cyber criminals) who misuse them to generate revenue. These actions can lead to problems with browsing safety, online privacy, and some users might end up becoming victims of identity theft. These are the main reasons why you should uninstall ResultSync and other adware immediately.

Threat Summary:
Name Ads by ResultSync
Threat Type Adware, Mac malware, Mac virus.
Detection Names Avast (MacOS:Adload-J [Trj]), BitDefender (Gen:Variant.Adware.MAC.AdLoad.1), ESET-NOD32 (A Variant Of OSX/TrojanDownloader.Adload.AE), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Cimpli.k), Full List (VirusTotal)
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Other examples of adware-type apps similar to ResultSync include LogicalSearch, DiscoveryEngine and UltraModel. Typically, these apps do not function as advertised. They deliver no real value and, in most cases, display ads and collect information relating to users, which often causes various issues. In summary, no adware should be trusted, especially if it was not installed intentionally.

How did ResultSync install on my computer?

People often download and install adware (and other PUAs) unintentionally when clicking deceptive advertisements or downloading and/or installing various programs. Developers commonly distribute PUAs using a deceptive marketing method called "bundling". They include unwanted apps into the download/installation set-ups of various software (typically, free). They present these apps as 'additional offers' and they can usually be found in settings of the set-ups such as "Custom" and "Advanced". Many people fail to check these settings and leave them unchanged, thereby allowing PUAs to be downloaded and installed though the setups of regular programs.

How to avoid installation of potentially unwanted applications

All software (and files) should be downloaded from official websites, especially free content. Other sources/channels such as third party downloaders (and installers) unofficial websites, Peer-to-Peer networks (torrent clients, eMule) and so on, should not be trusted. Dismiss any offers to download and/or install additional, unwanted software that are included in set-ups, before completing the process. This can be done simply by checking and changing "Advanced", "Custom" and other similar settings available in the set-ups of your programs. Do not click intrusive advertisements, especially if they are displayed on dubious websites (i.e., pages relating to gambling, adult dating, pornography, and so on). These ads usually redirect people to dubious or even malicious websites. They might also cause unwanted downloads and installations. If the browser causes unwanted redirects and/or displays ads, it is very likely that adware is already installed. In such cases, remove all unwanted, unknown extensions, plug-ins and add-ons from the browser, and programs of this kind from the operating system. If your computer is already infected with ResultSync, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Pop-up window displayed once ResultSync installation is complete:

pop-up displayed once ResultSync installation is done

Screenshot of ResultSync installation folder and files:

ResultSync adware intallation folder

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove ResultSync adware using Combo Cleaner:

ResultSync adware removal:

Remove ResultSync-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by resultsync related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by ResultSync removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by resultsync related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by resultsync related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by resultsync related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by ResultSync QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by ResultSync on your mobile device.
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